Troubleshooting, continued
| Problem | Possible Solution | |
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50. |
| Program to be recorded was correctly selected | The broadcaster supplied program information that was incorrect and/ |
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| from ChannelView, however, incorrect program | or was changed after a recording was added to the Record List. |
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| was recorded. |
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51. |
| Incomplete ChannelView program recorded. | Recording device may have lack of space availability and there is not |
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| enough blank space to make a full recording. |
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52. |
| ChannelView program recording failed. | • Connection and compatibility issues with IEEE 1394 (FireWire®) |
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| digital devices. This may include too many FireWire devices in use |
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| at one time, or the recording device not understanding the record |
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| command. |
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| • Television lost power long enough to lose current clock time. |
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| • Analog VCR power was left Off. |
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53. |
| TV Guide On Screen® system shows no program | • Program listings are downloaded while the TV is off and cable box |
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| listings. | is left on. It may take up to 24 hours to begin to receive TV program |
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| listings. It may take up to one week to receive all eight days of TV |
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| program listings. |
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| • Invalid ZIP code was entered at the initial TV Guide On Screen |
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| system setup. Select NetCommand from the main TV menu, then |
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| Guide and enter the correct ZIP code. |
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| • Check the connections between the TV and the TV Guide On Screen |
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| input (cable, antenna or cable box and IR cable). At least one |
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| antenna connection must be associated with the TV Guide On Screen |
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| system to receive program listings. |
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54. |
| TV Guide On Screen system program listings | • Incorrect ZIP code was entered at initial TV Guide On Screen system |
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| don’t match actual programs | setup. Select NetCommand menu, then Guide to enter the correct |
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| ZIP code. |
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| • For cable programs, there may be more than one cable company in |
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| your ZIP code. Refer to the TV Guide On Screen Interactive Program |
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| Guide User’s Manual for instructions on the Setup Service. |
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| • Ensure that only one cable source is check marked in the |
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| NetCommand setup for TV Guide On Screen. |
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55. |
| TV Guide On Screen system does not change | • Cable box is not set up in NetCommand. The TV Guide On Screen |
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| channels on the cable box. | system uses NetCommand to control the cable box and VCR. To |
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| correct, select NetCommand from the main TV menu, then select |
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| Change or Add on the NetCommand menu. |
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| • IR emitter is not in place or properly positioned in front of the cable |
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| box remote sensor. See page 31. |
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| • Ensure that the cable box is turned on. |
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56. |
| I set up a TV Guide On Screen recording to my | • Analog content can only be recorded to an analog recording device, |
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| digital recorder, but the recording failed and I | such as a VCR. Open the TV Guide On Screen Record Options menu |
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| got an error message saying it cannot record an | and change the destination recorder to match the analog recording |
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| analog program. | device connected to the TV RECORD OUTPUT jacks. |
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Demo Mode
This TV has a demo mode for use in retail stores. To turn demo mode On/Off, press the following buttons in sequence:
MENU, 0, QV, 0
Using the System Reset Button
If the TV doesn’t respond to either the remote control or the front panel controls, or will not power off, press the SYSTEM RESET button on the front panel with a pointed item such as the point of a ball point pen or end tip of a paperclip.
The TV will turn off and the green LED will flash quickly for about one minute. When the green LED stops flashing, you may turn on the TV again. The changes you made while the TV was most recently on, before you used the SYSTEM RESET button, may be lost, although the changes you made previously are not lost. Only those changes since the last power On may be lost when the system reset button is pressed. All other settings are retained.