Toshiba 52HMX84, 62HMX84 owner manual Troubleshooting

Page 66

Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom

Solution

TV will not turn on

•

Make sure the power cord is plugged in, then press POWER.

 

•

The remote control batteries may be dead. Replace the batteries.

 

•

If you have recently replaced the lamp unit, make sure the lamp unit

 

 

and lamp unit door are installed properly.

 

• The lamp unit may need to be replaced. (See “LED indications” on

 

 

page 64.)

 

 

No picture or too dark

• The lamp unit may need to be replaced.

 

 

 

No picture, no sound

•

Check the antenna/cable connections.

 

 

No sound, picture OK

• The sound may be muted. Press VOLUME.

 

•

The station may have broadcast difficulties. Try another channel.

 

• Make sure the SPEAKERS function in the AUDIO menu is set

 

 

properly.

 

 

 

Poor picture, sound OK

•

Check the antenna connections.

 

•

The station may have broadcast difficulties. Try another channel.

 

• Adjust the PICTURE menu.

 

 

 

Poor reception of broadcast channels

•

The station may have broadcast difficulties. Try another channel.

 

•

Check the antenna connections.

 

•

If you are using a VCR, make sure the TV/VCR button is set

 

 

correctly.

 

 

 

Cannot receive above channel 13

•

Make sure the TV/CABLE switch is set to the mode that

 

 

corresponds with the signal source type (cable company or outside

 

 

antenna).

 

 

Black box appears on the screen

• The closed caption feature may be set to one of the Text modes (T1,

 

 

T2, T3, or T4). Turn closed captioning OFF.

 

 

Unable to select a certain channel

• The channel may be locked with the CH LOCK feature, or erased

 

 

with the ADD/ERASE feature.

 

 

 

Multiple images

•

The station may have broadcast difficulties. Try another channel.

 

•

Antenna reception may be poor. Use a highly directional outdoor

 

 

antenna.

 

 

 

Poor color or no color

•

The station may have broadcast difficulties. Try another channel.

 

• Adjust the TINT and/or COLOR in the PICTURE menu.

 

• The lamp unit may need to be replaced.

 

 

 

No stereo or SAP sound from a

•

Make sure the MTS feature is set properly.

known MTS broadcast

 

 

 

 

The screen lights dimly and the fan

• The Quick Restart feature may be in ON mode. Set to OFF if you

continues to run when the power is OFF.

 

do not prefer this.

 

 

 

The remote control does not operate

•

Make sure the appropriate device mode is selected.

 

•

Remove all obstructions between the remote control and the remote

 

 

control sensor in the TV.

 

•

The remote control batteries may be dead. Replace the batteries.

 

 

 

Cannot access signal input sources

•

Check the VIDEO LOCK feature. (See page 45.)

(Video1, Video2, Video3,

 

 

ColorStream HD1/HD2, HDMI1/2) and/or Channels 3 and 4.

66

Page 65 Page 67
Image 66
Page 65 Page 67
Contents Dlptm Projection Television IndexLamp Unit Replacement Dear CustomerImportant Safety Instructions InstallationService CareImportant notes about your DLP projection TV Important Safety Information Introduction Welcome to Toshiba Introduction Connecting YourTV ControlIntroduction Exploring your new TVConnecting your TV Connecting an antenna or cable TVConnecting your TV Using Connecting a VCRConnecting a cable converter box You will need Three coaxial cablesConnecting a cable converter box and VCR Connecting a DVD player or satellite receiver and a VCR From Antenna Stereo VCR From DTV Antenna Connecting two VCRs Connecting a camcorderConnecting an Hdmi or a DVI device to the Hdmi inputs One Hdmi cable type a connectorOne pair of standard analog audio cables Connecting an audio system Using the remote control Preparing the remote control for useInstalling the remote control batteries Using the Remote Control Remote Control functional key chartCBL/SAT Audio VCR TV/VCR TV/SAT Device code setup Searching and sampling the code of a deviceIntroduction Connecting YourTVUsingthe RemoteControl Setting up your TV Features Appendix IndexVCR setup codes Device code tableCD Player setup codes Learning about the remote control Settingup yourTV Setting up your TVIntroduction Connecting YourTV Usingthe RemoteControl UsingtheTV’s FeaturesChanging the on-screen display language Selecting the antenna inputProgramming channels automatically Introduction Connecting YourTVAdding channels to the TV’s memory To program channels automaticallyAdding and erasing channels manually Changing channelsSelecting the Quick Restart EnterUsing the TV’s features Adjusting the channel settingsIntroduction Connecting YourTV Usingthe Control Favorite CH Using the TV’s FeaturesPress y or z to highlight Press Enter to display the Favorite CH menuPress z or y to highlight UsingtheTV’s Features AppendixLabeling channels ClearSelecting the picture size Natural picture sizeUsingthe RemoteControl Setting yourTo raise the picture, press y Press Enter to display the Scroll Adjustment modeScrolling the TheaterWide picture TheaterWide 2 and 3 only To lower the picture, press zPress y or z to highlight Auto ASPECT, and then press Using the Auto Aspect featureUsingthe RemoteControl Settingup YourTV Press y or z to select ON, and then press EnterUsing the POP double-window feature To close the POP window Press Split again or ExitSwitching the main and POP pictures Switching the speaker audio main or POPUp TV Using the programmed channel search function Double-Window aspect ratioUsing the favorite channel search function About the auto favorite featureEntering the PIN code Using the Locks menuUsing the V-CHIP menu If you cannot remember your PIN codeTV Rating Independent rating system for broadcasters Enable BlockingOFF To release your setting Unlock Press z or y to select an itemMpaa Rating Independent rating system for movies Mpaa RatingLocking channels Unlocking programs temporarilyRepeat steps 2 and 3 for other channels Press y or z to highlight Clear ALL, and then press Enter OFF Locking the video inputsChanging the PIN code From the Locks menu, press y or z to highlight NEW PIN CodeAdjusting the picture Selecting the picture modeAdjusting the picture quality Selecting the color temperature Press x or to select the mode you preferSaving your new preferences Reset Using the CableClear DNR featureResetting picture adjustments DoneSelecting the cinema mode Selecting the Lamp modeConnecting YourTV Control Cinema ModeSelecting the video input source Using the closed caption feature Press y or z to highlight Caption or TEXT, and then pressTo view text, highlight T1, T2, T3, or T4 Setting the on timer Setting the sleep timerTo display the time on-screen Press Recall Adjusting the sound Muting the soundSelecting stereo/SAP broadcasts Adjusting the sound quality Using the WOW surround sound featureUsing Remote Settingup YourTV UsingtheTV’s Features Appendix IndexEnjoying the Dolby Virtual sound feature Resetting your audio adjustments Using the StableSound featureTo turn off the StableSound feature Select OFF in above To turn on the built-in speakers Turning off the built-in speakersSelecting the Audio OUT sound Select on in aboveSelecting the background of the menu display Understanding the auto power off featureUnderstanding the last mode memory feature Displaying on-screen informationAppendix Lamp unit replacement User-replaceable component When to replace the lamp unitU.S How to replace the lamp unit Temperature of the lamp immediatelyCleaning the lamp unit glass Replace the thumb screw and hand-tighten LED indications Lamp unit disposalSpecifications VIDEO/AUDIO InputTroubleshooting Limited United States Warranty Limited Canada Warranty Index Audio OUT sound, selectingPage Page Manufactured by
Top Page Image Contents