Toshiba Flat Panel Television owner manual Troubleshooting, Problem, Solution

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Troubleshooting

Before calling a service technician, please check tile following table for a possible cause of the problem and some solutions.

Problem

TV will not turn on

No picture, no sound

No sound, picture OK

Poor picture, sound OK

Poor reception of broadcast channels

Cannot receive above channel 13

Solution

•Make sure the power cord is plugged in, then press POWER.

•The remote control batteries may be dead. Replace the batteries.

•Check the antenna/cable connections.

•The sound may be muted. Press VOLUME.

•The station may have broadcast difficulties. Try another channel.

•Check that the SPEAKERS function in AUDIO menu is set properly.

•Check the antenna connections.

•The station may have broadcast difficulties. Try another channel.

•Adjust the PICTURE menu.

•The station may have broadcast difficulties. Try another channel.

•Check the antenna connections.

•tfyou are using a VCR, make sure the TV/VCR button is set correctly.

•Make sure the TV/CABLE switch is set to the mode that

corresponds with the signal source type (cable company or outside antenna).

Black box appears on the screen

Unable to select a certain channel

Multiple images

•The closed caption feature may be set to one of the Text modes (T1, T2, T3, or T4). Turn closed captioning OFE

•The channel may be locked out with the CH LOCK feature, or erased with the ADD/ERASE feature.

•The station may have broadcast difficulties. Try another channel.

•Antenna reception may be poor. Use a highly directional outdoor antenna.

Poor color or no color

No stereo or SAP sound from a known MTS broadcast

The front panel buttons do not operate

The remote control does not operate

•The station may have broadcast difficulties. Try another channel.

•Adjust the TINT and/or COLOR in the PICTURE menu.

•Make sure the MTS feature is set properly.

•Check the FRONT PANEL LOCK feature.

•Check whether the appropriate device mode is selected.

•Remove all obstructions between the remote control and the remote control sensor in the TV.

•The remote control batteries may be dead. Replace the batteries.

Cannot	access signal input	sources	• Check the VIDEO LOCK feature.
(Videol,	Video2, Video3,
ColorStream HD1/HD2,		DV1/HDCP)
and/or Channels 3 and 4.

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Contents Ownersmanual Dear Customer Before operating the TV, please read this manualInstallation Service Covered by Your Warranty Never leave you=TVPossible Adverse Effects on Plasma Screen If a fixed CareImportant notes about your Plasma TV About ISM Image Sticking Minimization functionConnecting UsingSetting up FeaturesSupplied accessories Welcome to ToshibaExploring Your New ThroughVideocable TheaterLinkcableConnecting a VCR Connecting a cable converter boxConnecting a cable converter box and VCR BEllConnecting a DVD player or satellite receiver and a VCR To Video 2 on the Tg5Video cable Cplusan audio connection instead Video Connecting two VCRs Connecting a camcorderConnecting a device to the DVI/HDCP Make sure the DVI cable is fastenedMEN Connecting an audio system Installing the remote control batteries Preparing the remote control for useRemote Control functional Key chart SATIEI Device code setup Searching and sampling the code of a deviceUsing the volume lock feature Operational feature resetDevice Code table VCR setup codes Cable box setup codesDevice code table CO Player setup codes Receiver setup CodesCassette Player setup codes DVD setup codesLearning about the remote control Setting up your TV Learning about the menu systemUsing the Quick Connect Guide Selecting the antenna input Changing the on-screen display languageMenu IvA Adding channels to the TVs memory Programming channels automaticallyChanging channels Changing channels using SpeedSurfAdding and erasing channels manually Adjusting the channel settings Switching between two channels using Channel ReturnSwitching between two channels using SurfLock TM Programming your favorite channels@@@@@ Labeling channels Selecting the picture size Viewing the wide-screen picture formatsNatural picture size Theater Wide 1 picture size Theater Wide 2 picture sizeTheater Wide 3 picture size Full picture sizeScrolling the Theater Wide picture Theater Wide 2 and 3 only Effects on Plasma displaySelecting the cinema mode Using the auto aspect featureType of damage is not Covered by Using the POP double-window feature Type of damage is not Covered RY Your Warranty becauseit isSwitching the main and POP pictures Adjusting the size of the double-windowUsing the programmed channel search function Double-Window with keeping aspect ratioUsingthe favorite channelsearchfunction About the auto favorite featureEntering the PiN code Using the Locks menuIf you cannot remember your PIN code Using the V-CHIP menu TV Rating Independent rating system for broadcastersIieii Mpaa Rating independent rating system for moviesLocking channels Unlocking programs temporarilyLocking video inputs VIDEO+Using the game timer Using the front panel lock featureChanging the PIN code Adjusting the picture Selecting the picture modeAdjusting the picture quality HigherSelecting the color temperature Using CableClear TM DNR Digital Noise ReductionSaving your new preferences Resetting your picture quality adjustments Selecting the video input sourceLabeling the video input sources Selecting the background of the menu displayUsing the closed caption feature Setting the ON-timer Setting the sleep timerMuting Sound Adjusting SoundSelecting stereo/SAP broadcasts Enjoying the Dolby Virtual sound feature Enjoying the WOW TM surround sound featureAdjusting the sound quality Resetting your audio adjustmentsUsing the sub-bass system SBS Turning off the built-in speakersUsing the StableSound feature Selecting the Audio OUT soundAdjusting the long life features Picture shiftWhite Gray levelViewing the demonstration mode Understanding the auto power off featureUnderstanding the last mode memory feature Displaying on-screen informationSpecifications AppendixProblem TroubleshootingSolution For Wide Plasma Color TV OwnersManual How to Obtain Warranty ServicesFor additional information, visit TCLsweb site Index Toshiba