Troubleshooting, continued
| Problem | Possible Solution |
30. | A program recorded on your TV is distorted | • TV was set to Anamorphic when program was recorded. |
| when played on a 4:3 TV. | Record programs in Cropped mode if playing back on a 4:3 TV. |
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31. | Excessive digital artifacts. | • The IEEE 1394 cable is too long (15 feet between devices is the |
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| maximum length). |
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| • There may be a slow device in the middle of the IEEE 1394 network. |
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| Move the slow devices to the end so that connections for faster |
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| devices do not pass through them. |
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32. | Cannot see a picture from a DV Camcorder. | • Go to Device Selection menu and select analog connection. |
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| • Connect the DV Camcorder to analog input (for example, |
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| Select Setup from the main menu, then Change. At the Change |
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| screen, select the camcorder. On the Name screen, check Analog |
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| Connection. Select the device and on the following screen, select |
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| which analog input was used, and check audio and/or video. |
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33. | DVCR analog/digital problems. | • If the tape is currently playing but no picture displays, you may have a |
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| mismatch of the media with the display. Press the DEVICE key to |
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| display the Device Selection menu. Press ENTER for the DVCR |
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| device. If digital is selected, try analog, or if analog is selected, try |
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| digital. |
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34. | • Digital cable signals on IEEE 1394 can exceed the data rate | |
| outs (loss of picture or sound), or no playback. | standards supported by DVCR. |
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35. | TV is out of focus. | • Focus is out of alignment. Align Convergence. |
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36. | Red or blue color is “bleeding” or shadowing | • Focus is out of alignment. Align Convergence. |
| images. |
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37. | There is no audio and video from the IEEE 1394 | • The device is not turned on - turn the device power on. |
| device. | • No media (tape or disc) is inserted into the device. |
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| • The media is blank (has no recording). |
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| • The play command failed - Try pressing play again on the device’s |
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| remote control or front panel. |
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| • The device is already in use (for example: the device is currently |
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| recording). |
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| • The source is |
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| • The device’s digital video signal is not supported by the TV, such as |
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| DV video, common with camcorders. Use analog connections |
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| instead, if available. |
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| • The device is not an audio/video device. |
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| • Too many other devices are already communicating over |
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| IEEE 1394. Remove or stop some devices and try again. |
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38. | The IEEE 1394 device cannot be selected. | • The device may be busy, either recording or a |
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| connection has been established. Cancel the recording or |
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39. | The IEEE 1394 Device is not listed in the Device | • The device is unchecked in the Review screen. Select the Setup |
| Selection menu. | menu, then select Review setting. Verify the device is checked. |
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| • The IEEE 1394 plug is disconnected or loose. |
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| • The IEEE 1394 Device has not been powered On. Turn on. |
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| • The device has not been discovered. |
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| • The device is not an Audio/Video device |
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40. | DEVICE MENU button does not display a menu. | • The IEEE 1394 device does not provide a menu. |
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| • The TV cannot support IEEE 1394 menus. See page 46. |
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41. | All IEEE 1394 devices disappear. | • The connected devices must not be in a loop that returns to the |
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| TV. Make sure a device is connected at the end. |
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| • Disconnect all the cables and devices from the TV. Replace them one |
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| by one to locate the problem device or cable. |
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| • Use System Reset (front control panel). |
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42. | Cannot rediscover a deleted IEEE 1394 device | • The device has been disconnected. Plug it in. |
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| • The device is unchecked in the Review screen. Go to Setup in the |
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| Main menu, then select Review. Check the device. |
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| • Remove IEEE 1394 plug. Go to the Edit NetCommand menu. Delete |
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| the IEEE 1394 device. Plug the device in again so it can be |
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| discovered again. |
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