Audio Troubleshooting Issue | Vizio VBR231 guide

VIZIO VBR231 User Manual

Issue

The player freezes when reading a CD-R or DVD-R.

Solution

∙When you see “loading” on the screen, press , remove the disc and clean it and then try again.

Audio Troubleshooting

Issue

No sound.

Audio pauses momentarily.

You can see a picture but you cannot hear sound.

Cannot switch audio.

Incorrect audio type.

Solution

∙Press Volume + (Up) on the TV remote control.

∙Press MUTE on the TV remote control to make sure that MUTE is not ON.

∙Make sure headphones are not connected to the TV or home theater system.

∙Check the audio connections of external devices that may be connected.

∙This occurs normally between play list chapters or scenes.

∙Audio momentarily pauses when your player switches between layers on a dual-layer disc.

∙Press Volume + (Up) on the TV remote control.

∙Press MUTE on the TV remote control to make sure that MUTE is not ON.

∙Press AUDIO to select the audio.

∙Make sure headphones are not connected to the TV or home theater system.

∙Check the audio connections of external devices that may be connected.

∙Audio may not be heard when more than four devices are connected with HDMI cables. Reduce the number of connected devices.

∙Some discs do not let you change the audio.

∙When connecting a home theater system using a coaxial digital cable, optical digital audio cable, or an HDMI cable, set Digital Audio Output to PCM or connect the home theater system using a standard audio cable.

∙Depending on the connected equipment, not all audio tracks may be available if your player is connected with an HDMI cable and the TV or receiver does not support the audio track selected.

∙Sound effects are only sent to the audio outputs (HDMI jack or the DIGITAL AUDIO OUT jack) if Bitstream Mixed is selected from the audio menu.

∙Dolby Digital Plus, Dolby TruHD, and DTS-HD cannot be output from the DIGITAL AUDIO OUT jacks. Instead, these BD audio tracks, if present, are output as Dolby Digital or DTS Digital Surround bitstreams. (The HDMI still outputs Dolby Digital Plus, Dolby TruHD, and DTS-HD bitstreams, as long as the HDMI receiver supports these formats).

∙Some audio tracks may be changed prior to being sent to the audio jack, depending on the Audio settings and the receiver capabilities. For instance, selecting “Bitstream Mixed” will cause the BD player to output a (remixed) DTS stream, regardless of the audio track selected.