Toshiba 52HMX94 Set to SAP mode, Add the channel to the channel memory, Closed caption problems

	Chapter 10: Troubleshooting
Problem	Solution
Sound problems	¥ Check the antenna/cable connections (see Chapter 2).
	¥ The station may have broadcast difficulties. Try another channel.
	¥ The sound may be muted. Press VOLUME.
	¥ If you hear no sound, try setting the MTS feature to STEREO mode (page 79).
	¥ Make sure the SPEAKERS function in the AUDIO SETUP menu is set correctly (page 81).
	¥ If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is
	set to SAP mode (page 79).
	¥ If you hear audio that seems ÒincorrectÓ for the program you are watching (such as music or a foreign
	language), the SAP mode may be on. Set the MTS feature to STEREO mode (page 79).
	¥ When using an external audio amplifier, if you connect the amplifier to the VAR. AUDIO OUT jacks, the
	volume of the TV and amplifier must be set above 0 or you will not hear any sound (page 20).
Remote control problems	¥ Make sure the remote control is set to the correct device mode (page 27).
	¥ Remove all obstructions between the remote control and the TV.
	¥ The remote control batteries may be dead. Replace the batteries (page 27).
	¥ Your TV remote control may not operate certain features on your external device. Refer to the ownerÕs
	manual for your other device to determine its available features. If your TV remote control does not
	operate a specific feature on another device, use the remote control that came with the device (page 27).
	¥ If the TV stops responding to the controls on the remote control or TV front panel and you cannot turn off
	the TV, press the RESET button on the front panel (see page 9 for details). If the TV still does not act as
	expected, use the Restore Factory Defaults procedure as described on page 51.
Channel tuning problems	¥ Make sure the remote control is set to the correct device mode (page 27).
	¥ The channel may have been erased from the channel memory by the CHANNEL ADD/DELETE feature.
	Add the channel to the channel memory (page 42).
	¥ The channel may be blocked by the CHANNELS BLOCK feature. Unblock the channel (page 90).
	¥ If you are unable to tune digital channels, check the antenna configuration (page 40). If you are still
	unable to tune digital channels, clear all channels from the channel list (page 42) and reprogram
	channels into the channel memory (page 41). If you are still unable to tune digital channels, use the
	Restore Factory Defaults procedure as described on page 51.
Closed caption problems	¥ If the program or video you selected is not closed-captioned, no captions will display on-screen
	(page 78).
	¥ If text is not available, a black rectangle may appear on-screen. If this happens, turn off the closed
	caption feature (page 78).
	¥ A closed caption signal may not display correctly in the following situations: a) when a videotape has
	been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard
	(page 78).
Rating Blocking (V-Chip) problems	¥ If you forget your PIN code: While the PIN code entering screen is displayed, press RECALL four times
	within 5 seconds. The PIN code you stored will be reset (page 88).
	¥ The V-Chip feature is available for the U.S. V-Chip system only (page 89).
Recording problems	¥ If you use the TVÕs remote control to start recording, you will not be able to change inputs (page 68),
	change channels (page 69), open the POP window (page 73), or open the FAV SCAN multi-window
	(page 75). If you attempt to do so, the message ÒNot Available While RecordingÓ will appear on-screen.
	¥ It is recommended that you use the TVÕs remote control to start recording. If you use a device other than
	the TVÕs remote control to start recording and then attempt to access a feature that is normally denied
	during recording (POP mode, FAV SCAN mode, changing inputs, changing channels), the recorded
	audio and/or video may not be what you intended to record. See pages 68, 69, 74, and 75.
	¥ If you connected a Symbio AVHD recorder, in order to use its full functionality, you must first set up the TV
	Guide On Screen system (page 23 and Chapter 5).
Other problems	¥ If your TVÕs problem has not been addressed in this Troubleshooting section or the recommended
	solution has not worked, use the Restore Factory Defaults procedure as described on page 51.

		Copyright © 2004 TOSHIBA CORPORATION. All rights reserved.	93
HMX94(E)092-97(10-Trbl)	93	9/27/04, 10:54 AM

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