Philips 244EL2, 24400, 2.44E+04 user manual Customer care and warranty

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7. Customer care and warranty

Philippines:

Company: Glee Electronics, Inc.

Address: Unit 1103-1104 11F The Taipan Place Bldg. F. Ortigas Center Pasig City

Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60

Fax: (02) 6334563

E-mail: jim.gawson@glee.com.ph

Service hours: Mon.~Fri. 8:00am~6:00pm

Singapore:

Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center)

Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762

Tel: (65) 6882 3999

Fax: (65) 62508037

E-mail: consumer.care.sg@philips.com

Service hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm

Taiwan:

Company: FETEC.CO

Address: No.499, Ciwen Rd.,Taoyuan City,Taoyuan County 330,Taiwan

Consumer Care: 0800-231-099

Tel: (03)3169920

Fax: (03)3169930

E-mail: knlin08@xuite.net

Service hours: Mon.~Fri. 8:30am~7:00pm

Thailand:

Company: Axis Computer System Co., Ltd.

Address: 1421 Soi Lardprao 94, Srivara Town In Town Soi 3 Road, Wangthonglang, Bangkok 10310 Thailand

Tel: (662) 934-5498

Fax: (662) 934-5499

E-mail: axis5@axiscomputer.co.th

Service Hours: Mon.~Fri. 08:30am~05:30pm

Vietnam:

1. Ho Chi Minh City :

Company: FPT Service Informatic Company Ltd. - Ho Chi Minh City Branch

Address: 207/4 Nguyen Van Thu Street, District 1, HCM City

Tel: +84 8 38248007

Fax: +84 8 38248010

E-mail:Thanght@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am–12:00am,

1:30pm–5:30pm; Sat.: 8:00am-12:00am

2. Danang City :

Company: FPT Service Informatic Company Ltd. - Da nang Office

Address: 336 Le Duan Street - Thanh Khe District - Đa Nang City

Tel: 05113.562666; Fax: 05113.562662

Tel: +84 511 3562666

Fax: +84 511 3562662

E-mail: khangndv@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am-12:00am,

1:30pm–5:30pm; Sat.: 8:00am-12:00am

3. Can tho Province :

Company: FPT Service Informatic Company Ltd. - Can Tho Office

Address: 71/4 Tran Phu Street, Ninh Kieu District, Can tho City

Tel: +84 5113.562666

Fax: +84 5113.562662

E-mail: nhieptv@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am-12:00am,

1:30pm-5:30pm; Sat.: 8:00am-12:00am

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Contents 244EL2 244E2 Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Setting up the monitor Installation Package contentsVGA input Hdmi input Hdmi audio out Basic and simple instruction on the control keys Cursor, OK to confirm the choice or changeResolution notification Remove the Base SmartImage Lite What is it? Why do I need it?Image Optimization How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization Technical Specifications Picture/Display Monitor panel typeTFT-LCD YESWxHxD Box dimension WxHxD Power 244E2 On mode typical 40.6W Energy ConsumptionProduct without stand Mtbf 50,000 hrs 244E2, 30,000 hrs 244EL2Environmental Rohs YES Epeat640x480 Automatic PowerSaving Power ManagementAutomatic power saving feature Lead-free Product Regulatory InformationFor more information, please visit Epeat Electronic Product Benefits of Epeat2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsFederal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice Paikka/IlmankiertoVaroitus Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenCustomer care and warranty Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Total bright dot defects of all typesDark subpixel Adjacent dark subpixelsLatin America North AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Fujitsu Services OU BelarusIBA BulgariaHungary Slovakia SloveniaPC Hand LatviaBrazil Company See ASP-BRZTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Medan ASC YogyaASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? What is EXCLUDED? Your warranty does not coverWhere is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsNo Picture Power LED not lit Power on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q7 How should I clean the monitor surface? Color TemperatureThe 2 settings are 6500K, and 9300KQ9 Can the Philips monitor be mounted on the wall? Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs