FAQ & Troubleshooting, Frequently Asked Questions

VIZIO VBR231 User Manual

FAQ & Troubleshooting

If your player fails or the performance changes dramatically, check the FAQ and Troubleshooting solutions below. If your player still fails to perform as expected, contact VIZIO by calling 1-877- MYVIZIO (698-4946) or e-mail us at techsupport@vizio.com.

Frequently Asked Questions

1)How do I play multi-channel surround sound?

∙Connect a home theater system to the HDMI, DIGITAL OPTICAL AUDIO OUT, or DIGITAL COAXIAL AUDIO OUT.

∙Choose a multichannel soundtrack from the main disc menu.

2)Can I connect headphones or speakers to my player?

∙You cannot connect headphones and speakers directly to your player. If you want to use headphones or speakers, connect a sound system to your player, and then connect the speakers or headphones to the sound system.

3)My TV has Composite In, Component In, and HDMI In jacks. Which should I use to connect my player?

∙HDMI video provides the best picture and should be the first choice if your TV has HDMI jacks.

∙Component video is the next best choice and provides a better picture than composite video.

∙A high-definition picture is not possible using the composite video output.

4)Can I play Blu-ray Discs or DVDs that I bought in another country?

∙You can play the discs if the video was recorded in standard NTSC format. You cannot play: o Blu-ray Discs that do not have a region code of A

o DVDs that do not have a region code of 1 or ALL

5)Can I play Blu-ray Discs or DVDs that do not have region codes?

∙The region management information for Blu-ray discs and DVDs video proves that the disc conforms to industry standards. You cannot play discs that do not conform to industry standards or do not have a region code.

6)What types of discs will my player play?

∙Your player can play the following discs:

o	Blu-ray Disc	o	DVD+R
o	DVD	o	DVD+RW
o Audio CD containing media files		o	DVD+R DL
o	DVD-R/RW	o	CD-Rs and CD-RWs

oDVD-R DL

∙You must close the session when you record discs.

∙You cannot record discs with your player.

7)My disc became stuck. How can I remove it?

i)Turn off your player and disconnect it from the power outlet.

ii)Turn your player over so the bottom is facing up.

iii)Locate the ventilation hole with a white plastic piece visible.

iv)Insert a paper clip into the ventilation hole and slide the plastic piece towards the center of your player. The tray will open and you can remove your disc.