DirecTV D12 manual Fine-Tuning the Signal, Running the System Test, First make sure that

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Troubleshooting

Fine-Tuning the Signal

If you self-installed your satellite dish antenna, you may have already used Guided Setup to find the dish-pointing coor- dinates, acquire and fine-tune the signal and run a system test. If you need to run Guided Setup again, select Settings from the Quick Menu, then select Guided Setup. Next, press SELECT on Satellite, then select Repeat Satellite Setup.

Running the System Test

The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If you are experiencing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver.

First make sure that:

4 All connections — jacks, cables, etc. — are in place correctly (see Chapter Two, Getting Connected, for more information)

4 There are batteries in the remote control, and they are working correctly 4 The access card is installed in the DIRECTV Receiver.

Follow these steps to run the diagnostics system test on your DIRECTV Receiver.

1)Turn on your TV and the DIRECTV Receiver.

2)Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press MENU to bring up the Quick Menu.

Chapter 4

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DirecTV D12 manual Fine-Tuning the Signal, Running the System Test, First make sure that

Contents Directv Receiver User Guide Important Safety Instructions Safety & CareTIP Great TV viewing is in your hands Welcome to Directv Contents Other Information Appendix a InstallationViii Getting Started Welcome Getting StartedPackage Contents Installation and ActivationDirectv Receiver Front Panel Facing upward, fully into the slot Insert your Directv Access CardDirectv Receiver Rear Panel Directv Receiver Rear Panel Getting Started What’s On Watching TV What’s OnCurrent date & time Channel BannerOverview of the Directv Advanced Program Guide GuideGetting Around in the Guide An even better way to catch all your favorites AutotuneRecording to VCR Changing Autotune Options/Canceling an AutotuneLatest Movies, 24 Hours a Day Pay Per ViewQuick Menu Setup Using the Quick MenuSettings Satellite Access CardReset Info & TestParental Controls SchedulerFavorites Audio Options Category Sort Recent Finds Find ByFavorites Date & TimeCaller ID Caller ID & MessagesDirectv Messages Parental ControlsMovies RatingsHours Channel BlocksSpending Let me in… Now, lock itPress MENU, Select Parental Controls, then Edit Settings Other Information System Upgrades TroubleshootingWrong picture, blue screen, snow or black/blank picture Directv Receiver or TV ProblemsProgress bar freezes during Satellite Data Acquisition Directv Receiver will not turn on Directv Receiver turns on or changes channels unexpectedly Turns oﬀ while playingBlank screen My video and audio are out of sync Remote control indicator light starts ﬂashing Remote Control ProblemsProblems with the remote control First make sure that Fine-Tuning the SignalRunning the System Test Other Information Who is Covered? Limited 90-Day WarrantyWhat is Covered? What is Excluded? Make Sure You Keep To Get Out-of-Warranty Service Before Requesting Repair ServiceTo Get Warranty Service Directv Product Information Directv Protection Plan Benefits Directv Protection PlanProtection Plan Sign up for the Directv Protection Plan TodayFCC Customer Information FCC Customer Information FCC Customer Information Directv Index Index Appendix a Installation Directv Receiver or Satellite Receiver Access CardBefore You Begin Hardware Reference Satellite Dish AntennaRF Jack and Coaxial Cable F-type Cables & ConnectionsBest Video S-Video Jack and Cable Audio/Video A/V Jack and CableTelephone Jack and Cord Choose Your SetupConnecting Your Directv Receiver to your TV or VCR Connecting Your Directv Receiver to the Satellite DishVideo & A/V Audio Connection Best Quality Best Quality Connection Connection Better Quality Very Good Quality Connection A/V Completing the Connections Connecting Your Directv Receiver to Your Telephone LineRF Coaxial Connection Good Quality Good Quality Now, let us lead the way… Guided Setup & ActivationActivate Your Directv Service Programming Your Remote Control Factory Defaults Page Page Page Other Icons Icon ReferenceArrow Icons Scheduler Icons