36Help
Helpline
If you have any problems using your BT Digital Baby Monitor 250, call 0808 100 6554*.
•Check units are within range of one another.
•Check both units are turned on.
Link indicator is flashing red
Link indicator does not come on
•Check that both the Baby and Parent units are switched on.
•Check that the batteries in the Parent unit are correctly installed and that they are charged.
•Check that the mains power is plugged in and switched on at the Baby unit.
•Check that the units are within range of each other.
Link light is flashing green
•If you have pressed to use the Talk Back feature, the Link light will flash to indicate
•The units are searching for a communication link.
•The Link between your units is broken. You will also hear an alert on the Parent unit to let you know there is no communication between the units. If this happens, check that the mains power (or batteries) is correctly connected and that the units are within range of one another.
See page 15 for instructions on linking the units.
Battery low on Parent unit
•Put the Parent unit back on the charger to charge.
•Place Parent unit back on the charger as frequently as possible or ideally leave it on the charger to ensure the batteries remain charged.
If you experience any problems, please call the Helpline on Freephone 0808 100 6554* or visit www.bt.com/producthelp