Planar 020-1229-00A user manual Trademark Credits

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Copyright © 22 Mar 2013 by Planar Systems, Inc. All rights reserved.

Contents of this publication may not be reproduced in any form without permission of Planar Systems, Inc.

Trademark Credits

Windows™ is a trademark of Microsoft Corp.

Planar's Big Picture™ is a trademark of Planar Systems, Inc.

All other names are trademarks or registered trademarks of their respective companies.

Disclaimer

The information contained in this document is subject to change without notice. Planar Systems, Inc. makes no warranty of any kind with regard to this material. While every precaution has been taken in the preparation of this manual, the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Warranty and Service Plans

Planar warranty and service plans will help you maximize your investment by providing great support, display uptime, and performance optimization. From post-sale technical support to a full suite of depot services, our services are performed by trained Planar employees. When you purchase a Planar product, you get more than a display, you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planarcontrolroom.com/support

RoHS Compliance Statement

The Planar UltraRes 4K professional displays are fully RoHS compliant.

ADA Compliance Statement

All Planar UltraRes 4K professional displays are compliant with the Americans with Disabilities Act.

Part Number: 020-1229-00A

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Contents Page ADA Compliance Statement Warranty and Service Plans RoHS Compliance StatementTrademark Credits DisclaimerTrademark Credits Table of Contents Connecting the Wired IR Module Downloading Additional Documentation and Firmware Table of Contents Introduction Important Safety Instructions Page European Union Disposal Information What is Temporary Image Retention? Recommended UsageBurn-In Versus Temporary Image Retention Cooling Requirements Normal Use Thermal GuidelinesBasic Concept of Planar UltraRes Display Using the Remote Control Supported Formats for Single Inputs Turning Power On/OffInput Setup Supported Formats for Multiple InputsInput Setup Tools/Equipment List Installing a Planar UltraRes DisplayPlan Your Installation Before You BeginRecommended PCs Supported Graphics CardsPowering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode Powering On/Off Planar UltraRes Displays Powering On/Off Planar UltraRes Displays LCD Module Box Unpacking and Checking AccessoriesKickstand Mounts to the display when Bracket Following items are included in the accessory kit Accessory KitUnpacking and Checking Accessories LCD Installation Installing an UltraRes Display on a Wall Page Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Using the Kickstand Bracket Connecting AC Power Connecting the Wired IR ModuleConnections Connecting Sources Using UltraRes Control Software Setting Up UltraRes Using Multiple InputsConnections Setting Up UltraRes Using Single Inputs Using the Remote Control Using the UltraRes Control Software Installing the UltraRes Control Software Page Page Installing USB Drivers Installing USB Drivers Using the UltraRes Control Software Model name Serial number Setting Up Sources Standby Mode Auto Power Off TimerChanging Frame Delay Changing Backlight IntensityTurning Local Dimming On or Off Upgrading Firmware Upgrading Firmware Upgrading Firmware Error Codes Display Dimensions Front and Side Views UltraRes DimensionsDisplay Dimensions Rear View Landscape Wall Mounts Front View Landscape Wall Mounts Sides Views Portrait Wall Mounts Front View Portrait Wall Mounts Sides Views Optional Pedestal Mount Front View Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount Single and Double Sided Remote Monitoring Home Planar UltraRes Remote Monitoring SoftwareDisplay Control Unit StatusPower On/Off Source Setup Advanced Setup Admin Setup Network Setup Planar UltraRes Remote Monitoring Software Use this page to change date and time information as needed Date and TimeAccess Control Software Setup Upgrading Network Firmware Reboot Connecting the RS232 Cable Setting Up Multiple InputsRS232 Communication Setting Up Single Inputs Command Format RS232 CommandsUwwwx=z CR Response FormatCommand/Response Examples ERR TBD Supported UltraRes 4K CommandsIF1 MI3 Specifications LCD Module SpecificationsLCD Optical Specifications Specification Maximum Minimum Optimal Environmental SpecificationsSignal Compatibility Compatible Video SourcesMultiple Input Compatibility Signal Compatibility Error Codes in the UltraRes Control Software Troubleshooting During InstallationError Code Meaning Possible Cause Symptoms, Possible Causes and SolutionsSymptom Can’t Get PC to Output 4K @ 24/30Hz SolutionSymptoms, Possible Causes and Solutions Accessing Planar’s Technical Support Website Downloading Utility Software Regulatory Information Page Index Remote Monitoring, 67 normal use thermal guidelines Remote Monitoring, 71 sources via UltraRes Control Index