Philips 2.44E+04, 24400, 244EL2 user manual WHO is COVERED? What is COVERED?

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7. Customer care and warranty

Africa

South Africa:

Company name: Sylvara Technologies Pty Ltd

Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa

Tel: 086 000 0888

Fax: +2711 391 1060

E-mail: monitorcare@philipssupport.co.za

Service hours: Mon.~ Fri. 08:00am~05:00pm Middle East

United Arab Emirates:

Company: AL SHAHD COMPUTER L.L.C

Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES

TEL: 00971 4 2276525

FAX: 00971 4 2276242

E-mail: shahd52@eim.ae

Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm

Israel:

Company: Eastronics LTD

Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv 61392 Israel

Tel: 1-800-567000 call free in Israel; (972-50- 8353722 after service hours until 20:00) Fax: 972-3-6458759

E-mail: eastronics@eastronics.co.il

Service hours: Sun.~Thurs. 08:00 - 18:00

Your Philips F1rst Choice Warranty(USA)

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high- quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge.

LIMITED WARRANTY (Computer Monitor) Please contact us via Website: http://www.philips. com or http://www.usa.philips.com to access the Warranty Registration Card.

Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*

*Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year.This product must be shipped in at your expense for service during years two and three.

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep both nearby.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the replacement or repair of all parts, and for all labor charges.

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Contents 244EL2 244E2 Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Installation Package contents Setting up the monitorVGA input Hdmi input Hdmi audio out Cursor, OK to confirm the choice or change Basic and simple instruction on the control keysResolution notification Remove the Base Why do I need it? SmartImage Lite What is it?Image Optimization How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization Picture/Display Monitor panel type Technical SpecificationsTFT-LCD YESProduct without stand Power 244E2 On mode typical 40.6W Energy ConsumptionWxHxD Box dimension WxHxD 50,000 hrs 244E2, 30,000 hrs 244EL2 MtbfEnvironmental Rohs YES Epeat640x480 Automatic power saving feature Power ManagementAutomatic PowerSaving For more information, please visit Regulatory InformationLead-free Product Benefits of Epeat Epeat Electronic Product2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Product also comply with the following standardsReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPaikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandPhilips Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsTotal bright dot defects of all types Black Dot DefectsDark subpixel Adjacent dark subpixelsNorth America Latin AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Belarus Fujitsu Services OUIBA BulgariaSlovenia Hungary SlovakiaPC Hand LatviaCompany See ASP-BRZ BrazilTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Yogya ASC MedanASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Your warranty does not cover What is EXCLUDED?Where is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit Troubleshooting & FAQsTroubleshooting Green, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Lite FAQsIcm? Q4 How do I adjust the resolution? Color TemperatureThe 2 settings are 6500K, and 9300K Q7 How should I clean the monitor surface?Q9 Can the Philips monitor be mounted on the wall? Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs