Other Information Problem | Sony KP-57WS500, KP-65WS500, KP-51WS500

01COV.book Page 74 Tuesday, July 30, 2002 3:46 PM

Other Information

Problem

Possible Remedies

Projection TV is fixed to one channel

❏Use Auto Program in the Channel menu to add receivable channels that are not presently in TV memory (see page 54).

❏Check your Channel Fix settings (see page 54).

Double images or ghosts	❏ Use a highly directional outdoor antenna or a cable (when the problem is caused by
	reflections from nearby mountains or tall buildings).

Cannot operate menu	❏ If the item you want to choose appears in gray, you cannot select it.
	❏ Turn the projection TV’s power off and on again.

Cannot receive any channels	❏ Use Auto Program in the Channel menu to add receivable channels that are not
when using cable TV	presently in TV memory (see page 54).
	❏ Check your cable settings.
	❏ Make sure Cable is set to ON in the Channel menu (see page 53).

Cannot gain enough volume	❏ Increase the volume of the cable box using the cable box’s remote control. Then
when using a cable box	press TV (FUNCTION) and adjust the projection TV’s volume.

Channel Index does not display all available channels

❏Make sure Cable is set to ON in the Channel menu (see “Cable” on page 53).

❏Use Auto Program in the Channel menu to add receivable TV channels that are not presently in TV memory (see page 54).

Cannot receive channels	❏ Use Auto Program in the Channel menu to add receivable TV channels that are
Unable to select a channel	not presently in TV memory (see page 54).
Unable to select a channel

Lost password	❏ In the password screen (see page 60), enter the following master password: 4357.
	The master password clears your previous password; it cannot be used to
	temporarily unblock channels.

Cannot change channels with	❏ Be sure you have not inadvertently switched your projection TV from channel 3 or
the remote control	4 setting if you are using another device to change channels.
	❏ If you are using another device to control channels, be sure the “function” button
	for that device has been pressed, or the slide switch is set correctly. For example, if
	you are using your cable to control channels, be sure to press SAT/CABLE.

Cannot cycle through the other ❏ Be sure the Video Label feature has not been set to Skip (see page 59). video equipment connected to

the projection TV

There is a black box on the screen

❏You have selected a text option in the Setup menu and no text is available. (see page 58 to reset Setup selections) To turn this feature off, select OFF in the Caption Vision option. If you were trying to get closed captioning, select CC1

		instead of Text 1-4.

There is no twin picture or it is	❏	Be sure your twin picture is set to a video source/channel that has a program airing.
just static	❏	You may be tuned to a video input with nothing connected to it. Try cycling
		through your video inputs using TV/VIDEO.

❏Twin View is not set to receive a signal from the AUX input. If you have connected a VCR, DVD player or satellite receiver to the AUX input on the projection TV, it will not show in the second picture.

Model name1[KP-46WT500] Model name2[KP-51WS500] Model name3[KP-57WS500] Model name4[KP-65WS500]

[4-088-847-12]