Planar 020-1229-00A user manual Important Safety Instructions

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Important Safety Instructions

1Read these instructions.

2Keep these instructions.

3Heed all warnings.

4Follow all instructions.

5Do not use any of the Planar UltraRes products near water.

6Clean the LCD screens with an LCD screen cleaner or LCD wipes.

7Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.

8Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.

9Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where they exit from any of the Planar UltraRes products.

10Only use the attachments/accessories specified by the manufacturer.

11Unplug all Planar UltraRes displays during lightning storms or when unused for long periods of time.

12You must follow all National Electrical Code regulations. In addition, be aware of local codes and ordinances when installing your system.

13Refer all servicing to qualified service personnel. Servicing is required when any of the Planar UltraRes products have been damaged in any way, such as the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a product, the products have been exposed to rain or moisture, do not operate normally or have been dropped.

14Keep the packing material in case the equipment should ever need to be shipped.

15Wall mounts must be secure. The wall must be strong enough to hold the UltraRes display, mounts and cables.

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Planar UltraRes User Manual

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Contents Page Trademark Credits Warranty and Service Plans RoHS Compliance StatementDisclaimer ADA Compliance StatementTrademark Credits Table of Contents Connecting the Wired IR Module Downloading Additional Documentation and Firmware Table of Contents Introduction Important Safety Instructions Page European Union Disposal Information What is Temporary Image Retention? Recommended UsageBurn-In Versus Temporary Image Retention Cooling Requirements Normal Use Thermal GuidelinesBasic Concept of Planar UltraRes Display Using the Remote Control Input Setup Turning Power On/OffSupported Formats for Multiple Inputs Supported Formats for Single InputsInput Setup Plan Your Installation Installing a Planar UltraRes DisplayBefore You Begin Tools/Equipment ListRecommended PCs Supported Graphics CardsPowering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode Powering On/Off Planar UltraRes Displays Powering On/Off Planar UltraRes Displays LCD Module Box Unpacking and Checking AccessoriesKickstand Mounts to the display when Bracket Following items are included in the accessory kit Accessory KitUnpacking and Checking Accessories LCD Installation Installing an UltraRes Display on a Wall Page Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Using the Kickstand Bracket Connecting AC Power Connecting the Wired IR ModuleConnections Connecting Sources Using UltraRes Control Software Setting Up UltraRes Using Multiple InputsConnections Setting Up UltraRes Using Single Inputs Using the Remote Control Using the UltraRes Control Software Installing the UltraRes Control Software Page Page Installing USB Drivers Installing USB Drivers Using the UltraRes Control Software Model name Serial number Setting Up Sources Standby Mode Auto Power Off TimerChanging Frame Delay Changing Backlight IntensityTurning Local Dimming On or Off Upgrading Firmware Upgrading Firmware Upgrading Firmware Error Codes Display Dimensions Front and Side Views UltraRes DimensionsDisplay Dimensions Rear View Landscape Wall Mounts Front View Landscape Wall Mounts Sides Views Portrait Wall Mounts Front View Portrait Wall Mounts Sides Views Optional Pedestal Mount Front View Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount Single and Double Sided Remote Monitoring Home Planar UltraRes Remote Monitoring SoftwareDisplay Control Unit StatusPower On/Off Source Setup Advanced Setup Admin Setup Network Setup Planar UltraRes Remote Monitoring Software Use this page to change date and time information as needed Date and TimeAccess Control Software Setup Upgrading Network Firmware Reboot Connecting the RS232 Cable Setting Up Multiple InputsRS232 Communication Setting Up Single Inputs Command Format RS232 CommandsUwwwx=z CR Response FormatCommand/Response Examples ERR TBD Supported UltraRes 4K CommandsIF1 MI3 Specifications LCD Module SpecificationsLCD Optical Specifications Specification Maximum Minimum Optimal Environmental SpecificationsSignal Compatibility Compatible Video SourcesMultiple Input Compatibility Signal Compatibility Error Codes in the UltraRes Control Software Troubleshooting During InstallationError Code Meaning Symptom Can’t Get PC to Output 4K @ 24/30Hz Symptoms, Possible Causes and SolutionsSolution Possible CauseSymptoms, Possible Causes and Solutions Accessing Planar’s Technical Support Website Downloading Utility Software Regulatory Information Page Index Remote Monitoring, 67 normal use thermal guidelines Remote Monitoring, 71 sources via UltraRes Control Index