7. Customer care and warranty
oCUP and Graphic card name and driver version
oOperating system
oApplication being used
•Other cards installed
Having the following information available will also help speed up the process:
•Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.
•The full address to which the faulty monitor has to be collected and the good model should be delivered.
Philips' customer help desks are located worldwide.
Or you can reach us via:
Website: http://www.philips.com/support
Contact Information for West European region:
Germany | +49 | 01803 386 853 | €0,09 |
United Kingdom | +44 | 0207 949 0069 | Local call tariff |
Ireland | +353 | 01 601 1161 | Local call tariff |
Spain | +34 | 902 888 785 | €0,10 |
Finland | +358 | 09 2290 1908 | Local call tariff |
France | +33 | 082161 1658 | €0,09 |
Greece | +30 | 00800 3122 1223 | Free Of Charge |
Italy | +39 | 840 320 041 | €0,08 |
Netherlands | +31 | 0900 0400 063 | €0,10 |
Denmark | +45 | 3525 8761 | Local call tariff |
Norway | +47 | 2270 8250 | Local call tariff |
Sweden | +46 | 08 632 0016 | Local call tariff |
Poland | +48 | 0223491505 | Local call tariff |
Austria | +43 | 0810 000206 | €0,07 |
Belgium | „32 | 078 250851 | €0,06 |
Luxembourg | +352 | 26 84 30 00 | Local call tariff |
Portugal | +351 | 2 1359 1440 | Local call tariff |
Switzerland | +41 | 02 2310 2116 | Local call tariff |
244EL2 244E2
Table of Contents
Temperature 0-40C 32-95F Humidity 20-80% RH
Safety precautions and maintenance
Operation
Notational Descriptions
Weee
Setting up the monitor
Installation Package contents
VGA input Hdmi input Hdmi audio out
Basic and simple instruction on the control keys
Cursor, OK to confirm the choice or change
Resolution notification
Remove the Base
Image Optimization
SmartImage Lite What is it?
Why do I need it?
How does it work?
Why do I need it?
Philips SmartControl Lite
Start with Standard pane Adjust menu
Color menu
Next goes to the succeeding target 6-targets
Image Optimization
Image Optimization
TFT-LCD
Technical Specifications
Picture/Display Monitor panel type
YES
WxHxD Box dimension WxHxD
Power 244E2 On mode typical 40.6W Energy Consumption
Product without stand
Environmental
Mtbf
50,000 hrs 244E2, 30,000 hrs 244EL2
Rohs YES Epeat
640x480
Automatic PowerSaving
Power Management
Automatic power saving feature
Lead-free Product
Regulatory Information
For more information, please visit
2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive
Epeat Electronic Product
Benefits of Epeat
Product also comply with the following standards
Federal Communications Commission FCC Notice U.S. Only
Reorient or relocate the receiving antenna
Commission Federale de la Communication
FCC Declaration
Varoitus
Polish Center for Testing and Certification Notice
Paikka/Ilmankierto
Plassering/Ventilasjon
Ergonomie Hinweis nur Deutschland
Achtung Beim Aufstellen
Pixels and Sub pixels
Customer care and warranty
Philips Flat Panel Monitors Pixel Defect Policy
Types of Pixel Defects
Dark subpixel
Black Dot Defects
Total bright dot defects of all types
Adjacent dark subpixels
Pacific
Latin America
North America
Asia
What is excluded?
€0,09
Your Guarantee in Central and Eastern Europe
IBA
Fujitsu Services OU
Belarus
Bulgaria
PC Hand
Hungary Slovakia
Slovenia
Latvia
Tel 55 11 Email moacir.minozzo@aoc.com.br
Brazil
Company See ASP-BRZ
Argentina
ASC Surabaya
ASC Medan
ASC Yogya
ASC Bali
Customer care and warranty
WHO is COVERED? What is COVERED?
Where is Service AVAILABLE?
What is EXCLUDED?
Your warranty does not cover
Where can I GET More INFORMATION?
To GET Warranty Service in Canada
Your International Guarantee Dear Customer
Troubleshooting
Troubleshooting & FAQs
No Picture Power LED not lit
Power on light is too strong and is disturbing
Green, red, blue, dark, and white dots appears on the screen
SmartControl Lite FAQs
Run Windows Update and updated monitor and/or video driver
Icm? Q4 How do I adjust the resolution?
Q9 Can the Philips monitor be mounted on the wall?
Q7 How should I clean the monitor surface?
Color TemperatureThe 2 settings are 6500K, and 9300K
Q10 Can I connect my monitor to any PC, workstation or Mac?
Troubleshooting & FAQs