Problem | Cause | Solution |
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Pictures/Videos are | There is not enough light | ✔ Increase the light on the |
dark | or the auto exposure is | subject. |
| keying on a bright area | |
| ✔ Remove any bright light | |
| of the scene | |
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| sources from the scene. |
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| ✔ Select a High sharpness (low |
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| frame rate) video mode on the |
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| “Video Settings” window. |
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| Select Wide in the Zoom field |
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| for the slowest shutter speed. |
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| ✔ If using the “Center Weighted” |
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| exposure setting, make sure the |
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| subject is in the center of the |
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| display window. If a bright |
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| object is in the center of the |
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| window, the rest of the scene |
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| will be darkened when the |
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| camera attempts to expose the |
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| bright object properly. |
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Pictures/Videos are too | Camera is set improperly | ✔ Decrease the amount of light in |
light | for use in bright light or | the scene. |
| auto exposure is keying | |
| ✔ Select Fast shutter speed on the | |
| on a dark area of the | |
| scene | “Video Settings” window to |
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| take pictures and videos in |
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| bright outdoor light. |
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| ✔ If using the “Center Weighted” |
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| exposure setting, make sure the |
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| subject is in the center of the |
|
| display window. If a dark |
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| object is in the center of the |
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| window, the rest of the scene |
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| will be lightened when the |
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| camera attempts to expose the |
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| dark object properly. |
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