Toshiba 57HX83, 65HX83, 51HX83, 46HX83 owner manual Troubleshooting

Page 69

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Problem

Solution

TV will not turn on

¥

Make sure the power cord is plugged in, then press POWER.

 

¥

The remote control batteries may be dead. Replace the batteries.

 

 

 

No picture, no sound

¥

Check the antenna/cable connections.

 

 

 

No sound, picture OK

¥

The sound may be muted. Press VOLUME.

 

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Check that the SPEAKERS function in AUDIO menu is set properly.

 

¥

Check that the AUDIO CENTER CHANNEL switch is set

 

 

properly.

 

 

 

Poor picture, sound OK

¥

Check the antenna connections.

 

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Adjust the PICTURE menu.

 

 

 

Poor reception of broadcast channels

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Check the antenna connections.

 

¥

If you are using a VCR, make sure the TV/VCR button is set

 

 

correctly.

 

 

 

Cannot receive above channel 13

¥

Make sure the TV/CABLE switch is set to the mode that

 

 

corresponds with the signal source type (cable company or outside

 

 

antenna).

 

 

 

Black box appears on the screen

¥

The closed caption feature may be set to one of the Text modes (T1,

 

 

T2, T3, or T4). Turn closed captioning OFF.

 

 

 

Unable to select a certain channel

¥

The channel may be locked out with the CH LOCK feature, or

 

 

erased with the ADD/ERASE feature.

 

 

 

Multiple images

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Antenna reception may be poor. Use a highly directional outdoor

 

 

antenna.

 

 

 

Poor color or no color

¥

The station may have broadcast difficulties. Try another channel.

 

¥

Adjust the TINT and/or COLOR in the PICTURE menu.

 

 

 

No stereo or SAP sound from a

¥

Make sure the MTS feature is set properly.

known MTS broadcast

 

 

 

 

 

The front panel buttons do not operate

¥

Check the FRONT PANEL LOCK feature.

 

 

 

The remote control does not operate

¥

Check whether the appropriate device mode is selected.

 

¥

Remove all obstructions between the remote control and the remote

 

 

control sensor in the TV.

 

¥

The remote control batteries may be dead. Replace the batteries.

 

 

 

Cannot access signal input sources

¥

Check the VIDEO LOCK feature.

(Video1, Video2, Video3,

 

 

ColorStream HD1/HD2, DVI/HDCP) and/or Channels 3 and 4.

Introduction

 

 

 

 

 

Connecting

yourTV

 

 

 

 

Usingthe

RemoteControl

 

 

 

 

Settingup

yourTV

 

 

 

 

UsingtheTVÕs

Features

 

 

 

 

Appendix

 

 

 

 

 

Index

 

 

 

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Contents Index AppendixDear Customer Safety PrecautionsInstallation Important Safety InstructionsCare ServiceImportant Safety Precautions for Split Cabinet Feature Important Safety Information Introduction Settingup YourTV TheTVÕs Features Introduction Connecting YourTV Usingthe RemoteControlUsing Welcome to ToshibaConnecting your TV Connecting a VCRConnecting a cable converter box and VCR Connecting a cable converter boxFrom Connecting a DVD player with component video and a VCR Setting yourUsingtheTVÕs Features DTV Antenna Connecting a camcorder Connecting two VCRsConnecting yourTV IntroductionAntenna Or Cable Connecting a device to the DVI/HDCP inputUsingtheTV’s Features Connecting an A/V receiver Connecting an audio systemInstalling the remote control batteries Preparing the remote control for useRemote Control functional key chart Using the Remote ControlCBL/SAT Audio VCR TV/VCR TV/SAT Searching and sampling the code of a device Device code setupOperational feature reset Using the volume lock featureUsingthe RemoteControl Setting up your TV Features Appendix IndexVCRs Multi-brand remote control device codesCD players Learning about the remote control Learning about the menu system Settingup yourTVUsing the Quick Connect Guide Connecting Your Control Changing the on-screen display languageSelecting the antenna input Programming channels automatically Adding channels to the TVÕs memoryTo program channels automatically Press z to select CH ProgramAdding and erasing channels manually Introduction Connecting YourTVVCR Press x or to enter the TheaterLink setup modeAccessing the TheaterLink on-screen IR device control bar Usingthe RemoteControlTo end, select END Amplifiers TheaterLink IR device codesVideo Accessory Hdtv Decoder Receivers STS Adjusting the color convergence Changing channels using SpeedSurfChanging channels Number Manually adjusting the color convergenceSwitching between two channels using Channel Return Adjusting the channel settingsSwitching between two channels using SurfLockª Programming your favorite channelsUsing the TVÕs Features Labeling channels Selecting the picture size Viewing the widescreen picture formatsPress z to highlight Press x or to erase the channel labelIntroduction Press x or to display the Scroll Adjustment mode ¥ To raise the picture, press y¥ To lower the picture, press z Selecting the cinema mode Using the Auto Aspect feature 480i signals onlyUsing the POP double-window feature Using the TV’s FeaturesButtons 0-9 Connecting YourTV Usingthe RemoteControl Switching the main and POP picturesAdjusting the size of the double-window Settingup YourTV UsingtheTV’s Features Appendix IndexPOP double-window aspect ratio Using the programmed channel search functionUsing the favorite channel search function About the auto favorite featureSetting Your UsingtheTVÕs Features Appendix Index Press y or z to display the PIN code entering mode Using the Locks menuEntering the PIN code If you cannot remember your PIN codeUsingthe Remote Using the V-CHIP menuSettingup YourTV UsingtheTVÕs Features Appendix Index TV Rating Independent rating system for broadcastersPress x or to return to the Locks menu Mpaa Rating Independent rating system for moviesUnlocking programs temporarily Locking channelsTo select each item Press z or y Repeat steps 3 and 4 for other channelsPress y or z to highlight Clear ALL, and then press x or Locking video inputsUsing the front panel lock feature Using the game timerIntroduction Connecting YourTV Control Changing the PIN codeAdjusting the picture Selecting the picture modeAdjusting the picture quality Using the ALS ambient light sensor feature Introduction Connecting YourTV Usingthe ControlSettingup YourTV UsingtheTVÕs Features Using the flesh tone featureTo turn off CableClear DNR Selecting the Scan Velocity Modulation SVMResetting your picture adjustments Selecting the color temperatureUsing Remote Settingup YourTV UsingtheTVÕs Features Selecting the display format for 480p signals onlyLabeling the video input sources Selecting the video input source¥ To view text, highlight T1, T2, T3, or T4 Using the closed caption featureSetting the sleep timer Setting the on timerPress y or z to highlight Clock SET To set the clockPress Enter to start the clock To display the time on-screenAdjusting the sound Muting the soundSelecting stereo/SAP broadcasts Adjusting the sound quality Using the WOWª surround sound featureUsingthe RemoteControl Settingup YourTV TVÕs Usingthe FeaturesResetting your audio adjustments Using the sub-bass system SBSTo turn off the SBS Highlight OFF in above Turning off the built-in speakers Selecting the Audio OUT soundTo turn on the built-in speakers Highlight on in above To turn off the StableSound feature Highlight OFF in above Using the StableSound¨ featureSelecting the background of the menu display Displaying on-screen informationViewing the demo mode Understanding the auto power off featureUnderstanding the last mode memory feature Appendix SpecificationsTroubleshooting Limited United States Warranty Limited Canada Warranty Page Page Page Index Manufactured by

46HX83, 57HX83, 51HX83, 65HX83 specifications

The Toshiba HX83 series presents a collection of high-quality televisions, including the 65HX83, 51HX83, 57HX83, and 46HX83 models, designed to meet a diverse range of viewing preferences and spaces. These TVs are equipped with a variety of advanced features and technologies that enhance the overall viewing experience.

At the heart of the HX83 series is Toshiba’s 4K Ultra HD resolution, offering four times the number of pixels found in Full HD. This advanced resolution provides stunning clarity and detail, ensuring that every scene is rendered with remarkable precision. The integration of HDR (High Dynamic Range) technology allows for a broader color spectrum and improved contrast, delivering more vibrant colors and deeper blacks. Whether watching movies, playing video games, or streaming content, viewers are treated to a lifelike picture quality that immerses them in the action.

The Toshiba HX83 models are equipped with Sound by DTS Virtual:X technology, which elevates the audio experience by providing virtual surround sound. This technology simulates an immersive audio environment, making dialogues crisper and effects more powerful without the need for external speakers. Coupled with their sleek designs, these TVs can seamlessly fit into any living space.

Smart TV functionality is another key feature of the HX83 series. These models operate on the Toshiba Smart TV platform, which offers access to a wide array of streaming services, apps, and content. Viewers can easily navigate platforms like Netflix, Amazon Prime Video, and YouTube, making it easier than ever to enjoy their favorite shows and movies. The TVs also support screen mirroring, allowing users to share content from their smartphones or tablets directly onto the larger screen.

Connectivity options are ample, with multiple HDMI and USB ports available, ensuring compatibility with various devices such as gaming consoles, Blu-ray players, and soundbars. Additionally, built-in Wi-Fi facilitates seamless internet connectivity for smooth streaming and browsing.

In summary, the Toshiba 65HX83, 51HX83, 57HX83, and 46HX83 TVs are designed for those who seek a combination of advanced display technology, superior sound, and smart functionalities. The blend of 4K resolution, HDR capabilities, and DTS Virtual:X sound creates a compelling entertainment experience that redefines home viewing.
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