DirecTV D12 manual Directv Receiver will not turn on

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Other Information

Problems with Caller ID

4You must subscribe to Caller ID service through your local phone company. Also, check to be sure your Caller ID feature is turned on (see page 25).

4If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service. See the user’s manual that came with the wireless phone jack to see if it transmits Caller ID information. If it doesn’t, either connect the phone line directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID information.

DIRECTV Receiver will not turn on

4 Check to make sure the power cord is plugged into the DIRECTV Receiver and the wall outlet.

4 Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

4 Make sure the remote control is on DIRECTV mode, and press TV POWER ON.

4 Press TV POWER ON, then press it a second time.

4 Check batteries in remote control.

4 Be sure remote control is pointed at remote sensor, and front of receiver is not blocked. 4 Unplug the receiver. Wait five minutes. Plug it in again.

34Troubleshooting

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Contents Directv Receiver User Guide Safety & Care Important Safety InstructionsTIP Great TV viewing is in your hands Welcome to Directv Contents Appendix a Installation Other InformationViii Getting Started Getting Started WelcomeInstallation and Activation Package ContentsDirectv Receiver Front Panel Insert your Directv Access Card Facing upward, fully into the slotDirectv Receiver Rear Panel Directv Receiver Rear Panel Getting Started What’s On What’s On Watching TVChannel Banner Current date & timeGuide Overview of the Directv Advanced Program GuideGetting Around in the Guide Autotune An even better way to catch all your favoritesChanging Autotune Options/Canceling an Autotune Recording to VCRPay Per View Latest Movies, 24 Hours a DayQuick Menu Using the Quick Menu SettingsSetup Info & Test Access CardReset SatelliteScheduler FavoritesParental Controls Audio Options Category Sort Find By Recent FindsDate & Time FavoritesCaller ID & Messages Caller IDParental Controls Directv MessagesRatings MoviesChannel Blocks SpendingHours Now, lock it Let me in…Press MENU, Select Parental Controls, then Edit Settings Other Information Troubleshooting System UpgradesDirectv Receiver or TV Problems Progress bar freezes during Satellite Data AcquisitionWrong picture, blue screen, snow or black/blank picture Directv Receiver will not turn on Turns oﬀ while playing Directv Receiver turns on or changes channels unexpectedlyBlank screen My video and audio are out of sync Remote Control Problems Problems with the remote controlRemote control indicator light starts ﬂashing Fine-Tuning the Signal Running the System TestFirst make sure that Other Information Limited 90-Day Warranty What is Covered?Who is Covered? What is Excluded? Make Sure You Keep Before Requesting Repair Service To Get Warranty ServiceTo Get Out-of-Warranty Service Directv Product Information Directv Protection Plan Directv Protection Plan BenefitsSign up for the Directv Protection Plan Today Protection PlanFCC Customer Information FCC Customer Information FCC Customer Information Directv Index Index Appendix a Installation Satellite Dish Antenna Access CardBefore You Begin Hardware Reference Directv Receiver or Satellite ReceiverAudio/Video A/V Jack and Cable Cables & ConnectionsBest Video S-Video Jack and Cable RF Jack and Coaxial Cable F-typeChoose Your Setup Telephone Jack and CordConnecting Your Directv Receiver to the Satellite Dish Connecting Your Directv Receiver to your TV or VCRVideo & A/V Audio Connection Best Quality Best Quality Connection Connection Better Quality Very Good Quality Connection A/V Connecting Your Directv Receiver to Your Telephone Line RF Coaxial Connection Good QualityCompleting the Connections Good Quality Guided Setup & Activation Now, let us lead the way…Activate Your Directv Service Programming Your Remote Control Factory Defaults Page Page Page Scheduler Icons Icon ReferenceArrow Icons Other Icons