Troubleshooting, continued
| Problem | Possible Solution |
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41. | The IEEE 1394 Device is not listed in the Device | • The device is unchecked in the Review screen. Select the |
| Selection menu. | NetCommand menu. Through Review, verify the device is checked. |
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| • The IEEE 1394 plug is disconnected or loose. |
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| • The IEEE 1394 Device has not been powered On. Turn on. |
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| • The device has not been discovered. |
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| • The device is not an Audio/Video device |
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42. | The IEEE 1394 device cannot be selected. | The device may be busy, either recording or a |
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| has been established. Cancel the recording or |
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| connection. |
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43. | DEVICE MENU button does not display a menu. | • The IEEE 1394 device does not provide a menu. |
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| • The TV cannot support IEEE 1394 menus. See page 53. |
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44. | All IEEE 1394 devices disappear. | • The connected devices must not be in a loop that returns to the TV. |
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| Make sure a device is connected at the end. |
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| • Disconnect all the cables and devices from the TV. Replace them one |
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| by one to locate the problem device or cable. |
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| • Use System Reset (front control panel). |
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45. | Cannot rediscover a deleted IEEE 1394 device | • The device has been disconnected. Plug it in. |
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| • The device is unchecked in the Review screen. Select NetCommand |
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| from the Main menu, then select Review. Check the device. |
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| • Remove IEEE 1394 plug. Go to the Edit NetCommand menu. |
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| Delete the IEEE 1394 device. Plug the device in again so it can be |
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| discovered again. |
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46. | An IEEE 1394 device has been plugged in but | • The IEEE 1394 connection to the TV or another device is not secure |
| does not appear in the Device Selection menu | or is loose. |
| (not discovered). | • The IEEE 1394 device is not powered on. |
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| • A device in the IEEE 1394 chain is not powered |
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| devices. |
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| • The device discovery can take as long as a minute to initiate. |
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| • IEEE 1394 cable is too long (maximum of 15 feet between devices). |
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| • The IEEE 1394 device uses an incompatible protocol and will not be |
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| discovered |
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47. | Cannot record to or from the IEEE 1394 device, | • To initiate a recording to IEEE 1394 device press the REC key. The |
| including dubbed recordings. | Record menu displays allowing setup of the recording. |
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| • The source device for the recording is not powered on. |
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| • When dubbing, the destination device for the recording is not |
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| powered on. |
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| • The wrong medium, (analog tape for digital recording, or digital tape |
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| for the analog recording) is in the device. |
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| • Either the program is copy protected, or if there are multiple |
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| subchannels and one of the programs (not necessarily the program |
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| requested) is copy protected. |
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| • The program has already been recorded once and the copy |
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| protection only allows one recording. |
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| • Unapproved source device for copy protected material. |
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| • The recording device can not decode the copyright signal included in |
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| the signal source (try another device if available). |
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| • The playing device (for dubbing) does not support copyrighted |
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| material. |
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| • Source for recording is copyrighted. |
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| • Too many IEEE 1394 devices in network. Insufficient bandwidth |
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| available. Disconnect unused devices. |
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| • Source Device has higher speed (S 400) than record device. If |
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| possible, reverse devices, play in the slower device and record in the |
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| faster device. |
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48. | Cannot control the IEEE 1394 device from the | • Device may not support the command. |
| Transport Menu. | • Selected function is gray (such as Record for a DVD, which does not |
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| support the Record function). |
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49. | When ChannelView™ list is displayed, | Available information is sent from the broadcaster or cable provider. No |
| information appears incomplete. | other data is available. |
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