Troubleshooting
If it appears that the DVD Recorder is faulty, first consult this checklist. It may be that something has been overlooked. Under no circumstances attempt to repair the system yourself; this will invalidate the warranty. Look for the specific symptom(s).Then perform only the actions listed to remedy the specific symptom(s).
Symptom | Remedy |
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|
The Recorder does not respond to the | Aim the remote control directly at the sensor on the front of the Recorder. |
remote control | Avoid all obstacles which may interfere with the signal path. |
| Inspect or replace the batteries in the remote control. |
|
|
No power | Make sure power cord is properly connected. |
| Check if there is power at the AC outlet by plugging in another appliance. |
|
|
No picture | Check if the TV is switched on. |
| Check the video connection. |
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|
Distorted picture / distorted sound | Check the disc for fingerprints and clean the disc with a soft cloth, wiping |
| from the center to the edge in a straight line. |
| Sometimes a small amount of picture distortion may appear.This is not a |
| malfunction. |
|
|
Recorder does not play disc | Ensure the disc label is facing upward and the right disc type is inserted. |
| Clean the disc. |
| Check if the disc is defective by trying another disc. |
| Check if the region code of the disc matches the region code of the |
| Recorder |
| Video disc.’ |
| Check if Child Lock is activated. |
|
|
No sound | Check audio connections. |
| If using a HiFi amplifier, try another sound source. |
|
|
Distorted sound from HiFi amplifier | Check to make sure that no audio connections are made to the amplifier’s |
| phono input. |
| Check to make sure that analog input of the amplifier is not connected to |
| the digital output of the DVD Recorder. |
|
|
Distorted or black and white picture with | The disc format does not match the color system of the TV (PAL/NTSC). |
DVD or Video CD disc |
|
|
|
No audio at digital output | Check the digital connections. |
| Check the settings menu to make sure the digital output is set to on. |
| Check if the audio format of the selected audio language matches your |
| receiver capabilities. |
|
|
The recorder cannot find any channels | Auto Cable Detect has erroneously selected cable or antenna. Select the |
higher than 13 | correct type in the Installation menu. See ‘User preferences - Installation - |
| Cable/Antenna.’ |
|
|
Buttons on the DVD Recorder do not work | Disconnect and reconnect the DVD Recorder from the power outlet. If this |
| does not solve the problem, check if the remote control still works. If so, the |
| Recorder is probably in trade mode. Disconnect the Recorder from the |
| power source and reconnect it while pressing and holding / and 9 for a few |
| seconds. |
|
|
Recorder does not respond to all operating | Some operations are not permitted by the disc. Refer to the instructions in |
commands during playback | the disc jacket or case. |
|
|
No new title can be recorded | Check if the maximum number of titles has been reached (message:‘Too |
| many titles’ on screen). If so, delete a title next to a free space. |
| Check if the disc is write protected. If so, unlock the disc in the disc settings |
| menu (message:‘Disc locked’ on screen). |