Kodak DVC323 manual Troubleshooting

Page 34

Problem

Cause

Solution

 

 

 

Video display appears

The CPU in your

Change to a lower frame rate

to be dropping frames

computer is not powerful

(High sharpness) on the “Video

 

enough for the selected

 

Settings” window.

 

camera mode

 

On the PictureWorks Live

 

 

 

 

“Camera” menu, change the

 

 

window size to Small.

 

 

Close some software

 

 

applications to free up memory

 

 

and/or CPU power.

 

 

 

Captured videos appear

The CPU in your

Change to a lower frame rate

slower than expected or

computer is not

(High sharpness) on the “Video

are dropping frames

powerful enough for

Settings” window.

 

 

the selected camera

On the PictureWorks Live

 

mode

“Camera” menu, change the

 

The camera is set to

 

window size to Small.

 

a low frame rate

On the “Camera Setup”

 

 

 

 

window, set the Finished Size

 

 

for videos to 160 x 120.

 

 

Exit PictureWorks Live so that

 

 

you are not trying to play back

 

 

a video while previewing live

 

 

video from your camera. When

 

 

you play back the recorded

 

 

video without the camera

 

 

running, the video should play

 

 

back smoother.

 

 

 

When switching

When using

Manually change the quality

between Video and Still

PictureWorks Live, the

setting on the “Camera Setup”

mode in PictureWorks

camera will always

window.

Live, the display image

change to High Quality

 

looks different

mode when switched

 

 

from Video to Still mode

 

 

 

 

5

Troubleshooting

5-9

Image 34
Contents Camera User’s Guide Page Table of Contents Troubleshooting Problems Getting Started Package Contents Your DVC323 Camera Camera Part DescriptionCamera Specifications Specification DescriptionGetting Started System Requirements Minimum System RequirementsAdditional Requirements for Recording Audio Installing Your DVC323 Camera Additional Requirements for VideoconferencingInstalling Software InstallationTwain Connecting Your DVC323 Camera Universal Serial Bus USB ConnectionMonitor Adjustment Connect Camera Capturing Pictures Videos CompositionLighting Good Very Good Excellent Light TypeAdjusting Your Camera Settings Viewing the Video Settings WindowTurn Auto White Balance on or off Color Balance Auto White BalanceShutter Speed SettingExposure Max. Frame Zoom Quality RateAdjusting Your Camera for Videoconferencing Printing Your Pictures General Maintenance and Safety Troubleshooting ProblemsCleaning the Lens Running Diagnostics Error Description Code Cause SolutionTroubleshooting Problem Cause Solution Solving Camera ProblemsClick on the Device Manager Camera connected On a dark area Click on Restore Defaults on Problem Cause Solution Troubleshooting Getting Help Online ServicesFaxed Information Kodak Customer Support Country Help number FaxHelp Warranty Time Period Warranty Repair CoverageLimitations How to Obtain Service Application SupportFCC Compliance and Advisory Regulatory InformationCanadian DOC Statement Important Safety Instructions