Philips 24400, 244EL2, 2.44E+04 ASC Medan, ASC Yogya, ASC Surabaya, ASC Bali, ASC Bandung

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7. Customer care and warranty

China

TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at:

Consumer care number : 4008 800 008

E-mail address : philips_helpdesk@vavotelecom. com

7days: 8am - 6pm

India:

Company: REDINGTON INDIA LTD

Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India

Tel: 1 800 425 6396

E-mail: callcentre@philipsmonitors.co.in

SMS: PHILIPS to 56677

Service hours: Mon.~Fri. 9:00AM~5:30PM;

Indonesia:

Company: PT. Gadingsari elektronika Prima

Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jakarta

Tel: 62 21 75909053, 75909056, 7511530

Fax: 62 21 7510982

E-mail: gepta@cbn.net.id

Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm

Coverage: Jakarta, Bekasi, Krawang, Bogor, Depok, Tangerang, Serpong, Serang

Additional service points:

1. ASC MEDAN

Address: JL.Kakap No.32G, Medan

Phone: 62 61 4538920

Coverage: Medan, Aceh, Pematang Siantar,

Pakanbaru, Padang

2. ASC YOGYA

Address: Jl.Pembela Tanah Air No.15,Yogyakarta

Phone: 62 274 564791

Coverage:Yogyakarta, Solo, Semarang, Magelang

3. ASC SURABAYA

Address: HI-TECH Mall Lt.2 ,Blok C1-.12A

Jl.Kusuma Bangsa 116-118, Surabaya

Phone: 62 31 5353573

Coverage: Surabaya, Malang, Pasuruan, Bojonegoro,

Kediri, Gersik

4. ASC BALI

Address: Jl.Pulau Nusa Penida No.28 Denpasar-

Bali

Phone: 62 813 31821822

Coverage: Denpasar, Kuta, Nusa Dua, Gianyar,

Bedugul

5. ASC BANDUNG

Address: Segitiga Mas Kosambi Blok G-9 Jl.Jend

A.Yani ,Bandung

Phone: 62 22 7237009

Coverage: Bandung, Cirebon, Ciamis, Sukabumi

South Korea:

Company: PCS One Korea Ltd.

Address: 112-2, Banpo-dong, Seocho-ku, Seoul, 137-040, Korea

Call Center Tel: 080-600-6600

Tel: 82 2 591 1528

Fax: 82 2 595 9688

E-mail: cic_korea@philips.com

Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat. 9:00AM~1:00PM

Malaysia:

Company: After Market Solutions (CE) Sdn Bhd

Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya, Selangor DE, Malaysia.

Phone: 603 7953 3370

Philips Info Line: 1-800-880-180

Fax: 603 7953 3338

E-mail: pceinfo.my@philips.com

Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat. 9:00am~1:00pm

Pakistan:

Philips Consumer Service

Address: Mubarak manzil, 39, Garden Road, Saddar, Karachi-74400

Tel: (9221) 2737411-16

Fax: (9221) 2721167

E-mail: care@philips.com

Service hours: Mon.~Sat. 09:30am~1:00pm & 2:00pm~5:30pm

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Contents 244EL2 244E2 Table of Contents Safety precautions and maintenance Temperature 0-40C 32-95F Humidity 20-80% RHOperation Notational Descriptions Weee Installation Package contents Setting up the monitorVGA input Hdmi input Hdmi audio out Cursor, OK to confirm the choice or change Basic and simple instruction on the control keysResolution notification Remove the Base How does it work? SmartImage Lite What is it?Why do I need it? Image OptimizationWhy do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization YES Technical SpecificationsPicture/Display Monitor panel type TFT-LCDPower 244E2 On mode typical 40.6W Energy Consumption WxHxD Box dimension WxHxDProduct without stand Rohs YES Epeat Mtbf50,000 hrs 244E2, 30,000 hrs 244EL2 Environmental640x480 Power Management Automatic PowerSavingAutomatic power saving feature Regulatory Information Lead-free ProductFor more information, please visit Product also comply with the following standards Epeat Electronic ProductBenefits of Epeat 2006/95/EC Low Voltage Directive 2004/108/EC EMC DirectiveReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPlassering/Ventilasjon Polish Center for Testing and Certification NoticePaikka/Ilmankierto VaroitusAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandTypes of Pixel Defects Customer care and warrantyPhilips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsAdjacent dark subpixels Black Dot DefectsTotal bright dot defects of all types Dark subpixelAsia Latin AmericaNorth America PacificWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Bulgaria Fujitsu Services OUBelarus IBALatvia Hungary SlovakiaSlovenia PC HandArgentina BrazilCompany See ASP-BRZ Tel 55 11 Email moacir.minozzo@aoc.com.brASC Bali ASC MedanASC Yogya ASC SurabayaCustomer care and warranty WHO is COVERED? What is COVERED? Where can I GET More INFORMATION? What is EXCLUDED?Your warranty does not cover Where is Service AVAILABLE?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting & FAQs TroubleshootingNo Picture Power LED not lit Green, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Lite FAQsIcm? Q4 How do I adjust the resolution? Q10 Can I connect my monitor to any PC, workstation or Mac? Q7 How should I clean the monitor surface?Color TemperatureThe 2 settings are 6500K, and 9300K Q9 Can the Philips monitor be mounted on the wall?Troubleshooting & FAQs