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Frequently Asked Questions
OTHER INFO
Frequently Asked Questions
What is a “macro” button?
A “macro” is a button on the RF20 that you setup to make a lot of things happen when you press it. For example, to watch a DVD in most home theaters requires several remote controls and many button presses (power up the TV, power up the surround sound, power up the DVD player, set the TV to the correct video input, set the surround sound to the correct audio input and finally; press play on the DVD player remote control).
Instead of pressing all of those buttons one at a time, the RF20 enables you to setup one button that does all those steps automatically with one press. For more information on how and why you should setup macro buttons, watch the Quick Setup DVD Program Guide or refer to pages
If the batteries run out, will I lose my settings?
No. The RF20 stores all of your settings in
Who can I call for more answers?
The Universal Remote Control Technical Support and Customer Service staff are ready to answer any questions you might have.
Call us at
Monday - Friday, 9AM to 6PM (EST)
Warranty
Universal Remote Control’s MastercontrolTM RF20 is covered against any manufacturers defects or workmanship for a period of one year from the date of purchase if purchased from an authorized Universal Remote Control dealer. Units purchased from online auction sites or other unauthorized resellers have no warranty. This warranty does not cover the following items:
-Damage from misuse, neglect, or acts of nature
-Products that have been modified or incorporated into other products
-Products purchased more than 12 months ago
-Units purchased from unauthorized dealers or companies
Specifications
Learning Capability - 825 IR commands at standard frequencies (15kHz to 100kHz) Macro Capability - 453 Macros of up to 190 steps each
IR Range (Line of Sight via Infrared):
RF Range (radio frequency): 50 to 100 feet, depending upon the environment
RF Frequency: 418MHz
Weight: 7.1 oz. (with batteries)
Size: 8.5” x 2.5” x 1”
Batteries: Four AAA Alkaline batteries included
LCD Size: 0.88” x 1.88”
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Warranty/ Specifications
OTHER INFO