| BeforeTips | Calling Service | ||
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| Symptoms |
| Items to Check and Actions to follow | |
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| “Ghost” or |
| • | This may be caused by obstruction to the antenna due to high rise buildings or hills. |
| double images |
| Using a highly directional antenna may improve the picture. | |
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| No power |
| • | Check that the TV’s AC power cord is plugged into the mains socket. |
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| • Unplug the television, wait for 60 seconds. | |
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| No picture |
| • | Check antenna connections at the bottom of the TV to see if it properly connected |
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| to the TV. |
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| • | Possible broadcast station trouble. Try another channel. |
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| • | Adjust the contrast and brightness settings. Try another auto picture setting. |
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| • | Check the Closed Captions control. Some TEXT modes could block the screen. |
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| • | Switch your |
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| No picture and | • | Your TV has a protective mode in case there is too much heat | |
| power switched on |
| Check the clearance around the vents of the device to be certain there are no | |
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| blocking walls or cabinets which would limit the air flow. |
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| No sound |
| • | Increase the VOLUME. |
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| • | Check that the TV is not muted, press the MUTE button on the remote control. |
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| • When no signal is detected, the TV automatically switches off the sound. | |
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| This is proper operation and does not indicate a malfunction. |
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| Good sound but | • | Adjust the contrast, color, tint and brightness setting. | |
| poor color or |
| Try another auto picture setting. | |
| no picture |
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| Poor picture | • | Check the HDMI connection. | |
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| Snowish picture | • | Check the antenna connection. | |
| and noise |
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| Television not | • | Check whether the batteries are working. Replace if necessary. | |
| responding to | • | Clean the remote control sensor lens on the monitor. | |
| remote control | • | Operating range between TV and the remote control should not be > 240”. | |
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| • | You can still use the buttons on top or the right side of your TV. |
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| • | Check if the remote control is in the correct mode. |
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| Control of |
| • | The infrared signals of the screen may influence the reception sensibility of |
| accessory devices |
| other peripherals. | |
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| Solution: replace the batteries of the remote control of other devices. |
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| E.g. keep away a wireless headphone from within a radius of 50”. |
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| No stable or not | Check if you have selected the correct VGA mode in your PC. | ||
| synchronized VGA |
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| picture |
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| Standby |
| Your TV consumes energy in the standby mode. Energy consumption contributes | |
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| to air and water pollution. Power consumption: 2 W. | |
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| Miscellaneous | See Extras, Specifications on this CD. | ||
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