Kodak DVC323 manual Solving Camera Problems, Problem Cause Solution, Click on the Device Manager

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Solving Camera Problems

If you are having problems with your camera, or are having trouble viewing images from your camera, refer to the information in the following table for possible solutions.

Problem

Cause

Solution

LED blinks slowly

Computer does not

Unplug the camera and plug it

 

detect the camera

in again.

 

 

 

 

Reboot the computer with the

 

 

camera plugged in.

 

 

 

 

Wrong USB driver

Run the DVC 323 installer, which

 

software is installed on

will tell you if you need a different

 

your computer

version of the USB driver software

 

 

on your computer.

 

 

 

 

USB port is not enabled

Refer to the manual for your

 

 

specific computer. Enter the CMOS

 

 

Setup for your computer

 

 

immediately after a restart and

 

 

make sure the USB port is enabled.

 

 

 

 

USB port may be

1 Double-click on the System

 

conflicting with other

icon in the control panel.

 

interfaces. For example,

2 Click on the Device Manager

 

an interrupt level conflict

 

with a sound, network, or

tab and make sure “Universal

 

Serial Bus Controller” is listed.

 

graphics card.

 

 

 

 

3 If the controller is not listed,

 

 

the USB port is not enabled in

 

 

the CMOS Setup. Refer to the

 

 

manual for your specific

 

 

computer.

 

 

4 If the controller is listed with a

 

 

!, there is a problem with the

 

 

USB port. Select Properties to

 

 

see what the problem is and

 

 

then contact your computer

 

 

vendor.

 

 

 

LED never lights

No power to USB port

Refer to the manual for your

 

 

specific computer. Enter the CMOS

 

 

Setup for your computer

 

 

immediately after a restart and

 

 

make sure the USB port is enabled.

 

 

 

5-4

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Contents Camera User’s Guide Page Table of Contents Troubleshooting Problems Getting Started Package Contents Camera Part Description Your DVC323 CameraSpecification Description Camera SpecificationsGetting Started Minimum System Requirements System RequirementsAdditional Requirements for Recording Audio Additional Requirements for Videoconferencing Installing Your DVC323 CameraInstallation Installing SoftwareTwain Universal Serial Bus USB Connection Connecting Your DVC323 CameraMonitor Adjustment Connect Camera Composition Capturing Pictures VideosGood Very Good Excellent Light Type LightingViewing the Video Settings Window Adjusting Your Camera SettingsTurn Auto White Balance on or off Auto White Balance Color BalanceExposure SettingShutter Speed Max. Frame Zoom Quality RateAdjusting Your Camera for Videoconferencing Printing Your Pictures Cleaning the Lens Troubleshooting ProblemsGeneral Maintenance and Safety Error Description Code Cause Solution Running DiagnosticsTroubleshooting Click on the Device Manager Solving Camera ProblemsProblem Cause Solution Camera connected On a dark area Click on Restore Defaults on Problem Cause Solution Troubleshooting Faxed Information Online ServicesGetting Help Country Help number Fax Kodak Customer SupportHelp Warranty Repair Coverage Warranty Time PeriodLimitations Application Support How to Obtain ServiceCanadian DOC Statement Regulatory InformationFCC Compliance and Advisory Important Safety Instructions