JAI TS(C)-2030EN, TS(C)-2076EN, TS(C)-1327EN, TS(C)-4032EN manual FAQ and Troubleshooting

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EN Camera Series

7.6Problem 6: TTL Trigger/Ethernet Trigger/Serial RS-485 Trigger Does not Generate Trigger

1.Make sure that the “Trigger” register is set properly to enable TTL Trigger/Ethernet Trigger/Serial RS-485 trigger. In the “Properties” window of the EN setup software, you can read/write “Trigger” register.

2.If you choose dataID source to be RS-485 or Ethernet, make sure to send dataID within the pre/post message time window defined in those registers. If there is no dataID or the dataID is sent after or before the predefined window, then the trigger will be rejected as an invalid trigger. Make sure that you set the appropriate time pre/post message time window. The factory default setting of dataID source is self-generate mode.

3.If the TTL trigger is noisy, then pre/post trigger condition filter may reject the trigger input to the camera. TTL trigger must stay stable for a certain predefine pre-time before the trigger edge and post-time after the trigger edge. If not, then the trigger will not be generated. The factory default of pre- and post-time trigger is 1ms.

4.If TTL trigger pulse is noisy, then the trigger noise filter may reject the trigger input. TTL trigger pulse width smaller than pre-defined trigger filter time is ignored automatically by the FPGA as noise. The trigger noise filter factory default setting is 100us.

7.7Problem 7: JPEG Image is Either Corrupt or Not a Full-Size Image

If the JPEG image size is set to be too small but the JPEG quality setting is too high, then the EN will fail to save entire resolutions of JPEG. The user can either increase the size of JPEG image size (See the Allocate Image Size section), or decrease JPEG Quality Setting. The factory default JPEG image size is 300Kbyte, and quality setting is 85.

7.8Problem 8: EN Camera Does Not Send any FTP Image to the FTP Server

1.Make sure that the FTP server allows anonymous user for full-access operation (write/read/modify/ create directories).

2.If anonymous user is not used, make sure that the User Name, and Password on the FTP-client register settings on the EN side match those of the FTP-server setting on the host side.

3.Make sure that the FTP-server has enough hard disk space to store TIF/JPEG images.

7.9Problem 9: FTP servers switch between primary server and second server, even if the hard disk is not full.

1.JAI has tested various FTP servers to compare performance differences. For Linux, we recommend PureFTP server. We do not recommend vsFTP server. For Windows, we recommend Cerberus FTP server. We do not recommend the IIS FTP server. Please contact JAIPULNiX for detail test data.

2.By increasing the time-out duration and retry count of FTP transfer, one can avoid accidentally switching between FTP servers. However, if you move the time-out and retry count too high, the EN Camera's image buffer (TIF or JPEG) may overflow and start losing images, depending on the frequency of the incoming triggers. The factory default is (OpenTimeout, DataPortTimeout, ControlPortTimeout, Max_Retry) = (1,1,1,3).

3.Make sure to turn off the logging feature of the FTP server. Logging decreases the host PC's system memory.

4.Limit the number of files under the same subdirectory. The factory default setting is 1000 files. If the system allows several thousand files in the same subdirectory, the FTP server performance degrades significantly .

 

 

 

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FAQ and Troubleshooting

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Contents EN Camera Series Page Certifications WarrantyDisclaimer EN Camera SeriesMailtrafficsales.americas@jai.com Trafficsales.emea@jai.com Table of Contents OP-IR OP-RED List of Figures List of Figures ViiEN Camera Series Viii List of Figures List of Tables List of TablesEN Camera Series List of Tables Related Documents IntroductionScope of this Manual Key Functions of the EN CameraEN Camera Series Product Description Required Equipment Network SettingsGetting Started Getting StartedInstalling the Required Software Image Capturing Start Up the EN Setup SoftwareTutorial TutorialCamera Properties Live Image Capturing/Focusing Live Image Capturing Measuring Box Position Quad Size Image Button Image Properties FTP Image Transfer EN Camera Series Image TransferADR Automatic Dynamic Range Control Light Sensor ConnectionEN Camera Series Flash Nighttime Light Control EN Camera Series Time Synchronization Static IP Address AssignmentDhcp Client EN Camera Series Maintenance Debug CountersFirmware Upgrade Firmware Names and Descriptions3 RS-232 PowerPC Debug Port EN Camera Series EN Camera Series Updating the EN Application Software Uploading the FirmwareTo Verify Version Numbers for all Firmware Uploading FirmwareUpdating the OS Image Updating the Fpga BitfileUpdating the Lib/Drv File Updating the Camera’s H8 FirmwareUploading Firmware Connectors and Cables Connectors and CablesConnector Pin Configurations 1 12-Pin Connector10/100 BaseT Ethernet Pinout Configuration JAI Inc. Power Cables Power Supplies and Power Cable SetupPower Supplies EN Camera Series RS-232 Communication CableAttaching the Camera Lens Building Your Own Power CableAttaching the Power Cable to the Connector Lens Mount FormatCamera Features Camera FeaturesAsynchronous Reset Progressive ScanningTiming Chart 1 TSC-2030EN Timing Chart 2 TSC-1327EN Timing Chart 3 TSC-4032EN EN Camera Series ADR Automatic Dynamic Range Control Camera ADR Control Related RegistersElectronic Shutter Factory Default Settings of the ADR Shutter Min. and Max EN Exposure TimesVideo Amplifier Gain Control Gain Table BW EN CameraGain Table Color EN Camera HDR Mode 4032EN Only Flash/Nighttime Light Control 1 RS-485 External ControlColor Filter Array Color Version EthernetImage Formats TIF FormatUDP Image Transfer on Setup Channel Jpeg FormatTCP Message-Based Image Transfer on the Control Channel Factory Default Storage Setup of Image Buffering Image Buffering10 FTP EN Camera Series NTP Network Time Protocol Frequently Asked Questions and Troubleshooting FAQ and TroubleshootingFAQ and Troubleshooting Problem 11 Light Sensor Connection is Not reliable Problem 12 IO Board Communication ErrorProblem 15 FlashErorr Appears in the Error Register Problem 16 Timestamp is Not Set to Current Local TimeInformation and Support Resources Specifications EN Camera Series Product Specifications TablesAppendix Processor Module Model TS-4032EN/TSC-4032EN Physical Dimensions TSC-2030EN/TSC-2076EN/TSC-1327EN Physical Dimensions TSC-4032ENSpectral Response B/W CCD Spectral Response B/W CCD TS-1327ENSpectral Response B/W Cmos TS-4032EN Spectral Response Color CCD TSC-1327EN IR Cut Filter Response for monochrome cameras Color filter spectrum response of TSC-1327EN OP-RED Configurable Order Options for EN CamerasOP-IR OptionsPage Europe, Middle East & Africa

TS(C)-1327EN, TS(C)-4032EN, TS(C)-2030EN, TS(C)-2076EN specifications

The JAI TS(C) series features a range of advanced cameras designed to meet the diverse needs of industrial imaging applications. Among the models in this series, the TS(C)-2076EN, TS(C)-2030EN, TS(C)-4032EN, and TS(C)-1327EN stand out for their innovative technologies and robust characteristics.

The TS(C)-2076EN is equipped with a 20 megapixel sensor that delivers high-resolution images with exceptional clarity. Utilized primarily in high-performance machines, its compact design ensures easy integration into existing systems. The camera offers a frame rate of up to 60 frames per second, making it suitable for high-speed applications. Furthermore, the TS(C)-2076EN features a global shutter, which eliminates motion blur, ensuring accurate image capture in dynamic environments.

Next in the lineup, the TS(C)-2030EN provides a balanced blend of speed and resolution with its 12 megapixel sensor, allowing for both detailed imaging and high frame rates of up to 120 fps. This model is particularly favored in applications such as 2D and 3D inspections, where quick analysis and precision are critical. The camera’s advanced image processing capabilities enhance performance, while its robust build ensures durability in various industrial settings.

The TS(C)-4032EN has been designed for applications requiring exceptional detail, leveraging a high-resolution 41 megapixel sensor. This model offers an impressive frame rate of 30 fps, making it ideal for capturing intricate details in static subjects. Its large sensor size and advanced optics increase light sensitivity, enabling it to perform well in low-light conditions. The camera also supports advanced connectivity options, facilitating seamless integration with various imaging systems.

Lastly, the TS(C)-1327EN focuses on high-speed imaging with a 3.2 megapixel sensor that can achieve frame rates of up to 300 fps. This camera is specifically engineered for fast-moving objects, making it suitable for applications in areas such as robotics and automation. Its compact design, along with superior synchronization features, make it an excellent choice for synchronized multi-camera setups.

Collectively, the JAI TS(C) series combines high image quality, rapid frame rates, and advanced imaging technologies to deliver versatile solutions for industrial applications. Each model is crafted with precision and built to endure, ensuring they remain reliable tools for meeting modern industrial imaging demands.
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