JAI TS(C)-4032EN, TS(C)-2076EN, TS(C)-1327EN Problem 11 Light Sensor Connection is Not reliable

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EN Camera Series

7.10Problem 10: The EN Camera Does not connect to light sensor.

1.Make sure to set the proper IP address and port number for the light sensor in the EN registers.

2.Verify that the ADR register is set to "Auto" to connect to the light sensor.

7.11Problem 11: Light Sensor Connection is Not reliable.

Inconsistent light sensor connection and communication can be solved with the following changes; For UDP connection (Recommended. Max connection = 128):

1.Access to HTTP server of MOXA (RS-485 to Ethernet converter). Check the version of firmware. Firmware must be 2.2 or later. If not, update the firmware.

2.Go to “Operating Settings” -> “Port 1” Change the following parameters.

3. Operation Mode

UDP mode

4.Type the IP address of your EN cameras. Try to minimize the number of IP addresses, otherwise MOXA will transmit multiple messages.

For example, if the IP address of your EN cameras are 0.0.0.60, 10.0.0.70, 10.0.0.80, then, do not try to set the up as: "10.0.0.60 ~ 10.0.0.80". MOXA would transmit the same messages to 21 clients in this scenario.

Instead, set up the up as: "10.0.0.60 ~ (none)

10.0.0.70~ (none), 10.0.0.80~(none)". This

example transmits to only 3 clients.

 

5.Make sure to set UDP mode in EN LightSensor register.

6.If you want the EN camera to connect multiple MOXA devices (up to 2 MOXAs), do not assign the same port number for performance reasons. Assign different port numbers.

For TCP connections (not recommended, but for customers who require TCP connections). The maximum number of connections is four:

1.Access to HTTP server of MOXA (RS-485 to Ethernet converter). Check the version of firmware. Firmware must be 2.2 or later. If not, update the firmware.

2.Go to “Operating Settings” -> “Port 1” Change the following parameters.

3. Operation Mode

TCP Server mode

•

TCP alive check time

1 min

•

Ignore jammed IP

YES

4.Repeat the same changes to "Operating Settings"-> "Port 2".

5.Make sure to add 120Ohm termination resistor to the very end of MOXA RS485 data port. See the VIS-300 Installation Manual for diagram.

7.12Problem 12: IO Board Communication Error

The IO board has a temperature sensor, a housing-open sensor, and other event sensors. When these events occur, the IO board sends a warning to the EN camera through the 9600 bps UART. If you are not using an IO board and a 26-pin HD-Sub cable, then you will have an IO board communication error message. In this situation, you can simply ignore this message.

If you are using an IO board and a 26-pin HD-Sub cable and still see an IO board communication error, then the baud rate of the EN camera may not match that of the IO board communication UART. In this situation, you need to set the EN IO board rate register to 9600 bps, so that it matches the IO board UART factory default (9600bps).

FAQ and Troubleshooting

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Contents EN Camera Series Page EN Camera Series WarrantyDisclaimer CertificationsMailtrafficsales.americas@jai.com Trafficsales.emea@jai.com Table of Contents OP-IR OP-RED List of Figures Vii List of FiguresEN Camera Series Viii List of Figures List of Tables List of TablesEN Camera Series List of Tables Key Functions of the EN Camera IntroductionScope of this Manual Related DocumentsEN Camera Series Product Description Getting Started Network SettingsGetting Started Required EquipmentInstalling the Required Software Tutorial Start Up the EN Setup SoftwareTutorial Image CapturingCamera Properties Live Image Capturing/Focusing Live Image Capturing Measuring Box Position Quad Size Image Button Image Properties Light Sensor Connection EN Camera Series Image TransferADR Automatic Dynamic Range Control FTP Image TransferEN Camera Series Flash Nighttime Light Control Static IP Address Assignment EN Camera Series Time SynchronizationDhcp Client Debug Counters EN Camera Series MaintenanceFirmware Names and Descriptions Firmware Upgrade3 RS-232 PowerPC Debug Port EN Camera Series EN Camera Series Uploading Firmware Uploading the FirmwareTo Verify Version Numbers for all Firmware Updating the EN Application SoftwareUpdating the Camera’s H8 Firmware Updating the Fpga BitfileUpdating the Lib/Drv File Updating the OS ImageUploading Firmware 1 12-Pin Connector Connectors and CablesConnector Pin Configurations Connectors and Cables10/100 BaseT Ethernet Pinout Configuration EN Camera Series RS-232 Communication Cable Power Supplies and Power Cable SetupPower Supplies JAI Inc. Power CablesLens Mount Format Building Your Own Power CableAttaching the Power Cable to the Connector Attaching the Camera LensProgressive Scanning Camera FeaturesAsynchronous Reset Camera FeaturesTiming Chart 1 TSC-2030EN Timing Chart 2 TSC-1327EN Timing Chart 3 TSC-4032EN Camera ADR Control Related Registers EN Camera Series ADR Automatic Dynamic Range ControlElectronic Shutter EN Exposure Times Factory Default Settings of the ADR Shutter Min. and MaxGain Table BW EN Camera Video Amplifier Gain ControlGain Table Color EN Camera HDR Mode 4032EN Only Flash/Nighttime Light Control Ethernet External ControlColor Filter Array Color Version 1 RS-485TIF Format Image FormatsJpeg Format UDP Image Transfer on Setup ChannelTCP Message-Based Image Transfer on the Control Channel Image Buffering Factory Default Storage Setup of Image Buffering10 FTP EN Camera Series NTP Network Time Protocol FAQ and Troubleshooting Frequently Asked Questions and TroubleshootingFAQ and Troubleshooting Problem 12 IO Board Communication Error Problem 11 Light Sensor Connection is Not reliableProblem 16 Timestamp is Not Set to Current Local Time Problem 15 FlashErorr Appears in the Error RegisterInformation and Support Resources EN Camera Series Product Specifications Tables SpecificationsAppendix Processor Module Model TS-4032EN/TSC-4032EN Physical Dimensions TSC-4032EN Physical Dimensions TSC-2030EN/TSC-2076EN/TSC-1327ENSpectral Response B/W CCD TS-1327EN Spectral Response B/W CCDSpectral Response B/W Cmos TS-4032EN Spectral Response Color CCD TSC-1327EN IR Cut Filter Response for monochrome cameras Color filter spectrum response of TSC-1327EN Options Configurable Order Options for EN CamerasOP-IR OP-REDPage Europe, Middle East & Africa

TS(C)-1327EN, TS(C)-4032EN, TS(C)-2030EN, TS(C)-2076EN specifications

The JAI TS(C) series features a range of advanced cameras designed to meet the diverse needs of industrial imaging applications. Among the models in this series, the TS(C)-2076EN, TS(C)-2030EN, TS(C)-4032EN, and TS(C)-1327EN stand out for their innovative technologies and robust characteristics.

The TS(C)-2076EN is equipped with a 20 megapixel sensor that delivers high-resolution images with exceptional clarity. Utilized primarily in high-performance machines, its compact design ensures easy integration into existing systems. The camera offers a frame rate of up to 60 frames per second, making it suitable for high-speed applications. Furthermore, the TS(C)-2076EN features a global shutter, which eliminates motion blur, ensuring accurate image capture in dynamic environments.

Next in the lineup, the TS(C)-2030EN provides a balanced blend of speed and resolution with its 12 megapixel sensor, allowing for both detailed imaging and high frame rates of up to 120 fps. This model is particularly favored in applications such as 2D and 3D inspections, where quick analysis and precision are critical. The camera’s advanced image processing capabilities enhance performance, while its robust build ensures durability in various industrial settings.

The TS(C)-4032EN has been designed for applications requiring exceptional detail, leveraging a high-resolution 41 megapixel sensor. This model offers an impressive frame rate of 30 fps, making it ideal for capturing intricate details in static subjects. Its large sensor size and advanced optics increase light sensitivity, enabling it to perform well in low-light conditions. The camera also supports advanced connectivity options, facilitating seamless integration with various imaging systems.

Lastly, the TS(C)-1327EN focuses on high-speed imaging with a 3.2 megapixel sensor that can achieve frame rates of up to 300 fps. This camera is specifically engineered for fast-moving objects, making it suitable for applications in areas such as robotics and automation. Its compact design, along with superior synchronization features, make it an excellent choice for synchronized multi-camera setups.

Collectively, the JAI TS(C) series combines high image quality, rapid frame rates, and advanced imaging technologies to deliver versatile solutions for industrial applications. Each model is crafted with precision and built to endure, ensuring they remain reliable tools for meeting modern industrial imaging demands.
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