Dish Network 123698, Duo 322 manual Using Locks, Changing Channels, Using Favorite Lists

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Troubleshooting Tables

 

 

 

 

 

 

 

 

 

When you are using the

You may have applied a Favorite

You can change the applied Favorite List while using the Program

 

 

 

 

Program Guide or

List other than the list named All

Guide, by pressing the remote control Guide button. You can

 

 

 

 

Browse Banner, some

Chan.

choose another custom Favorite List, the All Chan list, which

 

 

 

 

channels are missing.

You may have set up the Program

includes all the channels, or the All Sub list, which includes all

 

 

 

 

 

Guide so that when the receiver is

subscribed channels. Unlock the receiver for the Program Guide

 

 

 

 

 

locked, the Guide hides adult

to display adult channels.

 

 

 

 

 

channels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Using Locks

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You set a lock (for

You may not have locked the

You must lock the receiver to apply any lock that you have set.

 

 

 

 

example, a lock on

receiver.

 

 

 

 

 

programs by ratings), but

 

 

 

 

 

 

the lock does not take

 

 

 

 

 

 

effect.

 

 

 

 

 

 

 

 

 

 

 

 

 

You forgot the password,

You may not have written down the

Call the Customer Service Center. You must provide the following

 

 

 

 

so that you are unable to

password, to keep it in a safe place.

information: (1) your name; (2) your address; (3) your telephone

 

 

 

 

unlock the receiver.

 

number;

 

 

 

 

 

 

(4) the receiver serial identification number; and (5) your Personal

 

 

 

 

 

 

Identification Number (PIN), if you use one.

 

 

 

 

 

 

The CSC will send an Unlock code, targeting your receiver.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Changing Channels

 

 

 

 

 

 

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You enter a desired

You may have made a mistake

Carefully retry entering the channel number you want.

 

 

 

 

channel number. The

entering the channel number, or the

Press the remote control Recall button to return to the previous

 

 

 

 

channel changes, but the

channel number you entered may be

channel number. Select All Chan as the active Favorite List.

 

 

 

 

new channel is not exactly

invalid.

Unlock the receiver so that it does not skip adult channels.

 

 

 

 

the channel you entered.

If so, the channel displayed is the

If you want to buy a channel, call the Customer Service Center.

 

 

 

 

You are scanning up or

closest possible to the channel you

 

 

 

 

 

down through the

entered.

 

 

 

 

 

channels, and the receiver

If you entered the number for a

 

 

 

 

 

is skipping channels that

channel that you have not bought,

 

 

 

 

 

you know you have

the receiver will change to the

 

 

 

 

 

bought.

channel and allow you to buy the

 

 

 

 

 

 

channel or display a message.

 

 

 

 

 

 

If a Favorite List other than All

 

 

 

 

 

 

Chan is applied, the receiver will

 

 

 

 

 

 

skip channels that are not on the

 

 

 

 

 

 

applied list.

 

 

 

 

 

 

If you have set up the Program

 

 

 

 

 

 

Guide to hide adult channels and

 

 

 

 

 

 

the receiver is locked, the receiver

 

 

 

 

 

 

will skip such channels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Using Favorite Lists

 

 

 

 

 

 

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You press the remote

If you have not added channels to

You must add channels to a custom Favorite List before you can

 

 

 

 

Guide button while the

any custom Favorite List, you will

apply it.

 

 

 

 

Program Guide is

be able to apply only the All Chan

 

 

 

 

 

displayed. You find that

list or the All Sub list.

 

 

 

 

 

you can apply only the All

 

 

 

 

 

 

Chan list or the All Sub

 

 

 

 

 

 

list.

 

 

 

 

 

 

 

 

 

 

 

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Contents Contents Contents Safety Instructions Safety Tips Tips Welcome to Dish NetworkTMOverview InformationOrdering Your Programming If You Need More AssistanceQuick Start Guide Quick Start Guide Finding Programs To WatchQuick Tour of the Menus Quick Tour of the Menus Chapter About MDU About Satellite TelevisionChapter Up and Down Arrow Buttons Power Button and LightReceiver Front Panel Smart Card DoorReceiver Back Panel Connections Telephone Jack Remote ControlRemote Control On Screen Low Remote Battery Warning Remote Control BatteriesChange the Address Remote Control SettingsRemote Control Settings Checking the Remote Control AddressTypical Connection Procedure Connecting Your ReceiverConnection Diagram Example Performing the QAM Frequency Scan Performing the QAM Frequency ScanChapter Locked Strength screenChapter Select the Installation and Setup option Connecting Your Receiver to a Phone LineConnecting Your Receiver to a Phone Line Chapter Using the Remote Control Select Button Volume ButtonGuide Button Arrow ButtonsNumber Pad Buttons Cancel ButtonTV/Video Button Record ButtonFavorites List Using the MenusRecover Button Changing ChannelsHighlighting a Menu Option Opening the MenusClosing the Menus Menu OptionsSelecting a Choice in a Menu List Canceling a ProcedureHighlighting a Choice in a Menu List Favorites Lists, see Using the Program GuideUsing the Program Guide Selecting a Program in the Program Guide Opening the Program GuideClosing The Program Guide Using the Browse BannerUsing the Browse Banner Using the Program BannerChapter Program Guide Cancel optionOrdering Pay Per View Programs Ordering Pay Per View ProgramsThemes Using ThemesDish Home Interactive TV Applications Using Favorites ListsDish Home Interactive TV Applications List Creating or Changing a Favorites ListChanging the Name of a Favorites List Using Favorites ListsMaking a Favorites List Active Event Timer Frequencies Using TimersEvent Timer Types Browse Banner, Themes Menu or the Program Guide Before an Event Timer OperatesSetting Up an Automatic Event Timer Using TimersSetting Up a Manual Event Timer Select the Create option to save the event timerQuick Record Overlapping Event TimersEditing an Event Timer Maximum Number of Event TimersSpecial Consideration When Using Event Timers Deleting an Event TimerEvent Timer Performance when the Receiver is Off Setting Up the Receiver to Control a VCRHow to Set Locks a Two Step Process Setting Up a VCR for VCR TimersUsing Locks Setting Up a VCR for VCR TimersLocking and Unlocking the Receiver When You Have Locked the ReceiverUsing Locks Creating or Changing Rating Content Code LocksChapter Creating or Changing Channel Locks Unlocking or Locking Pay Per View Programs Locking or Unlocking the Front Panel ButtonsHiding and Unhiding Locked Channels Hiding and Unhiding Adult ChannelsUnhide Lock option Changing the Receiver PasswordPersonal Identification Number Caller ID Screens Using Caller IDUsing Caller ID To Turn the Caller ID On and Off Resetting to Factory DefaultsControl Other Devices with the Remote Remote Control ModesSystem Setup menu Changing Program LanguagesSet Up the Remote Control Limited ModeControl Other Devices with the Remote Scan for Device CodesControl a TV or a Second TV TV Mode ButtonPower Button Check the Device CodesControl a VCR or a DVD Player Control Other Devices with the RemoteNumber Pad Buttons VCR/DVD ButtonsUp and Page Down Buttons Control a Tuner or Amplifier Switching Between TV and Device Volume ControlAUX Mode Button To set the remote to control the device’s volumeTo set the remote back to control the TV volume Telephone Connection Test Testing the SystemTesting the System Starting a TestChapter Reference Troubleshooting Tables112 On-Screen MessagesTroubleshooting Tables Using the Remote ControlWatching a Program Using the MenusUsing the Program Guide or the Browse Banner Hearing a ProgramChanging Channels Using LocksUsing Favorite Lists Buying a Pay Per View Program Using the Telephone for Voice/Data/FAXUsing Event Timers Troubleshooting TablesTV Codes Device CodesMGA VCR CodesITT Tuner/Amplifier Codes TV/VCR ComboDVD Player Codes TV/DVD Combo Codes DVD/VCR ComboIndex Index Index Index Index Index What the Warranty Does Not Cover Limited WarrantyWhat the Warranty Covers If You Need Assistance Legal LimitationsPost Receipt Exchange Program Accessory WarrantyAdvance Exchange Program Feedback@echostar.com Dish Network Customer Service Center Box Northglenn, COResidential Customer Agreement Residential Customer Agreement Billing Policies and Payments for Services Cancellation of Service Equipment Transfer of ACCOUNT, Services or Equipment Telephone Communication Staying LegalFCC Compliance Radio Interference Appendix 123698