DirecTV D12 manual Blank screen

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Other Information

Blank screen

4 Check that all components connected to the input jacks are turned on.

4 Try another channel.

4 Your DIRECTV Receiver may be hooked up incorrectly to the TV. Press the INFO button on the front panel of the DIRECTV Receiver to see if the channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your satellite receiver.

4 If the DIRECTV Receiver is connected to the RF input of your TV, makes sure that the TV channel matches the 3/4 RF switch on the back panel.

4 Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV Receiver is connected to.

4 Press the POWER button on the front of the DIRECTV Receiver.

4 Press the red RESET button behind the door on the front panel of the DIRECTV Receiver.

Temporary loss of the satellite signal or Searching for Satellite Signal message

4 Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists.

4 Your dish may be blocked. Check that something is not blocking the dish.

36Troubleshooting

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Contents Directv Receiver User Guide Safety & Care Important Safety InstructionsTIP Great TV viewing is in your hands Welcome to Directv Contents Appendix a Installation Other InformationViii Getting Started Getting Started WelcomeInstallation and Activation Package ContentsDirectv Receiver Front Panel Insert your Directv Access Card Facing upward, fully into the slotDirectv Receiver Rear Panel Directv Receiver Rear Panel Getting Started What’s On What’s On Watching TVChannel Banner Current date & timeGuide Overview of the Directv Advanced Program GuideGetting Around in the Guide Autotune An even better way to catch all your favoritesChanging Autotune Options/Canceling an Autotune Recording to VCRPay Per View Latest Movies, 24 Hours a DayQuick Menu Setup Using the Quick MenuSettings Access Card ResetInfo & Test SatelliteParental Controls SchedulerFavorites Audio Options Category Sort Find By Recent FindsDate & Time FavoritesCaller ID & Messages Caller IDParental Controls Directv MessagesRatings MoviesHours Channel BlocksSpending Now, lock it Let me in…Press MENU, Select Parental Controls, then Edit Settings Other Information Troubleshooting System UpgradesWrong picture, blue screen, snow or black/blank picture Directv Receiver or TV ProblemsProgress bar freezes during Satellite Data Acquisition Directv Receiver will not turn on Turns off while playing Directv Receiver turns on or changes channels unexpectedlyBlank screen My video and audio are out of sync Remote control indicator light starts flashing Remote Control ProblemsProblems with the remote control First make sure that Fine-Tuning the SignalRunning the System Test Other Information Who is Covered? Limited 90-Day WarrantyWhat is Covered? What is Excluded? Make Sure You Keep To Get Out-of-Warranty Service Before Requesting Repair ServiceTo Get Warranty Service Directv Product Information Directv Protection Plan Directv Protection Plan BenefitsSign up for the Directv Protection Plan Today Protection PlanFCC Customer Information FCC Customer Information FCC Customer Information Directv Index Index Appendix a Installation Access Card Before You Begin Hardware ReferenceSatellite Dish Antenna Directv Receiver or Satellite ReceiverCables & Connections Best Video S-Video Jack and CableAudio/Video A/V Jack and Cable RF Jack and Coaxial Cable F-typeChoose Your Setup Telephone Jack and CordConnecting Your Directv Receiver to the Satellite Dish Connecting Your Directv Receiver to your TV or VCRVideo & A/V Audio Connection Best Quality Best Quality Connection Connection Better Quality Very Good Quality Connection A/V Completing the Connections Connecting Your Directv Receiver to Your Telephone LineRF Coaxial Connection Good Quality Good Quality Guided Setup & Activation Now, let us lead the way…Activate Your Directv Service Programming Your Remote Control Factory Defaults Page Page Page Icon Reference Arrow IconsScheduler Icons Other Icons