Dish Network 123698, Duo 322 manual Residential Customer Agreement

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Residential Customer Agreement

C. Programming Availability. Certain Services transmitted by us, including but not limited to some subscription Services, sporting events and broadcast network Services, may be blacked out in your area of reception. If you circumvent or attempt to circumvent any of these blackouts, you may be subject to legal action. You must be at least 18 years of age, or the applicable age of majority where you reside, in order to receive adult-oriented programming services.

D.Ordering Pay Per View. You may order DISH Network pay-per-view Services by using your on-screen Program Guide and remote control unit to select the movies and other events we offer. To order DISH Network pay-per-view Services, your DISH Network DBS digital receiver must be connected to a telephone outlet. You may also order DISH Network special events and pay-per-view Services over the telephone by calling the Commercial Customer Service Center or by using our automated system through the following toll-free number:

1-877-DISH-PPV (347-4778) for ordering movies

A fee will apply for use of the automated system (Pay-Per-View Automated Fee) or the

Commercial Customer Service Center (Pay-Per-View Fee).

E. Private Viewing. DISH Network provides Services to you for your private home viewing, use and enjoyment. You agree that the Services provided will not be viewed outside of your private residence. You are permitted to exhibit the Services solely in your private residence and not in any other areas. The Services may not be rebroadcast, transmitted, recorded or performed, nor may admission be charged for listening to or viewing any Services provided by us. If we later determine that you utilized your DISH Network Equipment (including any additional DISH Network receivers) or sold, leased or otherwise gave possession of the same to a third party who you knew or reasonably should have known intended to use it to permit the viewing of the Services in a commercial establishment or any other area open to the public, we may terminate the Services and in addition to all other applicable fees, you agree to pay us the difference between the price actually paid for the Services and the full commercial rate for such Services, regardless of whether we have or had the commercial rights to distribute such Services in a commercial establishment. The payment of that amount and/or the termination of Services shall not prejudice our ability to exercise any other rights and remedies we may have under this Agreement, at law, in equity, or otherwise.

F. Additional Receivers. DISH Network will allow you to place up to five additional receivers on your account. Each additional receiver would be authorized to receive the same Services as your initial receiver. Unless your receiver is rented from DISH Network in which case a monthly rental fee will apply, DISH Network will charge you a monthly Additional Outlet Programming Access Fee for each additional receiver added to your account. This option is only available if your initial DISH Network receiver and all additional receiver(s) are located at the same residence and are continuously connected to the same telephone line. If you desire to receive Services at two different locations, you must open a separate account for each location. You agree that you will not directly or indirectly use a single account for the purpose of authorizing Services for multiple DISH Network receivers that are not all located in the same residence and connected to the same phone line. If we later determine that you did, we may terminate your Services and, in addition to all other applicable fees, you agree to pay us the difference between the amounts actually received by us and the full retail price for the Services authorized for each DISH Network DBS receiver on the account, whether owned by you or not. The payment of that amount and/or the termination of Services shall be in addition to any other rights and remedies we may have under this Agreement, at law, in equity, or otherwise.

G. Changes in Services offered. DISH Network reserves the right to change the Services that we offer, and our prices or fees related to such Services at any time. If the change affects you, we will provide you notice of the change and its effective date. The notice may be provided on your billing statement or by other communication permitted under Section 9B. In the event of a change in the contents of any programming, programming packages or other Services, you understand and agree that we have no obligation to replace or

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Contents Contents Contents Safety Instructions Safety Tips Overview Welcome to Dish NetworkTMInformation TipsOrdering Your Programming If You Need More AssistanceQuick Start Guide Quick Start Guide Finding Programs To WatchQuick Tour of the Menus Quick Tour of the Menus Chapter About MDU About Satellite TelevisionChapter Receiver Front Panel Power Button and LightSmart Card Door Up and Down Arrow ButtonsReceiver Back Panel Connections Telephone Jack Remote ControlRemote Control On Screen Low Remote Battery Warning Remote Control BatteriesRemote Control Settings Remote Control SettingsChecking the Remote Control Address Change the AddressTypical Connection Procedure Connecting Your ReceiverConnection Diagram Example Performing the QAM Frequency Scan Performing the QAM Frequency ScanChapter Locked Strength screenChapter Select the Installation and Setup option Connecting Your Receiver to a Phone LineConnecting Your Receiver to a Phone Line Chapter Using the Remote Control Guide Button Volume ButtonArrow Buttons Select ButtonTV/Video Button Cancel ButtonRecord Button Number Pad ButtonsRecover Button Using the MenusChanging Channels Favorites ListClosing the Menus Opening the MenusMenu Options Highlighting a Menu OptionSelecting a Choice in a Menu List Canceling a ProcedureHighlighting a Choice in a Menu List Favorites Lists, see Using the Program GuideUsing the Program Guide Selecting a Program in the Program Guide Opening the Program GuideUsing the Browse Banner Using the Browse BannerUsing the Program Banner Closing The Program GuideChapter Ordering Pay Per View Programs Cancel optionOrdering Pay Per View Programs Program GuideThemes Using ThemesDish Home Interactive TV Applications Using Favorites ListsDish Home Interactive TV Applications List Creating or Changing a Favorites ListChanging the Name of a Favorites List Using Favorites ListsMaking a Favorites List Active Event Timer Frequencies Using TimersEvent Timer Types Setting Up an Automatic Event Timer Before an Event Timer OperatesUsing Timers Browse Banner, Themes Menu or the Program GuideSetting Up a Manual Event Timer Select the Create option to save the event timerQuick Record Overlapping Event TimersEditing an Event Timer Maximum Number of Event TimersSpecial Consideration When Using Event Timers Deleting an Event TimerEvent Timer Performance when the Receiver is Off Setting Up the Receiver to Control a VCRUsing Locks Setting Up a VCR for VCR TimersSetting Up a VCR for VCR Timers How to Set Locks a Two Step ProcessLocking and Unlocking the Receiver When You Have Locked the ReceiverUsing Locks Creating or Changing Rating Content Code LocksChapter Creating or Changing Channel Locks Unlocking or Locking Pay Per View Programs Locking or Unlocking the Front Panel ButtonsHiding and Unhiding Locked Channels Hiding and Unhiding Adult ChannelsUnhide Lock option Changing the Receiver PasswordPersonal Identification Number Caller ID Screens Using Caller IDUsing Caller ID To Turn the Caller ID On and Off Resetting to Factory DefaultsSystem Setup menu Remote Control ModesChanging Program Languages Control Other Devices with the RemoteSet Up the Remote Control Limited ModeControl Other Devices with the Remote Scan for Device CodesPower Button TV Mode ButtonCheck the Device Codes Control a TV or a Second TVControl a VCR or a DVD Player Control Other Devices with the RemoteNumber Pad Buttons VCR/DVD ButtonsUp and Page Down Buttons AUX Mode Button Switching Between TV and Device Volume ControlTo set the remote to control the device’s volume Control a Tuner or AmplifierTo set the remote back to control the TV volume Testing the System Testing the SystemStarting a Test Telephone Connection TestChapter Reference Troubleshooting Tables112 On-Screen MessagesTroubleshooting Tables Using the Remote ControlUsing the Program Guide or the Browse Banner Using the MenusHearing a Program Watching a ProgramChanging Channels Using LocksUsing Favorite Lists Buying a Pay Per View Program Using the Telephone for Voice/Data/FAXUsing Event Timers Troubleshooting TablesTV Codes Device CodesMGA VCR CodesITT Tuner/Amplifier Codes TV/VCR ComboDVD Player Codes TV/DVD Combo Codes DVD/VCR ComboIndex Index Index Index Index Index What the Warranty Does Not Cover Limited WarrantyWhat the Warranty Covers If You Need Assistance Legal LimitationsPost Receipt Exchange Program Accessory WarrantyAdvance Exchange Program Feedback@echostar.com Dish Network Customer Service Center Box Northglenn, COResidential Customer Agreement Residential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Equipment Transfer of ACCOUNT, Services or Equipment Telephone Communication Staying LegalFCC Compliance Radio Interference Appendix 123698