Mitsubishi Electronics SERIES 742 manual TV Power On/Off Symptom Remarks, Picture Symptom Remarks

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46Appendices

Appendix B: Troubleshooting, continued

TV Power On/Off

 

Symptom

Remarks

 

 

 

 

1.

TV takes an excessively long time to power

When powered on, the TV needs time to boot up, just as a

 

on.

computer does.

 

 

 

 

2.

You cannot program the TV to turn on auto-

• The TV may be locked.

 

matically (Timer function)

• The clock may not be set.

 

 

 

 

3.

TV turned itself off and the light on the front

• Momentary power fluctuation can cause the TV to turn off

 

panel started to blink.

 

to prevent damage. Wait for the green light to stop flashing

 

 

 

 

and turn the TV on again.

 

 

 

• If the TV does not stay on, press the POWER button on the

 

 

 

 

control panel for ten seconds to perform System Reset. If

 

 

 

 

this happens frequently, obtain an AC line power condi-

 

 

 

 

tioner/surge protector.

 

 

 

• An unusual digital signal may have been received, triggering a pro-

 

 

 

 

tection circuit. Wait for the light to stop flashing and turn TV on.

 

 

 

 

4.

TV will not power off.

Press the POWER key on the control panel for ten seconds to

 

 

 

perform System Reset.

 

 

 

 

 

 

 

 

 

Picture

 

 

 

 

 

 

 

Symptom

 

Remarks

 

 

 

 

1.

Picture does not look like a high-definition

 

Not all signals are high-definition signals. To receive high-defini-

 

picture.

 

tion programming from your cable or satellite provider, you must

 

 

 

subscribe to the provider’s high-definition service. Some over-

 

 

 

the-air broadcasts are in high-definition and can be received with

 

 

 

a high-quality antenna suited to your location.

 

 

 

 

 

2.

TV has sound but no picture.

 

Press MENU on the remote control. If the menu displays,

 

 

 

 

then there is a problem with the incoming signal.

 

 

 

• Check that all video inputs are plugged in firmly.

 

 

 

• Press and hold the POWER button on the control panel for ten

 

 

 

 

seconds to perform System Reset.

 

 

 

 

 

3.

Picture has become dimmer.

 

The lamp is nearing the end of its life. Order a new lamp.

 

 

 

• Adjust picture brightness and contrast to maximum levels.

 

 

 

• Change Lamp Energy from Standard to Bright.

 

 

 

 

4.

You cannot view a picture when playing a

 

Check your VCR’s owner’s guide for further troubleshooting.

 

VHS tape.

 

 

 

 

 

 

 

5.

VCR or DVD player’s on-screen menus jitter

 

Stop playback. Possible cause: Many VCRs and DVD players

 

up and down.

 

provide on-screen menus at only half-resolution that may

 

 

 

appear to jitter up and down.

 

 

 

 

6.

When viewing a stopped VCR, white lines

 

• Turn off video mute for the VCR.

 

are rolling on the screen.

 

• Begin playing the tape.

 

 

 

• Change the VCR input from Line 1 to the VCR antenna input.

 

 

 

 

7.

A color program appears as a black and

 

842 Series. The PerfectColor color balance has been incor-

 

white image, or the colors are dim, or the

 

rectly set. Reset the PerfectColor balance.

 

screen is black.

 

 

 

 

 

 

 

8.

Picture from an HDMI input is noisy (poor

 

Upgrade a standard (unmarked) HDMI cable to a high-speed

 

quality).

 

HDMI cable.

 

 

 

 

 

9.

The image from a computer appears dis-

 

Normal TV operation. The TV does not correct distortion in

 

torted when viewed on the TV.

 

 

the picture from a computer because the correction process

 

 

 

 

may cut off the edges of the image.

 

 

 

• The aspect ratio may be wrong for the image. Press FORMAT

 

 

 

 

to change.

 

 

 

 

 

For assistance call 1(800) 332-2119

Image 46
Contents Series FCC Declaration of Conformity Contents To Order a Replacement Lamp Under Warranty Lamp ReplacementChildren and TV Viewing Replacement Parts Outdoor Antenna GroundingViewing or Changing the Sleep Timer Sleep TimerSetting the Sleep Timer FAV FavoritesEffect of Mitsubishi Formats on Picture Types Picture Shape and Display FormatsFormat Definitions DVD Image DefinitionsStatus Display Signal DefinitionsAbout Channel Numbers HDMI-4 offered More On TV Inputs and OutputsHdmi Inputs High-Definition Multimedia Interface On the 842 seriesComposite Video USB-P Power OnlyUSB LANHdmi Connection Connecting a Computer to the TVSignals DVI Video ConnectionPhotos and Motion Video as Composite Video Using the TV with an Audio-Only DeviceSpecialized TV Connections TV jack panel Audio cablesTip Computer Video AdjustmentsImage Resolution Distortion in Computer ImagesAdding a Subwoofer Wireless SubwooferSupplemental Audio Connections 842 series Subwoofer with Audio CableTransmitter External Rear SpeakersRight audio inputs Set Sound Global Analog Audio Out to RearOutput Using the TV Speakers as a Center ChannelHdmi cable Surround sound Source deviceStreamTV Internet Home Network SetupWired Ethernet Connection About StreamTVTroubleshooting Using StreamTV Internet MediaWireless Connection Remote PC VNC Initial SetupWireless Adapter Keyboard Mouse Getting started with Remote PC VNC20 1. Additional TV Features Using Remote PC VNC Apps Keys for Remote PC applicationsMain Menu PicturePicture Reset Picture Perfect Picture AdvancedPicture 3D Mode Sound Audio SoundSAP Sound Auto SP Sound GlobalSound SoundPro Captions Setup Clock SetupSetup Language Setup TimerAnt Air, Ant Cable Setup ChannelAdding/Deleting Channels Using the Channel Edit Menu EnterSetup Energy Setup NetworkInputs Name InputsGo to Inputs Name Inputs StreamTV Inputs UpdateHdmi Inputs Control Inputs Order Inputs DemoPass Code LockTV Locks Parental MenuTips for Using the Lock Menu Using TV LocksBypassing TV Locks Lock Parental TV-YLock Panel Lock TimeLock Channel Lock OtherHdmi cable cannot support CEC Action Enabling Hdmi Control CEC DevicesHas No Hdmi Control Option Device does not have CEC compatibility ActionCable OptionalHdmi output HDMI, you can use anyRemoving an Hdmi Device Using Hdmi ControlResolving CEC Conflicts Turning Off the TV’s Hdmi Control of a CEC DeviceCare of the Remote Control Installing the Remote Control BatteriesCleaning Recommendations Appendix a TV CareReplace the lamp cartridge Allow it to cool for at leastOne hour before attempting to Lamp Part Number 915B455012Installing the New Lamp Cartridge Use only replacement lamp part number 915B455012Replacement Procedure Removing the Old Lamp CartridgeMode menu Appendix B TroubleshootingService and Customer Support ServiceTV Channels Symptom Remarks Picture Symptom Remarks TV Power On/Off Symptom RemarksChange Lamp Energy from Standard to Bright Stream TV-VNC Problems Symptom Remarks Sound Symptom RemarksCheck that Digital Audio Output and/or AVR Audio Output Trademark and License Information Mitsubishi TV Software Mitsubishi TV SoftwareGNU General Public License Conveying Verbatim Copies Acceptance Not Required for Having Copies GNU General Public License No Warranty Version 2.1, February PreambleFor assistance call 1800 Mitsubishi Home-Cinema Television Limited Warranty Warranty Availability of Content on Third Party Services Internet Access Required for Third Party Services UpdatesThird Party Services Content Disclaimer Index Page Lamp-Substitution Alert System ResetTVsupport@mevsa.com