Planar 020-1229-00A user manual Error Codes

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Error Codes

Error Codes

To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control software, as shown below. For a complete list of the error codes, see "Error Codes in the UltraRes Control Software" on page 85.

50	Planar UltraRes User Manual

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Contents Page Trademark Credits Warranty and Service Plans RoHS Compliance StatementDisclaimer ADA Compliance StatementTrademark Credits Table of Contents Connecting the Wired IR Module Downloading Additional Documentation and Firmware Table of Contents Introduction Important Safety Instructions Page European Union Disposal Information What is Temporary Image Retention? Recommended UsageBurn-In Versus Temporary Image Retention Cooling Requirements Normal Use Thermal GuidelinesBasic Concept of Planar UltraRes Display Using the Remote Control Input Setup Turning Power On/OffSupported Formats for Multiple Inputs Supported Formats for Single InputsInput Setup Plan Your Installation Installing a Planar UltraRes DisplayBefore You Begin Tools/Equipment ListRecommended PCs Supported Graphics CardsPowering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode Powering On/Off Planar UltraRes Displays Powering On/Off Planar UltraRes Displays LCD Module Box Unpacking and Checking AccessoriesKickstand Mounts to the display when Bracket Following items are included in the accessory kit Accessory KitUnpacking and Checking Accessories LCD Installation Installing an UltraRes Display on a Wall Page Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Using the Kickstand Bracket Connecting AC Power Connecting the Wired IR ModuleConnections Connecting Sources Using UltraRes Control Software Setting Up UltraRes Using Multiple InputsConnections Setting Up UltraRes Using Single Inputs Using the Remote Control Using the UltraRes Control Software Installing the UltraRes Control Software Page Page Installing USB Drivers Installing USB Drivers Using the UltraRes Control Software Model name Serial number Setting Up Sources Standby Mode Auto Power Off TimerChanging Frame Delay Changing Backlight IntensityTurning Local Dimming On or Off Upgrading Firmware Upgrading Firmware Upgrading Firmware Error Codes Display Dimensions Front and Side Views UltraRes DimensionsDisplay Dimensions Rear View Landscape Wall Mounts Front View Landscape Wall Mounts Sides Views Portrait Wall Mounts Front View Portrait Wall Mounts Sides Views Optional Pedestal Mount Front View Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount Single and Double Sided Remote Monitoring Home Planar UltraRes Remote Monitoring SoftwareDisplay Control Unit StatusPower On/Off Source Setup Advanced Setup Admin Setup Network Setup Planar UltraRes Remote Monitoring Software Use this page to change date and time information as needed Date and TimeAccess Control Software Setup Upgrading Network Firmware Reboot Connecting the RS232 Cable Setting Up Multiple InputsRS232 Communication Setting Up Single Inputs Command Format RS232 CommandsUwwwx=z CR Response FormatCommand/Response Examples ERR TBD Supported UltraRes 4K CommandsIF1 MI3 Specifications LCD Module SpecificationsLCD Optical Specifications Specification Maximum Minimum Optimal Environmental SpecificationsSignal Compatibility Compatible Video SourcesMultiple Input Compatibility Signal Compatibility Error Codes in the UltraRes Control Software Troubleshooting During InstallationError Code Meaning Symptom Can’t Get PC to Output 4K @ 24/30Hz Symptoms, Possible Causes and SolutionsSolution Possible CauseSymptoms, Possible Causes and Solutions Accessing Planar’s Technical Support Website Downloading Utility Software Regulatory Information Page Index Remote Monitoring, 67 normal use thermal guidelines Remote Monitoring, 71 sources via UltraRes Control Index