Philips 2.44E+04, 24400 Brazil, Company See ASP-BRZ, Tel 55 11 Email moacir.minozzo@aoc.com.br

Page 38

7. Customer care and warranty

In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via:

Website: http://www.philips.com

Latin America

TO GET WARRANTY SERVICE IN ARGENTINA and BRAZIL.

Please contact Philips at: Brazil :

Consumer care number : 0800-7254101

E-mail address : CIC.monitores@Philips.com Monday to Friday:

8:00am - 8:00pm

Argentina :

Consumer care number : 0800 3330 856

E-mail address : CIC.monitores@Philips.com Monday to Friday:

8:00am - 8:00pm

BRAZIL

Company : See ASP-BRZ

Address : Rod. Anhanguera, Km 49 Pista Sul -

Bairro:Terra Nova - Jundiaí/SP CEP 13210-877 – Brasil

Tel: 55 11 4531-8438

Email: moacir.minozzo@aoc.com.br

ARGENTINA

Company : See ASP-ARG

Address : Azopardo 1480 (C1107ADZ) Cdad. de Buenos Aires Tel: 54 11 4103-4113

Email: hlew@megatech.la

Pacific:Three Years Free Labor / Three Years Free Service on Parts

Australia:

Company: AGOS NETWORK PTY LTD

Address: 4/5 Dursley Road,Yenorra, NSW 2161, Australia

Tel: 1300 360 386

Fax: +61-2-80808147

Email: philips@agos.com.au

Service hours: Mon.~Fri. 8:00am-7:30pm

New Zealand:

Company:Visual Group Ltd.

Address: 28 Walls Rd Penrose Auckland

Phone: 0800 657447

Fax: 09 5809607

E-mail: vai.ravindran@visualgroup.co.nz

Service Hours: Mon.~Fri. 8:30am~5:30pm

Asia (except for Korea) :Three Years Free Labor / Three Years Free Service on Parts

Hong Kong:

Company: Smart Pixels Technology Ltd.

Address: 9/F Wilson Logistics Center 24-28 Kung Kip Street Kwai Chung, N.T., Hong Kong.

Tel: +852 2619 9639

Fax: +852 2148 3123

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

Macau:

Company: Smart Pixels Technology Ltd.

Address: RUA DO PE. ANT ROLIZ NO.2H R/C +

SL(A) HONG FOK KOK, MACAU

H

Tel: (853)-0800-987

Fax: (853)-2855-2228

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

36

Image 38

Contents 244EL2 244E2 Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Setting up the monitor Installation Package contentsVGA input Hdmi input Hdmi audio out Basic and simple instruction on the control keys Cursor, OK to confirm the choice or changeResolution notification Remove the Base Image Optimization SmartImage Lite What is it?Why do I need it? How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization TFT-LCD Technical SpecificationsPicture/Display Monitor panel type YESProduct without stand Power 244E2 On mode typical 40.6W Energy ConsumptionWxHxD Box dimension WxHxD Environmental Mtbf50,000 hrs 244E2, 30,000 hrs 244EL2 Rohs YES Epeat640x480 Automatic power saving feature Power ManagementAutomatic PowerSaving For more information, please visit Regulatory InformationLead-free Product 2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Epeat Electronic ProductBenefits of Epeat Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationVaroitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenPixels and Sub pixels Customer care and warrantyPhilips Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsDark subpixel Black Dot DefectsTotal bright dot defects of all types Adjacent dark subpixelsPacific Latin AmericaNorth America AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe IBA Fujitsu Services OUBelarus BulgariaPC Hand Hungary SlovakiaSlovenia LatviaTel 55 11 Email moacir.minozzo@aoc.com.br BrazilCompany See ASP-BRZ ArgentinaASC Surabaya ASC MedanASC Yogya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Where is Service AVAILABLE? What is EXCLUDED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit Troubleshooting & FAQsTroubleshooting Power on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q9 Can the Philips monitor be mounted on the wall? Q7 How should I clean the monitor surface?Color TemperatureThe 2 settings are 6500K, and 9300K Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs