Cannon 300II manual Troubleshooting, Problem Solution

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MAINTENANCE AND TROUBLESHOOTING

Troubleshooting

If you detect a problem during operation of the main unit, check the list of problems and possible solutions below.

Problem

Solution

Screen does not come on, even after turning on the power switch.

Check that the lamp unit is properly fitted into the main unit.

Check whether the lamp has burned out. When the lamp is burned out, “LP” appears on the Error/User Mode display. If the lamp has burned out, fit a new lamp. (P.42 “Replacing the lamp”)

The screen brightness is uneven or the screen is too dark.

Check the lens and make sure it is clean. (P.44 “Routine clean- ing”)

Check the lens and make sure it is securely installed. (P.17 “Preparing the lens”)

Check the lamp and lamp unit and make sure both are installed securely. (P.42 “Replacing the lamp”)

Check the setting of the Light Adjustment dial and make sure it is set correctly for the type of lens installed. (P.17 “Preparing the lens”)

Image is out of focus.

Rotate the focus fin on the lens to adjust the focus. (P.34 “Ad- justing the image”)

Check the lens and make sure that it is installed correctly.

Check the carrier and make sure that it is installed correctly. For details, read the instructions you received with the carrier.

Check the lens and lamp and make sure they are clean. If re- quired, clean the lens or lamp.

Image is skewed.

Rotate the rotation fin on the lens to adjust the image. (P.34

 

 

“Adjusting the image”)

 

Check the carrier and make sure that it is installed correctly. For

 

 

details, read the instructions you received with the carrier.

 

 

Splices are seen on the image after a few scans. •

This is one of the specifications to complement insufficient per-

 

 

formance of a currently connected computer. Upgrade the com-

 

 

puter performance to ease this phenomenon.

 

System resource or work memory of the computer is insufficient.

 

 

Close all applications and reboot the computer. When using the

 

 

MS300II, it is recommended that all other applications be closed.

 

 

 

After pressing the start key, scan will not start.

Check that the computer is switched on and has started up

 

 

correctly.

 

If the display shows a User Call Error, look it up in the table.

 

 

(P.47 “User call errors”)

 

If the display shows a Service Call Error, look it up in the table.

 

 

(P.48 “Service Call Errors”)

 

 

 

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Contents English FCC Regulations For 120V models Radio Interference Regulations For 120V modelsRèglement SUR LE Brouillage Radioélectrique For 120V models CopyrightIntroduction Conventions Heat CautionContents Specifications Index Work Safety Choosing a safe location Before YOU BeginMS 300english.p65 Power supply Daily handling Heat Cautions Features of the Microfilm Scanner Scanner mode DMP modeReader-printer mode About operation modesUnpacking Whats in the box? Options Important parts and their functions Operation panelOperation panel Negative/Positive keyPreparing the carrier Fiche Carrier 190RIIAutocarrier 100C AC100C FS ControllerSwitching the lens Preparing the lensFixed lens Zoom lensesSlide the other lens into the unit Preparing optional printer for the DMP mode When using a Scsi card When using a USB connectionHardware requirements Operating system requirementsConnecting via Scsi Scsi cardScsi cable Connecting via USB Connecting to a ComputerUSB port USB cableTurning the Power ON/OFF Turning the power onTurning the power off Scanner recognition Case of Windows 98/MeCase of Windows 2000/XP Canon MS300 Scsi Scanner Device Turning the Power ON/OFF Installing the ISIS/TWAIN driver About the SoftwareInstalling CapturePerfect Using the software Using the ISIS/TWAIN Driver Using CapturePerfectStarting CapturePerfect Closing CapturePerfectAbout the Reader-Printer mode Starting up Reader-Printer modeSetting the Reader-Printer mode Starting up the Reader-Printer modeExiting the Reader-Printer mode Uninstalling the software Setting the Scanner Brightness adjustment Automatic adjustmentManual adjustment Selecting the polarityTrimming/border removal settings TrimmingDefining an area for trimming Using the area setting cursors optional Border removalRemoving the entire border Leaving a margin around the imagePrinting DMP mode Using the FileprintPrinting DMP mode User Mode User mode settingUser mode setting functions Power saver mode Scanning resolution Cleaning modeSwitching the operation modes Hi-speed scanningMaintenance Troubleshooting Replacing the lampMaintenance and Troubleshooting Routine cleaning Cleaning the screen and main unitCleaning the lens Cleaning the Fixing Rollers Cleaning paperTroubleshooting Problem SolutionUser call errors Scanner modeDMP mode Service Call Errors If the E000 fixer error is displayedWhen you cannot clear a service call error Specifications Power ON/OFF Index08.6.5, 257 PM Canon Electronics INC