Philips DCR 2020 user manual Troubleshooting, Problem Possible cause Action

EN

Problem

Possible cause

Action

The display on the front

Faulty power supply

Check that the power cord is

panel does not light up.

correctly connected. Disconnect

this cord and reconnect it to

ensure it is in place.

Check that the power is available at

the wall socket.

No sound or picture but the

Receiver in standby or “low

Press P+, P-, or any number key of

front panel red light is on.

power”

the remote control. If the receiver

does not wake up, press on the

front panel.

No sound or picture but the

Poor signal

Check the connections at the wall

front panel green light is on.

socket and receiver.

Receiver in TV mode

Press TV/STB on the remote

control once or twice.

Poor SCART connections

Check the SCART connections.

The remote control does not

Make sure the receiver is on.

operate your receiver.

Make sure you are pointing your

remote control at the receiver

front panel.

Check the batteries in your remote

control.

On-screen display working

Poor reception/signal

Check the installation.

but there is no reception

Intermittent reception

Faulty connections

Check all connections and cable.

The picture is not sharp and

TV SCART output format not

Change setting of the TV output

on-screen text is difficult to

set to RGB

signal item to RGB from the TV

read.

Configuration screen.

TV SCART not connected to the

Refer to your TV User Manual.

RGB capable SCART socket of

your TV set

Inappropriate TV SCART

Use the SCART cable supplied with

your receiver.

You cannot find all the

The signal may be weak.

Try retuning your receiver, following

channels you think should be

the relevant steps in paragraph

available.

Channels installation. If you are still

missing channels, call your customer

service adviser.