Dish Network Solo 311 manual Hearing a Program

Page 78

Chapter 5

Reference

HEARING A PROGRAM

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

The receiver front panel

You may have muted the sound, or

Check the volume level on the TV or audio device. Turn off the

 

 

Power light is on and

set the volume so low that you

mute or turn up the volume, as required.

 

 

there is a good picture on

cannot hear it.

Check the audio connectors and cables from the receiver to the TV

 

 

the TV set, but you do not

The audio connections may not be

or the sound system.

 

 

hear any sound.

properly connected.

Check the TV speakers or the sound system.

 

 

 

 

 

 

 

You hear a foreign

You may have set the receiver to an

Use the Alternate Audio Language menu to select the language

 

 

language with a program.

alternate audio language.

that you prefer.

 

 

 

 

 

 

 

 

 

 

 

WATCHING A PROGRAM

 

 

 

 

 

 

What Is

Possible Reason

What to Do

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

The receiver front panel

The TV set may not be working

Make sure that the TV set is plugged into an electrical outlet. Make

 

 

Power light is on, but the

properly.

sure the outlet has electrical power. Make sure that the TV is turned

 

 

TV image:

If the TV and the receiver are

on. If the receiver is connected to the TV using only the RF or VHF

 

 

is black (no picture),

working properly, there may be

connections, make sure that the TV is tuned to channel 3 or 4

 

 

interference with the satellite signal.

(whichever works best in your area) and that the receiver back

 

 

is frozen,

 

 

The TV may be wired to the wrong

panel Channel 3/4 Switch is set to the same channel as the TV.

 

 

has breakups,

 

 

input.

Make sure that the TV brightness and contrast are adjusted

 

 

has “snow,” or

 

 

 

correctly.

 

 

shows small squares of

 

 

 

 

Make sure that the TV is connected properly to the receiver.

 

 

various colors.

 

 

 

 

Make sure that the TV’s text mode and closed captioned features

 

 

 

 

 

 

 

 

are turned off. Set the TV to SVIDEO or VIDEO input.

 

 

 

 

Check that the system has been installed correctly. Make sure that

 

 

 

 

all required coaxial cables are in place, and check that all cable

 

 

 

 

connectors are tight and dry (for outdoor cables).

 

 

 

 

Make sure that the satellite dish has a clear line of sight to the

 

 

 

 

satellite. Check whether branches or leaves have grown into the line

 

 

 

 

of sight.

 

 

 

 

Make sure that the satellite dish is aimed at the satellite. Check the

 

 

 

 

strength of the signal using the Point Dish and Signal Strength

 

 

 

 

menu. Consult your installer to re-aim the dish, if necessary, to

 

 

 

 

obtain the maximum possible signal strength.

 

 

 

 

Note the local weather conditions. Heavy rain, snow, or cloud cover

 

 

 

 

may be interfering with transmission of the satellite signal. Remove

 

 

 

 

any snow or other debris which may have collected on the satellite

 

 

 

 

dish.

 

 

 

 

 

 

 

The receiver front panel

The TV set may not be working

Make sure that the TV brightness and contrast are adjusted

 

 

Power light is on, and

properly.

correctly, and that the TV is working properly.

 

 

there is a picture on the

If the receiver is connected to the TV

Make sure that the TV is connected properly to the receiver.

 

 

TV screen, but the picture:

using only the RF or VHF

Check other nearby electrical devices as possible sources of

 

 

has sparkles or is grainy,

connections, there may be a strong

interference. Check that all required coaxial cables are in place.

 

 

local broadcast on the same channel,

Check for moisture or water leaking into all connections. Dry them

 

 

has a herringbone pattern,

 

 

or a channel adjacent to the one to

out if needed, then seal them with coaxial cable sealant. Check the

 

 

lacks color or vertical

 

 

which the TV is tuned.

dish-to-receiver cable run length; if it is over 100 feet, call your

 

 

hold, or wobbles, or

 

 

There may be interference from

dealer or installer.

 

 

looks “washed out” or

 

 

other nearby electrical devices (such

 

 

 

fuzzy.

 

 

 

as cellular telephones, computers,

 

 

 

 

 

 

 

 

microwave ovens, radios, stereos, or

 

 

 

 

TVs).

 

 

 

 

 

 

 

 

A “black box” fills almost

You may have turned on the Closed

Using the TV remote control and/or menus displayed by the TV

 

 

all of the TV screen.

Captioned feature on the TV, and put

(not the receiver remote control or the menus displayed by the

 

 

 

that feature into Text mode.

receiver), turn off the closed captioned feature.

 

 

 

 

 

 

 

The TV screen is all blue.

You may have connected the

Check your TV owner’s manual for the correct TV input to use for

 

 

 

receiver to an input on the TV that is

the signal output from the receiver.

 

 

 

incorrect for the signal output from

 

 

 

 

the receiver.

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Contents Contents Safety Instructions Safety Welcome to Dish Network OverviewConventions Used in this Guide Ordering Your Programming If YOU Need More AssistanceQuick Start Guide To Order ProgrammingFinding Programs To Watch About Satellite TelevisionFinding Programs to Watch Satellite Signal Quality Rain and Snow FadeSolar Interference Parts of the System Front Panel Back PanelRemote Control Remote Control BatteriesParts of the System Remote Control Using the Remote Control in SAT ModeUsing the Remote Control in TV Mode Using the Remote Control in VCR Mode Changing the Remote Control Address Control Other Devices with the Remote Satellite Video RecoveryRemote Control Modes Control Other Devices with the RemoteLimited Mode SET UP the Remote ControlScan for Device Codes For AUX mode only. The first Check the Device CodesVolume Button Control a Tuner or Amplifier AUX Mode ButtonPower Button Select ButtonTo switch back to TV volume control, do the following Using TV or Amplifier Volume ControlMain Menu MenusMenus Program GuideTheme Categories Menu Favorites Lists MenuSystem Locks Menu System Setup Menu Timers MenuBrowse Banner Installing the Receiver in AN Existing System Installing the Receiver in an Existing System Chapter Opening the Menus Using the MenusChanging Channels Closing the MenusLists of Choices in the Menus Highlighting a Menu OptionSelecting a Menu Option Highlighting a Choice in a Menu ListUsing the Menus Canceling a ProcedureUsing the Program Guide Selecting a Program in the Program Guide Using the Program GuideOpening the Program Guide Closing the Program GuideUsing the Program Banner Using the Browse BannerUsing the Browse Banner Using Themes Ordering PAY PER View ProgramsThemes Using Search Using SearchDish Home Interactive TV Applications Using Favorites Lists Using Favorites ListsCreating or Changing a Favorites List Making a Favorites List Active Changing the Name of a Favorites ListEvent Timer Types Using TimersUsing Timers Event Timer FrequenciesBefore AN Event Timer Operates Setting UP AN Automatic Event TimerSelect the Create option to save the event timer Setting UP a Manual Event TimerOverlapping Event Timers Quick RecordMaximum Number of Event Timers Editing AN Event TimerDeleting AN Event Timer Reviewing Event TimersCreating VCR Event Timers LOCKS, BLACKED-OUT PROGRAMS, and Event Timers Power OFF and Event TimersSetting UP the Receiver and VCR to USE a VCR Event Timer Using Locks HOW to SET Locks a TWO Step ProcessUsing Locks When YOU have Locked the ReceiverCreating a Password Creating or Changing Rating Content Code Locks Creating or Changing Channel Locks Locking the ReceiverUnlocking the Receiver Locking the Receiver Front Panel Control ButtonsUnlocking the Receiver Front Panel Control Buttons Locking PAY PER View ProgramsChanging the Receiver Password Hiding Adult ChannelsOpening a Locked ITEM, or Opening the Locks Menu Using Caller ID Using Caller IDCaller ID Screens To Turn the Caller ID on and OFF Changing Program Languages Changing Program LanguagesChanging Menu Languages Resetting the Receiver to Factory Default Settings Using Troubleshooting ToolsResetting Your Receiver Using Troubleshooting Tools DiagnosticsPoint Dish and Check Switch Chapter Troubleshooting Tables ReferenceReference ON-SCREEN MessagesTroubleshooting Tables 078, 079 Dishpro Twin LnbfUsing the Remote Control What Is Possible Reason What to Do HappeningHearing a Program Watching a ProgramUsing the Menus Using the Program Guide or the Browse BannerUsing Locks Using Favorite Lists Changing ChannelsTroubleshooting Tables Using the Telephone for Voice /DATA /FAXBuying a PAY PER View Program Using Event Timers View event You try to set up an eventTV Codes Device CodesVCR Codes Device Codes DVD Player CodesTUNER/AMPLIFIER Codes Tuner Codes AmplifierChapter Reference Troubleshooting Tables Dishpro Twin Lnbf ON, the receiver front Hearing a Program What Is Possible Reason What to Do Changing Channels Using the Telephone for VOICE/DATA/FAX Set up is an Auto-Tune Event Timer , or Device Codes MTC TV/VCR DVD Players Codes DVD/VCR Combo Chapter Limited Warranty What the Warranty CoversWhat the Warranty does not Cover Legal Limitations If YOU Need AssistanceAdvance Exchange Program Accessory Warranty Residential Customer AgreementPost Receipt Exchange Program Dish Network Service Billing Policies and Payments for Services Cancellation of Service Equipment Leased Equipment Transfer of ACCOUNT, Services or Equipment FCC Compliance Telephone CommunicationFCC Compliance Compliance Information StatementAppendix Index Index Index Index 143334
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