Kodak DVC323 manual Click on Restore Defaults on

Page 32

Problem

Cause

Solution

 

 

 

Pictures/Videos are

Not enough light

Increase the light on the

noisy or grainy

 

subject.

 

 

 

 

Select a High sharpness (low

 

 

frame rate) on the “Video

 

 

Settings” window.

 

 

On the PictureWorks Live

 

 

“Camera Setup” window, set

 

 

the Shutter Speed to Normal to

 

 

allow for slower shutter speeds

 

 

for taking pictures and videos

 

 

indoors.

 

 

Select a Finished Size for the

 

 

pictures or videos which is

 

 

smaller than the maximum

 

 

available.

 

 

 

Viewfinder image has a

In extreme low light or

If the Auto White Balance does

strange coloring

bright light, or changing

not correct itself within 30

 

lighting conditions, the

 

seconds, adjust the Hue slider

 

Auto White Balance can

 

on the “Video Settings”

 

fail to provide the best

 

window to correct the colors.

 

results.

 

Click on Restore Defaults on

 

 

 

 

the PictureWorks Live

 

 

“Camera Setup” window

 

 

(Exposure and Color tab). This

 

 

will reset the color balance

 

 

settings.

 

 

Select one of the preset color

 

 

balance settings (incandescent,

 

 

fluorescent, or daylight).

 

 

Adjust the Hue slider to

 

 

provide the best color.

 

 

 

Viewfinder image is too

When moving the

If the Auto Exposure does not

light or too dark

camera between extreme

correct itself within 30 seconds,

 

low light and extreme

adjust the exposure manually by

 

bright light, the Auto

adjusting the brightness slider on

 

Exposure may fail to

the “Video Settings” window. (To

 

provide the best results.

return to Auto Exposure mode,

 

 

click on the Auto Exposure check

 

 

box.)

 

 

 

5

Troubleshooting

5-7

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Contents Camera User’s Guide Page Table of Contents Troubleshooting Problems Getting Started Package Contents Your DVC323 Camera Camera Part DescriptionCamera Specifications Specification DescriptionGetting Started System Requirements Minimum System RequirementsAdditional Requirements for Recording Audio Installing Your DVC323 Camera Additional Requirements for VideoconferencingInstalling Software InstallationTwain Connecting Your DVC323 Camera Universal Serial Bus USB ConnectionMonitor Adjustment Connect Camera Capturing Pictures Videos CompositionLighting Good Very Good Excellent Light TypeAdjusting Your Camera Settings Viewing the Video Settings WindowTurn Auto White Balance on or off Color Balance Auto White BalanceSetting ExposureShutter Speed Max. Frame Zoom Quality RateAdjusting Your Camera for Videoconferencing Printing Your Pictures Cleaning the Lens Troubleshooting ProblemsGeneral Maintenance and Safety Running Diagnostics Error Description Code Cause SolutionTroubleshooting Click on the Device Manager Solving Camera ProblemsProblem Cause Solution Camera connected On a dark area Click on Restore Defaults on Problem Cause Solution Troubleshooting Faxed Information Online ServicesGetting Help Kodak Customer Support Country Help number FaxHelp Warranty Time Period Warranty Repair CoverageLimitations How to Obtain Service Application SupportCanadian DOC Statement Regulatory InformationFCC Compliance and Advisory Important Safety Instructions