Philips 2.44E+04, 24400, 244EL2 Latin America, North America, Pacific, Asia, Africa, Middle East

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7. Customer care and warranty

7.2Customer Care & Warranty Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE

WESTERN EUROPE

Austria / Belgium / Denmark / France / Germany / Greece / Finland / Ireland / Italy / Luxembourg / the Netherlands / Norway / Portugal / Sweden / Switzerland / Spain / United Kingdom / Poland

CENTRAL AND EASTERN EUROPE region Czech Republic / Hungary / Russia / Slovakia / Slovenia / Turkey/ Romania/ Bulgaria/ Ukraine/ Baltic’s/Belarus/ Croatia/ Estonia/ Latvia/ Lithuania/ Serbia & Montenegro

LATIN AMERICA

Argentina / Brasil

NORTH AMERICA

Canada / USA

PACIFIC

Australia / New Zealand

ASIA

China / Hong Kong / Macau/ India / Indonesia / Korea / Malaysia / Pakistan / Philippines / Singapore / Taiwan / Thailand / Vietnam

AFRICA

South Africa

MIDDLE EAST

United Arab Emirates/ Israel

Your Philips Warranty conditions for Western Europe per 1st of January 2011

Dear Customer,

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips Warranty conditions.This service warranty entitles you to get a solution depending on the model you purchased when your monitor turns out to be faulty or defective.

What is covered?

The Philips West European Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.

Warranty coverage begins as from the day you buy your monitor and be serviced in case of defects provided for under the warranty coverage for a warranty period of 24 months for Philips C, E,T,V, and X models and for models B, P and S we give 36 months.Your original purchase document is your proof for the purchase day, so keep this carefully stored and available when a warranty service is requested.

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Contents 244EL2 244E2 Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Setting up the monitor Installation Package contentsVGA input Hdmi input Hdmi audio out Basic and simple instruction on the control keys Cursor, OK to confirm the choice or changeResolution notification Remove the Base SmartImage Lite What is it? Why do I need it?Image Optimization How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization Technical Specifications Picture/Display Monitor panel typeTFT-LCD YESProduct without stand Power 244E2 On mode typical 40.6W Energy ConsumptionWxHxD Box dimension WxHxD Mtbf 50,000 hrs 244E2, 30,000 hrs 244EL2Environmental Rohs YES Epeat640x480 Automatic power saving feature Power ManagementAutomatic PowerSaving For more information, please visit Regulatory InformationLead-free Product Epeat Electronic Product Benefits of Epeat2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice Paikka/IlmankiertoVaroitus Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenCustomer care and warranty Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Total bright dot defects of all typesDark subpixel Adjacent dark subpixelsLatin America North AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Fujitsu Services OU BelarusIBA BulgariaHungary Slovakia SloveniaPC Hand LatviaBrazil Company See ASP-BRZTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Medan ASC YogyaASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? What is EXCLUDED? Your warranty does not coverWhere is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit Troubleshooting & FAQsTroubleshooting Power on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q7 How should I clean the monitor surface? Color TemperatureThe 2 settings are 6500K, and 9300KQ9 Can the Philips monitor be mounted on the wall? Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs