Chapter 9: Appendix
Limited Canada Warranty
for LCD Televisions
Toshiba of Canada Limited (“TCL”) makes the following limited warranties to original consumers in Canada.
LCD TVs PURCHASED IN CANADA AND USED ANYWHERE OUTSIDE OF CANADA, INCLUDING, WITHOUT LIMITATION, THE U.S.A. AND MEXICO, ARE NOT COVERED BY THESE WARRANTIES.
LCD TVs PURCHASED ANYWHERE OUTSIDE OF CANADA, INCLUDING, WITHOUT LIMITATION, THE U.S.A. AND MEXICO, AND USED IN CANADA, ARE NOT COVERED BY THESE WARRANTIES.
THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS LCD TV AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE.
Limited One (1) Year Warranty on Parts and Labor
TCL warrants this LCD TV and its parts against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS OR LABOR.
a)FOR LCD TVs UNDER 37”:
To receive warranty service, you must return the LCD TV to a TCL Authorized Service Depot.
b)FOR LCD TVs 37” AND LARGER:
During this period, TCL Authorized Service Depot personnel will come to your home when warranty service is required. Depending on the type of repair required, the service will either be performed in your home or the LCD Television will be taken to a TCL Authorized Service Depot for repair and returned to your home at no cost to you. IN-
HOME SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.
Rental Units
The warranty for rental units begins with the date of first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first.
Commercial Units
LCD TVs sold and used for commercial purposes have a limited ninety (90) day warranty for all parts and labor.
Owner ’s Manual and Product Registration
Read this owner’s manual thoroughly before operating this LCD TV. If you purchased your LCD TV in Canada, register it online at www.toshiba.ca as soon as possible. By registering your product you will enable TCL to bring you new products specifically designed to meet your needs and help us to contact you in the unlikely event a safety notification is required.
Failure to register online does not diminish your warranty rights.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS:
(1)You must provide your bill of sale or other proof of purchase.
(2)All warranty servicing of this LCD TV must be made by an Authorized TCL Service Depot.
(3)The warranties from TCL are effective only if the LCD TV is purchased in Canada from an authorized TCL dealer and operated in Canada.
(4)Labor charges for installation, setup, adjustment of customer controls, and installation or repair of antenna systems are not covered by these warranties. Reception problems caused by inadequate antenna systems are your responsibility.
(5)Warranties extend only to defects in materials or workmanship as limited above, and do not extend to any LCD TV or parts that have been lost or discarded by you or to damage to the LCD TV or parts caused by fires, misuse, accident, Acts of God (such as lightning or fluctuations in electric power), improper installation, improper maintenance, or use in violation of instructions furnished by TCL; use or malfunction through simultaneous use of this product and connected equipment; or to units that have been modified or had the serial number removed, altered, defaced, or rendered illegible.
How to Obtain Warranty Services
If, after following all of the operating instructions in this manual and checking the “Troubleshooting” section, you find that service is needed:
(1)To find the nearest TCL Authorized Service Depot, visit TCL’s web site at www.toshiba.ca.
(2)Present your bill of sale or other proof of purchase to the Authorized Service Depot.
For additional information, visit TCL’s web site:
www.toshiba.ca
ALL WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA AS HEREBY LIMITED, THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS, AND SIMILAR OBLIGATIONS OF TCL WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PARTS. IN NO EVENT SHALL TCL BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, BUSINESS INTERRUPTION, OR MODIFICATION OR ERASURE OF RECORDED DATA) CAUSED BY USE, MISUSE, OR INABILITY TO USE THIS PRODUCT.
No person, agent, distributor, dealer, or company is authorized to change, modify, or extend the terms of these warranties in any manner whatsoever. The time within which action must be commenced to enforce any obligation of TCL arising under this warranty or under any law of Canada or of any province thereof is hereby limited to 90 days from the date you discover, or should have discovered, the defect. This limitation does not apply to implied warranties arising under the law of any province of Canada.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM PROVINCE TO PROVINCE IN CANADA. SOME PROVINCES OF CANADA DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, LIMITATIONS ON THE TIME WITHIN WHICH AN ACTION MAY BE BROUGHT, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU UNDER SUCH CIRCUMSTANCES.
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