Moxa Technologies RS-485, RS-422 user manual Problem Report Form

	Problem Report Form
	Industio CI-134 Series
Customer name:
Company:
Tel:	Fax:
Email:	Date:

1. Moxa Pr oduct: CI-134 Series Model : oCI-134 oCI-134I oCI-134IS Ser ial Number : ____________

2.Moxa Dr iver Ver sion: ________________

3.Moxa har dwar e settings:

3.1Please check the hardware configuration for I/O, IRQ, and speed, via running IO-IRQ.EXE from DOS or Windows 95/98 DOS Prompt. And also check the switch settings for interface and data mode for each port.

PORT	1	2	3	4	5	6	7	8
I/O
IRQ
Speed
(High/Normal)
Interface
(RS-422/RS-485)
RS-485 Data Mode
(AUTO/RTS)
Interrupt Vector: ________
3.2 CAP Jumper JP1 on the board: o open		o short
4. Oper ating System: o	Windows 95	o	Windows 98
o	Windows NT 3.51	o	Windows NT 4.0
o	DOS	o	Windows 3.x		o	Others

5.PC Host: Make _________ Model _________

6.CPU: Speed _____MHz Make ______ Model ______

7.BIOS: Make __________________ Version _______

8.Pr oblem Descr iption: Please describes the problem as clearly as possible, including the error message you see. We may have to follow your description to reproduce the problem.

o	Board not found.	o	Board found, but can’t transfer data.
o	Can transfer data, but lose data.	o	Can transfer data, but with garbled data.

oOthers. Detailed error message description is recommended: