Dish Network Duo 322, 123698 manual Hearing a Program, Watching a Program, Using the Menus

Chapter 4

Reference

Hearing A Program

	What Is	Possible Reason	What to Do
	Happening
	There is a good picture on	You may have muted the sound, or	Check the volume level on the TV or audio device. Turn off the
	the TV set, but you do not	set the volume so low that you	mute or turn up the volume, as required.
	hear any sound.	cannot hear it.	Check the TV speakers or the sound system.
	You hear a foreign	You may have set the receiver to	Press MENU-6-2and select the language that you prefer.
	language with a program.	select an alternate audio language.
Watching A Program
	What Is	Possible Reason	What to Do
	Happening
	A “black box” fills almost	You may have turned on the Closed	Using the TV remote control and/or menus displayed by the TV
	all of the TV screen.	Captioned feature on the TV, and put	(not the receiver remote control or the menus displayed by the
		that feature into Text mode.	receiver), turn off the closed captioned feature.
		Receiver may have captions on and	Turn off captions by pressing the MENU button, selecting System
		not set to Service1.	Setup, then Closed Caption or, reset default caption options
			using same menu.
	The TV screen is all blue.	You may have connected the	Check your TV owner’s manual for the correct TV input to use for
		receiver to an input on the TV that is	the signal output from the receiver.
		incorrect for the signal output from
		the receiver.
Using the Menus
	What Is	Possible Reason	What to Do
	Happening
	You were using a menu,	The receiver has a time-out feature	Start over again.
	and it suddenly closed.	that closes any menu after several
		minutes of no activity. This will
		discard any changes you have made,
		but otherwise does no harm to the
		receiver.
Using the Program Guide or the Browse Banner
	What Is	Possible Reason	What to Do
	Happening
	In the Program Guide,	Red means that you have not bought	If you want to buy a channel, call the Commercial Customer
	some channels have a red	the program. You must buy a	Service Center at 1-800-454-0843.
	background.	channel before you can tune the
		receiver to it.
	You try to display future	The Program Guide and Browse	Try displaying the Program Guide again later. By that time, it
	programs in the Program	Banner can display programs	may show programs for the time and date you want.
	Guide or Browse	scheduled for an extended, but not
	Banner, but find you	unlimited time beyond the present.
	cannot.
	You try to display	The Program Guide and Browse	Contact the program providers for details on past programs.
	programs that have ended	Banner can display only programs
	in the Program Guide or	that have not yet ended. These
	Browse Banner, but	features cannot display a time earlier
	find you cannot.	than the present.

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