Kodak DVC323 manual Application Support, How to Obtain Service

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Application Support

For application-specific support, contact your reseller, systems integrator, software manufacturer, or dealer.

How to Obtain Service

Visit us on the Internet at http://www.kodak.com

Please refer to the Kodak Customer Support section in Chapter 6 of this user’s guide for the support hotline designated to your location.

When returning a DVC323 camera for repair, the unit shall be packed in its original packing materials. A problem report should also be enclosed with the equipment. If the original packaging has been discarded or is not available, packing will be at the owner's expense.

The repaired or replaced unit will be shipped from Kodak within five business days from the date of the DVC323 camera receipt at the service center.

Unless a specific Kodak warranty is communicated to the purchaser in writing by a Kodak company, no other warranty or liability exists beyond the information contained above, even though defect, damage or loss may be caused by negligence or other act.

To obtain warranty repair service, contact your local Kodak representative at the phone numbers listed on pages 6-2 and 6-3 of this manual.

Warranty

Warranty-3

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Contents Camera User’s Guide Page Table of Contents Troubleshooting Problems Getting Started Package Contents Your DVC323 Camera Camera Part DescriptionCamera Specifications Specification DescriptionGetting Started System Requirements Minimum System RequirementsAdditional Requirements for Recording Audio Installing Your DVC323 Camera Additional Requirements for VideoconferencingInstalling Software InstallationTwain Connecting Your DVC323 Camera Universal Serial Bus USB ConnectionMonitor Adjustment Connect Camera Capturing Pictures Videos CompositionLighting Good Very Good Excellent Light TypeAdjusting Your Camera Settings Viewing the Video Settings WindowTurn Auto White Balance on or off Color Balance Auto White BalanceSetting ExposureShutter Speed Max. Frame Zoom Quality RateAdjusting Your Camera for Videoconferencing Printing Your Pictures General Maintenance and Safety Troubleshooting ProblemsCleaning the Lens Running Diagnostics Error Description Code Cause SolutionTroubleshooting Problem Cause Solution Solving Camera ProblemsClick on the Device Manager Camera connected On a dark area Click on Restore Defaults on Problem Cause Solution Troubleshooting Getting Help Online ServicesFaxed Information Kodak Customer Support Country Help number FaxHelp Warranty Time Period Warranty Repair CoverageLimitations How to Obtain Service Application SupportFCC Compliance and Advisory Regulatory InformationCanadian DOC Statement Important Safety Instructions