7. Customer care and warranty
Note
A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
BRIGHT DOT DEFECTS | ACCEPTABLE LEVEL |
1 lit subpixel | 3 |
2 adjacent lit subpixels | 1 |
3 adjacent lit subpixels (one white pixel) | 0 |
Distance between two bright dot defects* | >15mm |
Total bright dot defects of all types | 3 |
| |
BLACK DOT DEFECTS | ACCEPTABLE LEVEL |
1 dark subpixel | 5 or fewer |
2 adjacent dark subpixels | 2 or fewer |
3 adjacent dark subpixels | 0 |
Distance between two black dot defects* | >15mm |
Total black dot defects of all types | 5 or fewer |
| |
TOTAL DOT DEFECTS | ACCEPTABLE LEVEL |
Total bright or black dot defects of all types | 5 or fewer |
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement , analysis and compliance test methods for electronic visual displays)
244EL2 244E2
Table of Contents
Temperature 0-40C 32-95F Humidity 20-80% RH
Safety precautions and maintenance
Operation
Notational Descriptions
Weee
Installation Package contents
Setting up the monitor
VGA input Hdmi input Hdmi audio out
Cursor, OK to confirm the choice or change
Basic and simple instruction on the control keys
Resolution notification
Remove the Base
How does it work?
SmartImage Lite What is it?
Why do I need it?
Image Optimization
Why do I need it?
Philips SmartControl Lite
Start with Standard pane Adjust menu
Color menu
Next goes to the succeeding target 6-targets
Image Optimization
Image Optimization
YES
Technical Specifications
Picture/Display Monitor panel type
TFT-LCD
WxHxD Box dimension WxHxD
Power 244E2 On mode typical 40.6W Energy Consumption
Product without stand
Rohs YES Epeat
Mtbf
50,000 hrs 244E2, 30,000 hrs 244EL2
Environmental
640x480
Automatic PowerSaving
Power Management
Automatic power saving feature
Lead-free Product
Regulatory Information
For more information, please visit
Product also comply with the following standards
Epeat Electronic Product
Benefits of Epeat
2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive
Reorient or relocate the receiving antenna
Federal Communications Commission FCC Notice U.S. Only
FCC Declaration
Commission Federale de la Communication
Plassering/Ventilasjon
Polish Center for Testing and Certification Notice
Paikka/Ilmankierto
Varoitus
Achtung Beim Aufstellen
Ergonomie Hinweis nur Deutschland
Types of Pixel Defects
Customer care and warranty
Philips Flat Panel Monitors Pixel Defect Policy
Pixels and Sub pixels
Adjacent dark subpixels
Black Dot Defects
Total bright dot defects of all types
Dark subpixel
Asia
Latin America
North America
Pacific
What is excluded?
€0,09
Your Guarantee in Central and Eastern Europe
Bulgaria
Fujitsu Services OU
Belarus
IBA
Latvia
Hungary Slovakia
Slovenia
PC Hand
Argentina
Brazil
Company See ASP-BRZ
Tel 55 11 Email moacir.minozzo@aoc.com.br
ASC Bali
ASC Medan
ASC Yogya
ASC Surabaya
Customer care and warranty
WHO is COVERED? What is COVERED?
Where can I GET More INFORMATION?
What is EXCLUDED?
Your warranty does not cover
Where is Service AVAILABLE?
To GET Warranty Service in Canada
Your International Guarantee Dear Customer
Troubleshooting
Troubleshooting & FAQs
No Picture Power LED not lit
Green, red, blue, dark, and white dots appears on the screen
Power on light is too strong and is disturbing
Run Windows Update and updated monitor and/or video driver
SmartControl Lite FAQs
Icm? Q4 How do I adjust the resolution?
Q10 Can I connect my monitor to any PC, workstation or Mac?
Q7 How should I clean the monitor surface?
Color TemperatureThe 2 settings are 6500K, and 9300K
Q9 Can the Philips monitor be mounted on the wall?
Troubleshooting & FAQs