Toshiba 52HMX94 owner manual TV Guide On Screen FAQs, Setup

Chapter 10: Troubleshooting

TV Guide On Screen™ FAQs

The following are frequently asked questions about the TV Guide On Screen system. The answers represent the most likely solutions to the problem.

SETUP		7. Q: I had a power outage. Do I need to go through initial
1. Q: What if I move and my ZIP code or postal code			setup of the TV Guide On Screen system again?
		A: No. The information you entered is stored in the TV Guide
changes?
A: Highlight SETUP in the Service Bar. Press z to highlight			On Screen system memory.
			Note: For Cable box users, the TV must be OFF and the Cable
CHANGE SYSTEM SETTINGS (page 64), and then
press ENTER. Follow the on-screen prompts to enter new			box must be left ON for the TV Guide On Screen system to
information (see Chapter 3 for details). It can take up to			receive channel line-up information.
24 hours to receive new data.		8. Q: How do I connect the G-LINK (IR blaster) cable to the
2. Q: What if I change my cable hook-up to antenna or vice			G-LINK™input on the TV?
versa?		A: See Chapter 2: Connecting your TV in this manual.
A: Highlight SETUP in the Service Bar. Press z to highlight			You also can refer to the TV Guide On Screen prompts
CHANGE SYSTEM SETTINGS (page 64), and then			during VCR or Cable box setup.
press ENTER. Follow the on-screen prompts to enter new		9. Q: When will I be able to view my TV program listings and
input information and rescan channels for the new input
(see Chapter 3 for details).			use other TV Guide On Screen system features?
3. Q: What if I change cable boxes?		A: The TV Guide On Screen system will be ready for use
			within 24 hours of initial setup.
A: Highlight SETUP in the Service Bar. Press z to highlight		10. Q: What should I do if I cannot complete initial setup?
CHANGE SYSTEM SETTINGS (page 64), and then
press ENTER. Follow the on-screen prompts to enter new		A: If you are unable to complete initial setup using the owner’s
input information and rescan channels for the new input			manual and the on-screen prompts, please call Toshiba’s
(see Chapter 3 for details).			National Service Division at 1-800-631-3811.
4. Q: I used to have a cable box, but now I get direct cable.		11. Q: If I make a mistake during setup, how do I go back to
What do I do?			the previous step?
A: Highlight SETUP in the Service Bar. Press z to highlight		A: Complete the remaining setup steps. When “Confirming
CHANGE SYSTEM SETTINGS (page 64), and then			Your Settings” appears, select “No, repeat setup process.”
press ENTER. Follow the on-screen prompts to enter new			Follow the on-screen prompts and input the correct
input information and rescan channels for the new input			information.
(see Chapter 3 for details).
5. Q: If I add a recorder or change my cable service, how do I		12. Q: What if the channel number is not visible on my cable
			box?
change my Setup information?		A: Your cable box may be defaulting to a clock or time display
A: Highlight SETUP in the Service Bar. Press z to highlight
			once the channel changes. Watch the box carefully when
CHANGE SYSTEM SETTINGS (page 64), and then			testing the cable box brand code to see if the channel
press ENTER. Follow the on-screen prompts to enter new			changes to 09.
information (see Chapter 3 for details). It can take up to
24 hours to receive new data.		13. Q: Why won’t my VCR turn on?
6. Q: Why does it take up to 24 hours for the TV Guide		A: There are several possibilities:
		a)	An incorrect or “no VCR” code was entered during the
On Screen system to be ready for use?
A: The initial setup process consists of finding the stations in			TV Guide On Screen initial setup. Press the GUIDE
			button on the remote control, and then press • to
your area that carry the TV Guide On Screen system data
			highlight SETUP. Press z to highlight “Change system
and tuning to those stations to receive the setup and
			settings,” and then press ENTER. Follow the on-screen
listings data.
			prompts to select the correct VCR information.
		b)	Make sure the G-LINK (IR blaster) cable is connected
			correctly (see page 25).
		c)	The VCR record timer is on. Turn off the timer.
		d) The wired remote VCR is incompatible.
	Copyright © 2004 TOSHIBA CORPORATION. All rights reserved.			95
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