VIZIO VBR231 User Manual
Issue
Downloaded files keep pausing during playback.
Solution
formatted FAT32. NTFS and other file systems are not supported.
∙Try a different USB drive.
∙Make sure the USB storage device is a USB 2.0 device. If the device is a USB 1.1 device, pausing can occur.
Netflix, Pandora, and Vudu Troubleshooting
Issue |
| Solution |
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| ∙ If you are experiencing an issue with the functionality or features of Netflix, Pandora, | |
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| or Vudu, please contact these companies directly. | |
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| o Netflix: www.netflix.com/help or call | |
The Apps are not |
| o | Vudu: |
working correctly |
| o | Pandora: http://www.pandora.com/support/ |
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| Note: VIZIO is not responsible for customer service related to content and/or services | |
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| provided by the third parties who create the Apps. Any questions or requests for service | |
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| relating to the content or services should be made directly to the specific App service | |
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| providers. |
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Internet Connection Troubleshooting | |||
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Issue |
| Solution |
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I forgot my secure |
| ∙ Refer to the user manual for your wireless router or contact the manufacturer of either | |
access code. |
| your router or your Internet Service Provider if they provided the router for you. | |
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| ∙ Refer to the user manual for your wireless router or contact the manufacturer of either | |
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| your router or your Internet Service Provider if they provided the router for you. | |
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| ∙ Make sure the Internet connection is set up correctly. See Connecting to your | |
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| home network on page 19 for detailed information. | |
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| ∙ Test the Internet connection to make sure it is working. See the Network Menu on | |
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| page 35 for detailed information. | |
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| ∙ Disable MAC address filtering in your wireless router. | |
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| ∙ Your player only supports Shared WEP, not Open WEP. Change your router settings | |
Wireless Connection |
| to Shared WEP. Refer to the user manual for your wireless router or contact your | |
| router manufacturer. | ||
Issues |
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| ∙ Update your wireless router or device with the latest software available from the | ||
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| manufacturer’s website. | |
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| ∙ Use the correct password and or passphrase to connect to a secured network. | |
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| ∙ Check the network connectivity with other devices (such as a laptop or desktop | |
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| computer). If these devices also cannot connect, please reference your wireless | |
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| device’s User Manual for further configuration assistance. | |
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| ∙ Try a wired (Ethernet) cable directly from your broadband modem’s output connection. | |
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| A wired connection may deliver a more consistent connection depending on the | |
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| conditions in your home environment. | |
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