Dish Network Solo 311 manual Welcome to Dish Network, Overview, Conventions Used in this Guide

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Chapter 1

Introduction

WELCOME TO DISH NETWORK

Thank you for choosing DISH Network. You are about to experience the excitement and convenience of Direct Broadcast Satellite (DBS) service, which delivers the very best in picture and sound quality. DISH Network consistently provides state-of-the-art, satellite-delivered products and services — with high performance, ease of operation, and a wide variety of entertainment options.

OVERVIEW

Before you use your satellite receiver, you need to install the system or have it installed by a professional technician. For a professional installation, please call the Customer Service Center at 1-800-333-DISH (3474).

A vital part of the installation is to set up the receiver to get the latest software from the satellite signal. If you are installing a new system, your receiver will automatically get this software.

For information on the system, read Chapter 2, Parts of the System beginning on page 5.

For information on any specific feature or function, read Chapter 3, Using The System beginning on page 23.

If you have a problem operating the system or receive an error message, use the Troubleshooting Tables beginning on page 55.

CONVENTIONS USED IN THIS GUIDE

To make it easy for you to use this guide, we use the following conventions:

The names of remote control buttons and modes are all uppercase. Example: Press the SAT button.

Menus and options that appear on the TV screen are in bold type. Example: Open the Program Guide.

Connections on the back of the receiver are in small capital letters. Example: SAT IN

Select means to move the highlight to an onscreen option or choice in a list and press the SELECT button on the remote control. Example: Select the Locks option.

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Contents Contents Contents Safety Instructions Safety Conventions Used in this Guide Welcome to Dish NetworkOverview Quick Start Guide If YOU Need More AssistanceOrdering Your Programming To Order ProgrammingFinding Programs to Watch Finding Programs To WatchAbout Satellite Television Solar Interference Satellite Signal QualityRain and Snow Fade Front Panel Back Panel Parts of the SystemParts of the System Remote ControlRemote Control Batteries Using the Remote Control in SAT Mode Remote ControlUsing the Remote Control in TV Mode Using the Remote Control in VCR Mode Changing the Remote Control Address Remote Control Modes Satellite Video RecoveryControl Other Devices with the Remote Control Other Devices with the RemoteSET UP the Remote Control Limited ModeScan for Device Codes Check the Device Codes For AUX mode only. The firstPower Button Control a Tuner or Amplifier AUX Mode ButtonVolume Button Select ButtonUsing TV or Amplifier Volume Control To switch back to TV volume control, do the followingMenus MenusMain Menu Program GuideSystem Locks Menu Theme Categories MenuFavorites Lists Menu Browse Banner System Setup MenuTimers Menu Installing the Receiver in AN Existing System Installing the Receiver in an Existing System Chapter Changing Channels Using the MenusOpening the Menus Closing the MenusSelecting a Menu Option Highlighting a Menu OptionLists of Choices in the Menus Highlighting a Choice in a Menu ListCanceling a Procedure Using the MenusUsing the Program Guide Opening the Program Guide Using the Program GuideSelecting a Program in the Program Guide Closing the Program GuideUsing the Browse Banner Using the Program BannerUsing the Browse Banner Themes Using ThemesOrdering PAY PER View Programs Using Search Using SearchDish Home Interactive TV Applications Creating or Changing a Favorites List Using Favorites ListsUsing Favorites Lists Changing the Name of a Favorites List Making a Favorites List ActiveUsing Timers Using TimersEvent Timer Types Event Timer FrequenciesSetting UP AN Automatic Event Timer Before AN Event Timer OperatesSetting UP a Manual Event Timer Select the Create option to save the event timerQuick Record Overlapping Event TimersEditing AN Event Timer Maximum Number of Event TimersCreating VCR Event Timers Deleting AN Event TimerReviewing Event Timers Setting UP the Receiver and VCR to USE a VCR Event Timer LOCKS, BLACKED-OUT PROGRAMS, and Event TimersPower OFF and Event Timers HOW to SET Locks a TWO Step Process Using LocksCreating a Password Using LocksWhen YOU have Locked the Receiver Creating or Changing Rating Content Code Locks Locking the Receiver Creating or Changing Channel LocksLocking the Receiver Front Panel Control Buttons Unlocking the ReceiverLocking PAY PER View Programs Unlocking the Receiver Front Panel Control ButtonsOpening a Locked ITEM, or Opening the Locks Menu Changing the Receiver PasswordHiding Adult Channels Caller ID Screens Using Caller IDUsing Caller ID To Turn the Caller ID on and OFF Changing Menu Languages Changing Program LanguagesChanging Program Languages Resetting Your Receiver Resetting the Receiver to Factory Default SettingsUsing Troubleshooting Tools Point Dish and Check Switch Using Troubleshooting ToolsDiagnostics Chapter Reference Troubleshooting TablesON-SCREEN Messages ReferenceTroubleshooting Tables Dishpro Twin Lnbf 078, 079What Is Possible Reason What to Do Happening Using the Remote ControlWatching a Program Hearing a ProgramUsing Locks Using the MenusUsing the Program Guide or the Browse Banner Changing Channels Using Favorite ListsBuying a PAY PER View Program Troubleshooting TablesUsing the Telephone for Voice /DATA /FAX View event You try to set up an event Using Event TimersDevice Codes TV CodesVCR Codes DVD Player Codes Device CodesTuner Codes Amplifier TUNER/AMPLIFIER CodesChapter Reference Troubleshooting Tables Dishpro Twin Lnbf ON, the receiver front Hearing a Program What Is Possible Reason What to Do Changing Channels Using the Telephone for VOICE/DATA/FAX Set up is an Auto-Tune Event Timer , or Device Codes MTC TV/VCR DVD Players Codes DVD/VCR Combo Chapter What the Warranty does not Cover Limited WarrantyWhat the Warranty Covers Advance Exchange Program Legal LimitationsIf YOU Need Assistance Post Receipt Exchange Program Accessory WarrantyResidential Customer Agreement Dish Network Service Billing Policies and Payments for Services Cancellation of Service Equipment Leased Equipment Transfer of ACCOUNT, Services or Equipment Telephone Communication FCC ComplianceCompliance Information Statement FCC ComplianceAppendix Index Index Index Index 143334