Philips 244EL2, 24400 Black Dot Defects, Total bright dot defects of all types, Dark subpixel

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7. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

 

 

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

 

 

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

Note

1 or 2 adjacent sub pixel defects = 1 dot defect

This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement , analysis and compliance test methods for electronic visual displays)

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Image 31 Contents
244EL2 244E2 Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents Setting up the monitorVGA input Hdmi input Hdmi audio out Cursor, OK to confirm the choice or change Basic and simple instruction on the control keysResolution notification Remove the Base How does it work? SmartImage Lite What is it?Why do I need it? Image OptimizationWhy do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization YES Technical SpecificationsPicture/Display Monitor panel type TFT-LCDWxHxD Box dimension WxHxD Power 244E2 On mode typical 40.6W Energy ConsumptionProduct without stand Rohs YES Epeat Mtbf50,000 hrs 244E2, 30,000 hrs 244EL2 Environmental640x480 Automatic PowerSaving Power ManagementAutomatic power saving feature Lead-free Product Regulatory InformationFor more information, please visit Product also comply with the following standards Epeat Electronic ProductBenefits of Epeat 2006/95/EC Low Voltage Directive 2004/108/EC EMC DirectiveReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. Only FCC Declaration Commission Federale de la CommunicationPlassering/Ventilasjon Polish Center for Testing and Certification NoticePaikka/Ilmankierto VaroitusAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandTypes of Pixel Defects Customer care and warrantyPhilips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsAdjacent dark subpixels Black Dot DefectsTotal bright dot defects of all types Dark subpixelAsia Latin AmericaNorth America PacificWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Bulgaria Fujitsu Services OUBelarus IBALatvia Hungary SlovakiaSlovenia PC HandArgentina BrazilCompany See ASP-BRZ Tel 55 11 Email moacir.minozzo@aoc.com.brASC Bali ASC MedanASC Yogya ASC SurabayaCustomer care and warranty WHO is COVERED? What is COVERED? Where can I GET More INFORMATION? What is EXCLUDED?Your warranty does not cover Where is Service AVAILABLE?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsNo Picture Power LED not lit Green, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Lite FAQsIcm? Q4 How do I adjust the resolution? Q10 Can I connect my monitor to any PC, workstation or Mac? Q7 How should I clean the monitor surface?Color TemperatureThe 2 settings are 6500K, and 9300K Q9 Can the Philips monitor be mounted on the wall?Troubleshooting & FAQs