Residential Customer Agreement
other requests for credit, you can contact our Commercial Customer Service Center by telephone or in writing. You must contact us within sixty (60) days of the time you receive the billing statement for which you are seeking corrections. Failure to timely notify us of a dispute shall constitute acceptance of the bill. Undisputed portions of the billing statement must be paid before the next billing statement is issued to avoid an administrative fee for late payment. All payments for Services must be made directly by you to us. DISH Network shall have no obligation to provide Services for which payment is made by you to a third party.
F. In addition to the amounts due for Services, you agree to pay the fees referenced below ("Fees") when applicable. DISH Network reserves the right to increase these Fees or add additional Fees in the future, in our sole discretion:
Smart Card Replacement Fee | $50.00 |
Additional Outlet Programming Access Fee (monthly, per receiver)$4.99
Late Payment Fee | $5.00 |
Change of Service Fee | $5.00 |
Duplicate Billing Statement Fee | $2.00 |
Overnight Delivery Fee | $18.00 |
Restart Fee | $25.00 |
Returned Payment Fee | $25.00 |
Service Access Fee (monthly) | $5.00 |
Offset Fee | $2.00 |
Ledger Request Fee | $5.00 |
$1.00 | |
$5.00 |
3.CANCELLATION OF SERVICE
A.Your Service will continue until cancelled as provided for herein. Your subscription will be automatically renewed unless you contact us to cancel as provided for in the next paragraph.
B.You have the right to cancel your Service for any reason at any time by notifying us via telephone or in writing at the phone number or address set forth on page 1, above. Please be aware that certain promotional offers have a minimum subscription commitment (usually 12 months) and if you cancel your service prior to the expiration of that commitment, certain early termination fees may apply.
C.DISH Network has the right to terminate your Services at any time without providing notice to you if: (i) you fail to pay your bill when it is due; (ii) we receive confirmation that you have received the Services, or any part of the Services without paying for them; or (iii) you otherwise violate the terms of this Agreement.
D.If your Service is cancelled for any reason, you are still responsible for payment of all outstanding balances accrued, including any applicable Fees.
E.You understand that charges for Services, once charged to your account, are nonrefundable. For monthly subscriptions, the cancellation will be effective at the end of the period covered by the last monthly bill. No refunds or credits will be provided in connection with the cancellation of monthly subscriptions. For annual or other
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