Mitsubishi Electronics WS-65517, WS-73517, WS-55517 manual Troubleshooting

Page 90

Troubleshooting, continued

 

Problem

Possible Solution

18.

TV functions do not respond to the remote

• Use the System Reset button as explained at the end of this

 

control or to front panel control and will not

section.

 

Power Off.

 

 

 

 

19.

Name options not available for some channels

• Only memorized analog channels can be named.

 

 

 

20.

When viewing a stopped VCR, white lines are

• Turn off video mute for the VCR.

 

rolling on the screen.

• Begin playing the tape.

 

 

• Change the VCR input to the antenna input.

 

 

 

21.

TV turned itself Off and the light on the Front

• Momentary power fluctuation caused the TV to turn off to prevent

 

Panel started to blink.

damage. Wait for the green light to stop flashing and turn On again.

 

 

• If the TV does not stay turned On, use the System Reset

 

 

button. If this happens frequently, obtain an AC line power

 

 

conditioner/surge protector.

 

 

 

22.

When a Device is selected from the Device

• Make sure the selected device is turned on.

 

Selection menu, the screen is blue

• From the Edit NetCommand® menu select Review setting. Verify that

 

(no signal source).

the inputs are actually connected to the TV . If they are not, either

 

 

change the physical connections on the back panel, or select the

 

 

Change setting on the Edit NetCommand menu to change the TV

 

 

NetCommand’s settings for the connection.

 

 

 

23.

The Device does not respond to button presses

• Remote has not been setup for NetCommand® use.

 

from the remote.

• The incorrect manufacturer was selected during setup.

 

 

Select the Change setting from the Setup menu and then the device

 

 

to display the manufacturer selection. Change if necessary.

 

 

• The device is not supported and keys have not been learned.

 

 

• The requested function is not supported by NetCommand.

 

 

Verify that the function is supported or keys are learned.

 

 

• The IR emitter is incorrectly placed. Make sure the IR emitter is

 

 

facing the IR sensor in the device.

 

 

• The IR emitter is not plugged into the IR emitter Output

 

 

NetCommand.

 

 

• The IR emitter is facing the TV screen, causing double signals. Be

 

 

sure that the IR emitter cannot send to the TV.

 

 

 

24.

The A/V Receiver is the selected audio source

• Check to see if the A/V Receiver power is turned on. After the power

 

but there is no sound.

is turned on, redisplay the Device Selection menu and press ENTER

 

 

to allow NetCommand to correctly select the A/V Receiver input.

 

 

• From the Setup Menu select Review setting. Check the Review

 

 

screen to see if the A/V Receiver inputs and device correspond to the

 

 

actual connections on the A/V Receiver. If they do not match, either

 

 

change the actual connections, or select Change on the Edit

 

 

NetCommand menu to change the device on the Connection screen.

 

 

 

25.

The TV Speaker icon or A/V Receiver icon is

• Select the Change setting from the Edit NetCommand menu, and

 

grayed out and not selectable.

then select the device (for example VCR). Once the Connection

 

 

screen is displayed, check if the audio checkbox is selected for the

 

 

TV input and/or AVR input.

 

 

 

26.

Devices are grayed out in the Device Selection

• A recording is in progress requiring the use of Monitor Out. Cancel

 

menu or the PIP Selection menu.

the recording to select the device.

 

 

• Digital devices (Digital channels,1394 devices and Memory cards)

 

 

cannot display in the PIP or POP.

 

 

 

27.

Cannot see the A/V Receiver menu.

• The A/V Receiver is not connected to any input of the TV. To check

 

 

the A/V Receiver menu temporarily plug into an unused input of the

 

 

TV. Then select Review from the Setup Menu, turn the input On to

 

 

view the A/V Receiver menu.

 

 

 

28.

Screen is black when trying to view digital

• The PerfectColor™ color balance has been incorrectly set. Use the

 

channels or IEEE 1394 device.

Setup menu to reset the color balance.

 

 

 

29.

The REC button is not working, or, on the

• The device does not support recording, such as a DVD player.

 

Transport menu the record key is grayed out and

• Recordings can not be initiated from the Transport menu when

 

not available.

using an IEEE 1394 device. Press REC instead. The Record

 

 

menu displays allowing setup of a recording.

 

 

 

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Contents Projection Television Owner’s Guide Risk of Electric Shock Do not Open Contents Important Safeguards Important SAFEGUARDS, cont’d Our Thanks Mitsubishi Digital Electronics America, IncTelevision Overview Back Panel Important NotesTV Accessories Special FeaturesFront Control Panel POWER/TIMER IndicatorReset Procedure IeeeBack Panel IEEE-1394 Input/OutputDigital Audio Output Hdmi or DVI Devices IR Output-NetCommandCableCARD Slot DVI Analog AudioNews and stock-market report bars Letterbox top/bottom black barsSide bar images Shopping channel logos & pricing displaysReceiver or Stereo System ConnectingIR Emitter NetCommand Ieee 1394 Devices DVD Player with Component Video DVI Device Hdmi DeviceConnecting External Devices & NetCommand Setup Stereo and digital audio cables ReceiverConnecting a Wall Outlet Cable or Cable Box Cable BoxFor antennas with twin flat lead For antennas with coaxial leadVCR to Antenna or Wall Outlet Cable TV back panelConnecting VCR Video and Audio to a Cable Box VCR to a Cable BoxSatellite Receiver or Other Device with S-Video TV back panelConnecting a DVD Player with Component Video or DVI Device DVD Player with Component VideoExternal DTV Receiver with Component Video Cable compatibilityConnecting the IR Emitter NetCommand IR Emitter NetCommandConnecting Ieee 1394 Devices Pin Style vs -Pin StyleDirect Device-To-Device Style Ieee 1394 Device Connection StylesConnection Styles Hub Connection StyleUsing a CableCARD CableCARD Definition and Initial Screen DisplayCableCARD Technology Connecting Helpful Hints NetCommand Setup and Editing NetCommand Pre-Memorized Devices DeviceRemote Control Functions Overview FollowingInstalling the Batteries CareOperation NetCommand On-Screen Buttons Remote Control Buttons 3D Graphical Menu SystemDevice Setup Screen NetCommand Initial SetupNetCommand Information Screen Welcome ScreenReview Screen Finish ScreenEdit NetCommand, Adding an A/V Receiver Receiver ScreenReceiver Inputs Receiver Input Learn Screen Receiver Learn ScreenName Screen Monitor Out to AVR ScreenEdit NetCommand, Adding Devices Add Screen Device ScreenDevice Learn Screen Device Advanced Learn ScreenRF Connection for Cable Screen Connection for Device ScreenVCR for Recordings Screen IR Code for Device ScreenChange Screen Delete ScreenDevice Selection Menu IR Controlled Devices/IEEE 1394 Menus Using the Device Menu Button to Display MenusDevice Menu CableCARD MenuIeee 1394 Devices and NetCommand Controlled Recordings New 1394 Device Screen Adding Ieee 1394 Devices AutomaticallyAdding Ieee 1394 Devices Automatically Name for 1394 Device ScreenIeee 1394 Device Type Screen Connection ScreenDigital Control Signal Digital Video SignalsDigital Audio Signals Ieee 1394 Devices CompatibilityDevices 1394 or IR Controlled Using the Guide Button to Display ChannelView and MenusGuide Button ChannelViewTime-Delayed Recording NetCommand Controlled RecordingsRecord To Setup Copy-Protected MaterialTrack List Screen Cancel Current RecordingsRecord List Screen Disc SearchDirect VCR Recording Direct VCR Recording from an Antenna or Cable SourceRestrictions for Traditional VCRs Setting up a Peer-to-Peer Connection NetCommand Controlled Peer-to-Peer ConnectionsWhat is a Peer-to-Peer Connection? Canceling a Current Peer-to-Peer ConnectionImportant Notes TV Menu Screen Operations Main Menu Choices Setup Menu Reset Factory Defaults Menu Advanced ConvergenceDefault Digital Record Device NetCommand MenuRemote Control Transport Buttons Transport MenuPrefer Digital Antenna MenuMemorize ChannelSQV SuperQuickView Time Menu Setting the ClockTimer On/Off ManualAnalog Captions Digital SettingsCaptions Menu Digital CaptionsColor FontsSize Opacity FontEntry Chip Lock MenuChip Chip Start Time and V-Chip Stop TimeChip Signal Information Content CategoriesTV Ratings Lock By Time Front Button LockAudioVideo Menu AudioVideoAnalog Only Audio Settings Setting DescriptionsAnalog and Digital Audio Setting Digital Only Audio SettingsVideo Settings Using the Video Button on the Remote ControlChapter Format Definitions Format SignalsDisplay Formats DVD DefinitionsOriginal Signal Operation of PIP and POP Changing PIP/POP DeviceDevice Menu with Net Command Ieee 1394 Devices Digital Appendix a Bypassing the V-Chip Lock Bypassing the V-Chip LockBypassing Front Button Lock This page intentionally blank Input Levels and Timing with Component Video Signals Appendix B High Definition Input Connection CompatibilityComponent-1 and Component-2 Inputs Appendix CRemote Control Programming Codes Programming the Remote to Control NetCommand A/V ProductsAppendix C Remote Control Programming Codes DVD PlayersMitsubishi A/V Receivers Cable Boxes and Satellite ReceiversReceivers Mitsubishi CD Players Not all functions for all modelsAppendix D On Screen Information Displays Appendix E NetCommand Specialized Device Keys Checkbox NameAppendix F Cleaning and Service For the WS-55517 and WS-65517 For additional assistance, call 800 Appendix G, Diamond Shield Installation for Model WS-73517 For additional assistance, callFor Mitsubishi Dealers and Service Personnel Only Appendix H Cabinet Separation for Models WS-65517, WS-73517Troubleshooting Problem Possible SolutionTroubleshooting Troubleshooting Using The System Reset Button Demo Mode Additional InformationIndex Menu 56 Mitsubishi Projection TV Limited Warranty Mitsubishi Projection Television Limited WarrantyMitsubishi TV Software Page Page Mitsubishi Digital Electronics America, Inc 871D448A10
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