JAI TMC-4200GE Troubleshooting, Problems and Solutions, Symptom No Video, Symptom Dark Video

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TM-4200GE Hardware

10Troubleshooting

10.1Problems and Solutions

Following are troubleshooting tips for common problems. In general, the problems listed in this section are solved by following these instructions. If there is no solution listed to the problem you are encountering, contact a JAI Inc. representative.

10.1.1 Symptom: No Video

Remedies: Check that the following are properly connected and operational.

•Power supplies

•Power cables

•Main power source

•Shutter control

•Async mode

•Lens

•Digital output cable

•Analog video cable

10.1.2 Symptom: Dark Video

Remedies: Check that the following are properly connected and operational.

•Shutter selection

•Iris opening on the lens

10.1.3 Symptom: Non-Synchronized Video

Remedies: Check that the following are properly connected and operational.

•Proper mode output

•Frame grabber software camera selection

Troubleshooting

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Contents TM/TMC-4200GE Progressive Scan Cameras Page JAI Inc CE CompliancePage Table of Contents Introduction Table of ContentsTroubleshooting Table of Contents List of Figures List of FiguresList of Figures List of Tables List of Tables Scope of the Document Software IntroductionRelated Documents Gigabit Ethernet Camera InterfaceBefore Installing the GigE Series Camera-SDK Software Software InstallationInstalling the Software Scanning for Drivers Uninstalling the SoftwareChange and Remove Buttons Quick-StartSelect Camera Window Power and Signals Connector ConnectorsHirose Connector, Pin Assignment ConnectorsEthernet GigESetup Configuring the TM-4200GE CameraConfiguring the TM-4200GE Camera Advanced Configuration Window Integrated GigE Camera Software Configuring the ImagerTM-4200GE Software GUI Features Configuring the Internal Frame GrabberCheck the Current Camera Setting ModesExposure Control Advanced Configuration Port CommunicationShutter Speed Shutter ModeProgrammable Scan TM-4200GE Software Scan ModeUser Programmable Variable Partial Scan Programmable Scan Set Dialog Box Gain TM-4200GE Software Gain SettingsGain R Auto Gain ControlMemory Pages Look-Up TableExternally Triggered Free-Running ModeInternally Triggered White Balance Control Color Versions Only TM-4200GE Software Save/Restore Settings to Your Hard DiskVersion TM-4200GE Software Main Menu OptionExit Test PatternSignal Handling Signal HandlingCamera Inputs Camera OutputsGE Camera Gpio Control Block Gpio Look-Up Table Gpio Label Table Input Signal Description LabelGpio Look-Up Table Input Labels Pulse Generators Output label Signal DescriptionGpio Look-Up Table Output Labels Pulse Generator TM/TMC-4200 Command List GigE Series Camera Serial CommandsScan Mode GigE Series Camera Serial CommandsVsub Channel BalanceDual Tap Digital Video Output Order Image Pre-processingCommand Parameter End of Cmd Description Command Responses Parameter End of Cmd Description0000=Async no shutter 0001 1000=Async Dual-Tap TM-4200GE AccuPiXEL Series Camera-Control Software IntroductionIntroduction Dual-Tap TM-4200GE AccuPiXEL Series Camera-Control SoftwareAccuPIXel Setup screen TM/TMC-4200GE Camera Using the GigE modeMain DualTap AccuPiXEL Window GUI FeaturesOperating The Control Software Introduction Scan Area drop down box Scan AreaOffset Voltage Gain ControlClick on the option button to set the preferred option Video DepthPositive or Negative LUT Selection LUT Look-Up TableDual-Tap TM-4200GE AccuPiXEL Series Camera-Control Software Eeprom PasswordLoad SaveDual-Tap TM-4200GE AccuPiXEL Series Camera-Control Software Product Description Hardware IntroductionTM-4200GE Hardware Hardware IntroductionFeatures Accessories and Options InstallationGetting Started Unpacking InstructionsConnector Pin Configurations Camera Setup2 a 12-Pin Connector Pin ConnectorEthernet Connector Power Supplies and Power Cable SetupPower Supplies Building Your Own Power Cable JAI Inc. Power CablesAttaching the Power Cable to the Connector 12P-02S Interface Cable Pin# Lead Color FunctionTM-4200GE Hardware Attaching the Camera Lens Adjustable Back-FocusOperation Preset Scan AreaProgressive Scanning OperationTM-4200GE Hardware Programmable Scan Area Bayer Full Scan Area 2x2 BinningX2 Binning Sub-sampling Digital ZoomSub-sampling Digital Zoom TM-4200GE Hardware Sub-sampling Digital Zoom Scan Area Start Points Bayer Color Filter Color VersionsBayer Color Filter Array CFA TM-4200GE Hardware Color Filter ArraySync and Data TM-4200GE Hardware Starting Pixel ConfigurationExample of TMC-4200GE Same as TM-4200GE Camera FunctionsScan Mode TM-4200GE Hardware Timing ChartInterpolation Software Electronic ShutterColor Interpolation Programmable Exposure-Continuous Mode TM-4200GE Hardware Preset ShutterAsynchronous No Shutter Mode Electronic Preset ShutterExternal Trigger Timing Asynchronous Programmable Exposure ModeAsynchronous Programmable External Trigger Pulse Width Control ModePulse Width Control Trigger Particle Imaging Velocimetry Fixed Exposure ModePWC PIV Timing Table Asynchronous Mode Chart TM-4200GE Hardware PWC PIV ModeProgrammable Look-Up Table LUT and Knee Control Dynamic Range ControlExternal Sync and Pixel Locking Camera Timing ChartsArea Clock Scan Data Horizontal pixelsAsync Reset External HD Locking and External VD ResetAsync Reset Timing Scan AH lines Area AI lines Lines Μsec Sec LinesProblems and Solutions TroubleshootingSymptom No Video Symptom Dark VideoSymptom Notebook Computer Driver Installation Problems TM-4200GE Hardware Symptom Video does not Display ProperlyInformation and Support Resources TM-4200GE Camera Specifications Table SpecificationsAppendix AppendixPhysical Dimensions TM-4200GE Hardware 11.1.1 TM-4200GE Physical DimensionsSpectral Response TM-4200GE Hardware Spectral ResponseAppendix Page W . j a i . c o m