Toshiba 42LX196 manual Troubleshooting, General troubleshooting

Page 76

Chapter 8: Troubleshooting

General troubleshooting

Before calling a service technician, please check this chapter for a possible cause of the problem and some solutions you can try.

Black box on screen

•The Closed Caption feature is set to one of the Text

modes (T1, T2, T3, or T4). Set the Closed Caption feature to Off (- page 41).

LED indications while in reboot from standby

•When you plug the power cord in the red LED will blink until the TV enters standby mode, (plugged in but not powered on). This is normal and is not a sign of malfunction.

TV stops responding to controls

•If the TV stops responding to the controls on the remote control or TV control panel and you cannot turn off the TV, press and hold the POWER button on the TV control panel for 5 or more seconds to reset the TV.

Other problems

•If your TV’s problem is not addressed in this Troubleshooting section or the recommended solution

has not worked, use the Reset Factory Defaults procedure (- page 29).

TV will not turn on

•Make sure the power cord is plugged in, and then press p.

•The remote control batteries may be dead. Replace the batteries or try the control panel buttons.

Picture problems

General picture problems

•Check the antenna/cable connections (- Installation Guide).

•Press +on the remote control or TV and select a valid video input source (- page 30). If no device is connected to a particular input on the TV, no picture will display when you select that particular input source. For device connection details, see the Installation Guide.

•Antenna reception may be poor. Use a highly directional outdoor antenna (if applicable).

•The station may have broadcast difficulties. Try another channel.

•Adjust the picture qualities (- page 40).

•If you are using a VCR, make sure Lon the remote control is set to the correct mode (see item 23 on page 12).

•If you have two VCRs connected to your TV, make sure

you have not connected the same VCR to the TV’s output and input connections at the same time (- Installation Guide).

•Do not connect both a standard video cable and an S-video cable to the same set of VIDEO inputs

(VIDEO 1, or VIDEO 2) at the same time (- Installation Guide).

Noisy picture

•If you are watching an tuned analog channel (off-air broadcast or Cable TV), you can set the CableClear®

feature to AUTO to reduce visible interference in the TV picture (- page 53).

Video Input Selection problems

•If the Input Selection window does not appear when you press +on the remote control or TV, press +a second time, which will change to the next video input source and display the Input Selection window.

Cannot view external signals or channel 3 or 4

•If you cannot view signals from external devices connected to VIDEO 1, VIDEO 2, or ColorStream®, or

from channels 3 or 4, make sure the Input Lock is set to Off (- page 48).

Poor color or no color

•The station may have broadcast difficulties. Try another channel.

•Adjust the Tint and/or Color (- page 40).

•When the ColorStream® signal source is active, the VIDEO OUT terminal does not output video. To receive video from the VIDEO OUT terminal, a standard video or S-video IN connection must be used instead of the ColorStream® connections.

POP problems

•If you label all of the inputs as “Hide,” the POP feature will be disabled. If you then attempt to access the POP

feature, the message “Not Available” will appear on- screen (- page 38).

Poor composite or S-video picture

•If the TV is connected to an external A/V device (e.g., DVD player, video game system, set-top box, etc.) try using a ColorStream or HDMI video connection instead.

Picture and sound are out of sync

•As with all products that contain a digital display, in rare instances, when viewing certain content (e.g.. television broadcasts, video games, DVDs), you may notice that the sound and picture are slightly out of sync. This phenomenon can be caused by various factors including, without limitation, video processing within the TV, video processing in an attached gaming system, and video processing or different compression rates used by broadcasters in their programming. You may want to try one or more of the following suggestions, which may help to reduce the effect of this phenomenon:

–If the TV is connected to an A/V receiver that has a programmable audio delay feature, use this feature to help synchronize the sound to the picture.

–If you notice this phenomenon only on certain TV channels, please contact your local broadcast, cable, or satellite provider to inform them of this issue.

76

Page 75 Page 77
Image 76
Page 75 Page 77
Contents 42LX196 47LX196 Important notes about your PartTrademark Information Contents Troubleshooting Introduction Features of your new TVWelcome to Toshiba Introduction Blue and Red LEDs TV front and side panel controls and connectionsColorStream HD-1, ColorStream HD-2, Hdmi 1, Hdmi 2, PC, ANT TV back panel connections ColorStream HD-1 in and ColorStream HD-2Thinc system Toshiba Home Interactive Network Connection Using the remote control Installing the remote control batteriesRemote control effective range To install the remote control batteriesLearning about the remote control On Screen Interactive Program Guide TheaterWide 1/2/3, Full, and NativeCombo Receiver Remote Control functional key chartSatellite DVD CH RTN Using the remote control to operate your other devices Device code setupMode Select Default device mode control before programming Mode Select Device mode control after programmingUsing the volume lock feature Operational feature resetTo unlock the remote control’s volume keys To reset the remote controlTVs Cable boxesSatellite receivers DVDsVCRs KLHCable/PVR combos PVRsDBS/PVR combos CD players Audio AmpsAudio Amps/Tuners Main menu layout Menu layout and navigationIcon Option Setup menu Setup/Installation menu layoutInstallation Thinc menu layout Navigating the menu systemSetting up your TV To configure the ANT 1 and ANT 2 input sourcesSelecting the menu language To select the menu languagePress Yand open the Setup menu Programming channels automaticallyTo program channels automatically Already done soManually adding and deleting channels in the channel memory Setting the time and date Setting the Hdmi audio modeTo set the Hdmi audio mode To set the time and dateViewing the digital signal meter Viewing the CableCARD menuTo close the screen and return to the Installation menu Reset Factory DefaultsTo cancel the reset Viewing the system statusLabeling the video input sources Using the TV’s featuresTo label the video input sources Tuning channels Tuning channels using Channel BrowserFavorite Browser Picture PreviewTo set up the Channel Browser To tune to a channel or input in Browse modeTo open the Channel Browser Elements of the Channel BrowserTuning to a specific channel programmed or unprogrammed Tuning to the next programmed channelAdding and clearing channels and inputs in the History List Switching between two channels using SurfLock Switching between two channels using Channel ReturnTo memorize a channel in the Rbutton Selecting the picture size Natural picture sizeTheaterWide 1 picture size for 43 format programs TheaterWide 2 picture size for letter box programsTo set the scroll settings Native picture size for 1080i signal programsFull picture size for 169 480i, 480p source programs only To turn on the auto aspect ratio feature To turn off the auto aspect ratio featureTo set the Cinema Mode to Film To set the Cinema Mode to VideoUsing the POP features Using the POP double-window featureTo display a program in the POP window Press Pto open the POP double-windowUsing the Freeze feature To use the Freeze featureSelecting the POP window audio out POP double-window aspect ratioAdjusting the picture Selecting the picture modeAdjusting the picture quality To select the picture modeUsing the closed caption mode Closed Caption AdvancedTo view captions or text To customize the closed captionsAdjusting the audio Using the Closed Caption button on the remote controlUsing the digital audio selector Digital closed captionsAdjusting the audio quality To adjust the audio qualitySelecting stereo/SAP broadcasts To listen to stereo soundUsing the StableSound feature To turn on the StableSound featureSelecting the optical audio output format To select the optical audio output formatUsing the Locks menu Entering the PIN codeIf you cannot remember your PIN code Changing your PIN codePress b to highlight Enable Rating Blocking Blocking TV programs and movies by rating V-ChipTo block and unblock TV programs and movies To download the additional rating system if availableBlocking channels To block channelsTo unblock individual channels To block all channels at onceUsing the input lock feature Unlocking programs temporarilyTo unblock all blocked channels at once To temporarily unlock the programUsing the GameTimer Using the control panel lock featureSetting the sleep timer Setting the On/Off TimerUsing the PC settings feature Setting the PC Audio modeTo adjust the PC settings To set the PC AudioDisplaying TV status information using Recall Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status informationUsing the TV’s advanced features Using the advanced picture settings featuresUsing dynamic contrast Using CableClear digital noise reductionSelecting the color temperature Using Mpeg noise reductionUsing the Vertical Edge Enhancer feature Using the Color Management feature Using the Game Mode featureTo adjust the Color Management settings To turn on Game ModeUsing the advanced audio settings features Using the SRS WOW surround sound featureTo adjust the WOW settings To turn on the Dolby Virtual/SRS TruSurround featureUsing the Thinc home network feature Connecting the TV to your home networkSetting up the network address Automatically setting up the network addressHighlight Basic Network Setup and press T Manually setting up the network addressEither… Highlight OK and press T Resetting the network address Basic Network Setup menu appearsCompatible operating systems On your PCGo to section D, Setting up file sharing on the TV, on Permissions window for the selected folderProperties window for the selected folder Properties windowSetting up file sharing on the TV About the Software Upgrade featureMedia specifications File/folder name specificationsPicture Viewer/JPEG file specifications Audio Player/MP3 file specificationsUsing the Picture Viewer Networked PC specificationsAccessing Jpeg files stored on a networked PC Maximum number of files per shared folderTo view your Jpeg files in Native Resolution mode Viewing Jpeg files on the TVDuring the slide show To set the slide show intervalUsing the Audio Player Accessing MP3 files stored on a networked PCPlaying MP3 audio files on the TV To use the mute functionSetting up e-mail scheduling Required information and servicesSetting up e-mail scheduling Mail Scheduling Setup window opensTo exit the E-mail Scheduling Setup window Test Passes message shown below will appearSetting up Smtp authentication To set up Smtp authenticationTV’s E-mail Scheduling Setup Code Description SolutionsIncoming Mail Server and Outgoing Mail Server names or Password field Mail Authorization fieldMail Scheduling field ID Required fieldSecurity settings Using e-mail scheduling Mail parametersSending a request e-mail to the TV To send a request e-mail to the TVFormatting a request e-mail Sample request e-mailsReceiving an e-mail from the TV Modifying an existing recording or reminderDelete request e-mail Help request e-mailTroubleshooting General troubleshootingSound problems Remote control problemsChannel tuning problems Closed caption problemsHome network troubleshooting Picture Viewer problemsBasic network setup problems Home server setup problemsMail scheduling problems See Setting the time and date onLED Indication Condition Solution LED indicationsSpecifications AppendixLimited United States Warranty For LCD Televisions 26 and LargerLimited Canada Warranty For LCD TelevisionsAppendix Index FreezePage Page Page Page 06-06
Related manuals
Manual 24 pages 55.01 Kb
Top Page Image Contents