Problem | Cause  | Solution  | 
  | 
  | 
  | 
Pictures/Videos are  | There is not enough light  | ✔ Increase the light on the  | 
dark  | or the auto exposure is  | subject.  | 
  | keying on a bright area  | |
  | ✔ Remove any bright light  | |
  | of the scene  | |
  | 
  | sources from the scene.  | 
  | 
  | ✔ Select a High sharpness (low  | 
  | 
  | frame rate) video mode on the  | 
  | 
  | “Video Settings” window.  | 
  | 
  | Select Wide in the Zoom field  | 
  | 
  | for the slowest shutter speed.  | 
  | 
  | ✔ If using the “Center Weighted”  | 
  | 
  | exposure setting, make sure the  | 
  | 
  | subject is in the center of the  | 
  | 
  | display window. If a bright  | 
  | 
  | object is in the center of the  | 
  | 
  | window, the rest of the scene  | 
  | 
  | will be darkened when the  | 
  | 
  | camera attempts to expose the  | 
  | 
  | bright object properly.  | 
  | 
  | 
  | 
Pictures/Videos are too  | Camera is set improperly  | ✔ Decrease the amount of light in  | 
light  | for use in bright light or  | the scene.  | 
  | auto exposure is keying  | |
  | ✔ Select Fast shutter speed on the  | |
  | on a dark area of the | |
  | scene  | “Video Settings” window to  | 
  | 
  | take pictures and videos in  | 
  | 
  | bright outdoor light.  | 
  | 
  | ✔ If using the “Center Weighted”  | 
  | 
  | exposure setting, make sure the  | 
  | 
  | subject is in the center of the  | 
  | 
  | display window. If a dark  | 
  | 
  | object is in the center of the  | 
  | 
  | window, the rest of the scene  | 
  | 
  | will be lightened when the  | 
  | 
  | camera attempts to expose the  | 
  | 
  | dark object properly.  | 
  | 
  | 
  |